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Remote Chat Support Intern Jobs in Utah (NOW HIRING)

Remote, United States Date Posted: May 5, 2026 Employment Type: Intern Job ID: R-1948 Description ... Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle ...

Customer Support Technician

Provo, UT · Remote

$17.25 - $23.50/hr

Product specialist for our applications for dental offices. (Tier 1) * Providing support via chat, email, talk, remote session(s) (multi tasking required) Day to Day Operations: * Omni-Channel ...

... chat-based candidate engagements for over 1200 pioneering customers around the globe. As a member ... Frontline Support: Serve as the first responder for hardware, software, and account access issues ...

... chat-based candidate engagements for over 1200 pioneering customers around the globe. As a member ... Frontline Support: Serve as the first responder for hardware, software, and account access issues ...

... chat-based candidate engagements for over 1200 pioneering customers around the globe. As a member ... Frontline Support: Serve as the first responder for hardware, software, and account access issues ...

... chat-based candidate engagements for over 1200 pioneering customers around the globe. As a member ... Frontline Support: Serve as the first responder for hardware, software, and account access issues ...

Remote, United States Date Posted: May 5, 2026 Employment Type: Intern Job ID: R-1950 Description ... Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle ...

Customer Support - French

Orem, UT · Remote

$14.75 - $19/hr

This is an in-house position, and we are not looking to hire remote employees at this time ... Provide basic customer support and account maintenance via phone, email, or chat * Scope customers ...

Where you'll work This role will be fully remote and based in Salt Lake City. Responsibilities ... chat, utilizing AI-powered tools to optimize quality and efficiency * Compose thoughtful ...

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Remote Chat Support Intern information

What are the key skills and qualifications needed to thrive as a Remote Chat Support Intern, and why are they important?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What are some common challenges faced by Remote Chat Support Interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What is a Remote Chat Support Intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.
What are the most commonly searched types of Remote Chat Support jobs in Utah? The most popular types of Remote Chat Support jobs in Utah are:
What are popular job titles related to Remote Chat Support Intern jobs in Utah? For Remote Chat Support Intern jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Remote Chat Support Intern jobs? Cities in Utah with the most Remote Chat Support Intern job openings:
Infographic showing various Remote Chat Support Intern job openings in Utah as of May 2026, with employment types broken down into 5% As Needed, 61% Full Time, 11% Part Time, and 23% Contract. Highlights an 75% Physical, and 25% Hybrid job distribution.
Software Engineer Intern

Software Engineer Intern

Norstella

Salt Lake City, UT • Remote

Other

This job post has expired today. Applications are no longer accepted.


Job description

Software Engineer Intern

Company: Norstella

Location: Remote, United States

Date Posted: May 5, 2026

Employment Type: Intern

Job ID: R-1948

Description

About Norstella:

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.

Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:

  • Accelerate the drug development cycle

  • Assess competition and bring the right drugs to market

  • Make data driven commercial and financial decisions

  • Match and recruit patients for clinical trials

  • Identify and address barriers to therapies

Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.

Job Description:

  • We are looking for a passionate and motivated Software Engineer Intern, currently pursuing a Bachelor's or Master's degree in a relevant technology field, to join our development team.

  • As an intern, you will gain hands-on experience working alongside senior engineers on real software projects—contributing to the design, development, testing, and maintenance of software applications while building your skills in a collaborative, professional environment.

  • Internship

  • Remote-Friendly

Responsibilities:

  • Assist in the development, testing, and maintenance of software applications using modern frameworks, under the guidance of senior engineers

  • Participate in code reviews and team knowledge-sharing sessions to learn best practices

  • Collaborate with team members, QA engineers, UI/UX designers, and product managers on assigned project work

  • Work with fellow developers to help ensure code quality and consistency

  • Help troubleshoot and debug issues in non-production environments

  • Complete a meaningful internship project or contribution that can be presented to the team at the end of the program

Qualifications:

  • Currently enrolled in a Bachelor's or Master's degree program in Computer Science, Software Engineering, Computer Engineering, Information Technology, or a closely related field (must be returning to school after the internship, or graduating within the following academic year)

  • Having experience with GenAI tools like Claude Code and/or Cursor for development activities is essential. Norstella, similar with other organizations, is strongly moving towards code generation using GenAI models.

  • Exposure to designing or consuming RESTful APIs through coursework, personal projects, or prior internship experience

  • Familiarity with at least one modern programming language such as JavaScript (NodeJS), C#, Java, or Python

  • Introductory exposure to a major cloud platform (AWS, GCP, or Azure) through coursework, labs, certifications, or personal projects is a plus

  • Awareness of Agile development methodologies (Scrum, Kanban, etc.) is a plus

  • Basic understanding of relational and/or NoSQL databases such as PostgreSQL, MySQL, or DynamoDB is a plus

  • Exposure to version control with Git/GitHub is required; familiarity with CI/CD concepts, Terraform, or cloud DevOps tooling is a plus

Tech-Stack:

  • Foundational technologies of the web: HTML, CSS, JavaScript (familiarity with JS frameworks and libraries such as ReactJS is a plus)

  • Modern programming languages such as JavaScript (NodeJS), C#, Java, or Python

  • Exposure to or interest in learning cloud technology and various services:

  • AWS: S3, API Gateway, AWS Lambda, DynamoDB, RDS, CosmosDB, ECS, CloudWatch, DocumentDB.

  • Azure: Blob Storage, API Management, Azure SQL Managed Instances, Dapper.

  • Interest in learning DevOps tooling – Terraform, Serverless, AWS CloudFormation, Azure Front Door, CI/CD in Azure DevOps, Security groups, auto scaling, Git/GitHub, Monitoring, Log Analytics.

  • Introductory familiarity with RESTful APIs and API security concepts.

Salary: $ 24 per hour.

Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] .

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.