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Weekend Remote Medical Customer Service Jobs in Utah

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Weekend Remote Medical Customer Service information

What is the difference between Weekend Remote Medical Customer Service vs Weekend Remote Medical Billing Specialist?

AspectWeekend Remote Medical Customer ServiceWeekend Remote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; customer service experienceMedical billing certification or coding certification often preferred
Work EnvironmentCall centers, customer support platforms, remote setupBilling software, electronic health records, remote setup
Employer & Industry UsageHospitals, clinics, insurance companies, healthcare providersMedical billing companies, healthcare providers, insurance firms
Common Search & ComparisonCustomer service roles in healthcareMedical billing and coding roles in healthcare

Weekend Remote Medical Customer Service focuses on assisting patients and providers with inquiries, scheduling, and support. In contrast, Weekend Remote Medical Billing Specialist handles billing, coding, and insurance claims processing. Both roles are remote, require healthcare industry knowledge, but differ in daily tasks and certifications.

What are popular job titles related to Weekend Remote Medical Customer Service jobs in Utah? For Weekend Remote Medical Customer Service jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Medical Customer Service jobs in Utah look for? The top searched job categories for Weekend Remote Medical Customer Service jobs in Utah are:
Weekend Remote Medical Customer Service jobs near you

Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

Salt Lake City, UT • On-site, Remote

$16 - $19.50/hr

Full-time

Posted 5 days ago

Job description

Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Medical Receptionist) to support the George E. Wahlen VA Medical Center located at 500 Foothill Dr, Salt Lake City, UT 84148. This is a remote position; however, candidates must be willing and able to work onsite if required. Working hours are Mon-Fri, 8:00 AM to 4:30 PM. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
  • Schedule appointments in accordance with VA scheduling and consult management directives.
  • Coordinate and authorize Veteran care with community providers when services are unavailable or delayed within the VA.
  • Process community care consults using HealthShare Referral Manager (HSRM), PPMS, and related VA systems.
  • Perform appointment scheduling, tracking, and pre/post appointment outreach.
  • Screen and answer incoming phone calls in a courteous and timely manner.
  • Respond to patient and provider inquiries regarding services.
  • Validate and update patient demographic and insurance information.
  • Process and integrate medical records into CPRS and VistA systems.
  • Communicate with VA providers regarding Community Care procedures and requirements.
  • Monitor scheduling reports, recalls, consults, and access metrics.
  • Document and maintain accurate patient records and correspondence.
  • Use Microsoft Office applications including Outlook, Teams, Excel, and Word daily.
  • Provide exceptional customer service to Veterans, families, providers, and VA staff.
  • Follow VA privacy, HIPAA, security, and scheduling requirements.
  • Complete an average minimum of 20 cases per day (or as otherwise assigned). [
  • Perform other duties as assigned.
Qualifications
  • Citizen of the United States of America.
  • High school diploma or GED.
  • Must live within 50 miles of the facility
  • Minimum 6 months of customer service experience.
  • Ability to speak clearly, hear and write English.
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.
  • No health restrictions affecting job performance.
  • Basic medical terminology
  • No sponsorship available

All candidates must be able to:
  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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