What is a remote teller?

Remote Tellers are banking professionals who assist customers with their financial transactions and account inquiries through virtual channels, such as video calls, phone, or online chat, rather than in-person at a branch. They provide many of the same services as traditional tellers, including deposits, withdrawals, account information, and resolving issues. By working remotely, they help banks extend their hours of service and reach customers who may not be able to visit a physical location.