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Remote Teller Jobs in Utah (NOW HIRING)

$17/hr

The position is fully remote. Background check required. Rotational shifts (Performance based 8 hours shift will be designated) The pay for this role is $17 per hour. This is a W2 position. Multiple ...

Remote Teller information

See Utah salary details

$10

$15

$21

How much do remote teller jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote teller in Utah is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

How does a remote teller typically collaborate with branch staff and customers to resolve complex banking issues?

As a Remote Teller, you frequently interact with both customers and in-branch staff using phone, chat, or video conferencing tools. When complex issues arise—such as account discrepancies or transaction errors—you may need to coordinate with branch managers or specialized departments to find solutions quickly and accurately. Effective communication skills and a customer-focused approach are essential, as you serve as the bridge between customers and the broader banking team. This collaborative environment ensures that problems are resolved efficiently, enhancing the overall customer experience.

What is the difference between Remote Teller vs Bank Customer Service Representative?

AspectRemote TellerBank Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, working from home or remote banking centersBank branches, call centers, or remote options
Industry UsageUsed in digital banking services, remote banking platformsTraditional bank branches, customer support centers
Common Search/ComparisonRemote Teller vs Bank Customer Service Representative

The main difference between a Remote Teller and a Bank Customer Service Representative lies in their work environment and specific roles. Remote Tellers primarily operate remotely, handling banking transactions online or via digital platforms, while Bank Customer Service Representatives often work in branches or call centers, providing customer support in person or over the phone. Both roles require similar credentials but serve different customer interaction channels within the banking industry.

What is a remote teller?

Remote Tellers are banking professionals who assist customers with their financial transactions and account inquiries through virtual channels, such as video calls, phone, or online chat, rather than in-person at a branch. They provide many of the same services as traditional tellers, including deposits, withdrawals, account information, and resolving issues. By working remotely, they help banks extend their hours of service and reach customers who may not be able to visit a physical location.

What are the key skills and qualifications needed to thrive as a remote teller?

To thrive as a Remote Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by a high school diploma or equivalent. Familiarity with banking software, secure transaction systems, and video conferencing platforms is often required. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for managing client interactions remotely. These skills ensure accurate transactions, customer satisfaction, and effective service delivery in a virtual banking environment.
What are the most commonly searched types of Teller jobs in Utah? The most popular types of Teller jobs in Utah are:
What are popular job titles related to Remote Teller jobs in Utah? For Remote Teller jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Remote Teller jobs? Cities in Utah with the most Remote Teller job openings:
Infographic showing various Remote Teller job openings in Utah as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Physical job distribution, with an average salary of $33,093 per year, or $15.9 per hour.

Member Service Representative (Contact Center)

America First Credit Union

Roy, UT • On-site, Remote

$16 - $18/hr

Other

Re-posted 16 days ago


America First Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

59th of 150 rated financial services


Job description

Schedule
Mon - Sat Flex
Overview
Pay Rate: $16.00 to $18.00 per hour
Full-Time
In-person training in Roy, Utah (30-90 days); Remote work AFTER training
Hours of Operation:
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-6:00pm
Must be able to to work:
  • 2 closing shifts a week (possibly until after 7 depending on call volume)
  • 1 Saturday per 2 week period
  • One additional late night a month (on Friday)

Remote Work:
This position does offer a work at home option AFTER the completion of a 90 day in-person training. The in-person training takes place at our service center in Roy, Utah.
Remote options are currently only available for those who can complete the 90 day in-person training and then reside in one of the following states: Utah, Idaho, Nevada, New Mexico, or Arizona.
Overview:
This position requires excellent public relation and communication skills, a high level of professionalism, and a full understanding of America First products and services. Employees must maintain member satisfaction ratings through our net promoter scores, and display integrity based on criteria established by both department and credit union management. Employees are expected to meet and exceed sales goal expectations by evaluating each member interaction for sales and educational opportunities. This position requires adaptability as employees are required to keep up to date on compliance policies to ensure all transactions are completed within regulatory guidelines.
Responsibilities
1. Assumes responsibility for the effective and professional performance of member service functions.
a. Receives member telephone questions and concerns in a professional manner. Researches and resolves concerns promptly and professionally.
b. Provides information to members on accounts, payments, interest rates, blue book estimates, loan options, savings investment programs, mortgage payments, stop payments, and credit bureau ratings, etc.
c. Provides courtesy rebates requested by Branches or members, within limits.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Receives member calls, questions, and complaints. Resolves member requests and questions promptly and courteously.
b. Keeps members informed of Credit Union services and policies.
c. Maintains and projects the Credit Union's quality reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Management.
a. Assists area personnel as needed.
b. Communicates with area personnel and Management regarding activities and significant problems.
c. Completes required stats and records accurately and promptly.
d. Attends and participates in meetings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross-sells Credit Union products and services.
b. Keeps work area clean and well-maintained.
c. Assists area personnel as necessary.
#IND21
Qualifications
Training/Education/Certification:
  • High school graduate or equivalent.

Required Knowledge:
  • Thorough knowledge of member services and products.
  • Understanding of Credit Union Teller processes, bookkeeping procedures, and computer system applications.

Experience Required:
  • 1-3 years experience in a full service financial institution (preferred).

Skills/Abilities:
  • Excellent communication and public relations skills.
  • Professional appearance, dress, and attitude.
  • Strong problem solving skills.
  • Ability to operate related business equipment including 10-key, telephone, and computer.
  • Solid math and bookkeeping abilities.

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