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Remote Live Chat Jobs in Utah (NOW HIRING)

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

Must live in Utah and be able to work in our South Jordan office Monday - Thursday. Pay $17.00 per ... Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat

Telarus

Pricing Specialist-AT&T

Sandy, UT · Remote

Preference for candidate to live in Mountain or Pacific Time Zones Role and Responsibilities ... chat groups and email Build relationships with advisors, internal departments and suppliers Team ...

HireVue Inc

Product Manager | Fully Remote USA

Sandy, UT · Remote

... chat-based candidate engagements for over 1200 pioneering customers around the globe. At Hirevue ... Lead ideas from "what if?" to "it's live," including hypothesis creation, discovery, requirements ...

HireVue Inc

Product Manager | Fully Remote USA

Sandy, UT · On-site +1

... chat-based candidate engagements for over 1200 pioneering customers around the globe. At Hirevue ... Lead ideas from "what if?" to "it's live," including hypothesis creation, discovery, requirements ...

HireVue Inc

Product Manager | Fully Remote USA

Sandy, UT · Remote

... chat-based candidate engagements for over 1200 pioneering customers around the globe. At Hirevue ... Lead ideas from "what if?" to "it's live," including hypothesis creation, discovery, requirements ...

1-800 Contacts

Customer Success Advocate

Draper, UT · On-site +1

$15 - $21/hr

... call, chat, and interaction. What you'll need * 2-3 years minimum customer service experience ... For remote hourly applicants to be considered, you must live in one of the following approved ...

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How much do remote live chat jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote live chat in Utah is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.75 and $31.01 per hour, depending on experience, location, and employer.

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Utah?

The most popular types of Live Chat jobs in Utah are:

What are popular job titles related to Remote Live Chat jobs in Utah?

For Remote Live Chat jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat jobs in Utah look for?

The top searched job categories for Remote Live Chat jobs in Utah are:

What cities in Utah are hiring for Remote Live Chat jobs?

Cities in Utah with the most Remote Live Chat job openings:

Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Utah as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,800 per year, or $24.4 per hour.

Client Success Specialist, Retirement Services - Remote

IRALOGIX,Inc

Salt Lake City, UT • Remote

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

JOB DESCRIPTION


Company:  IRALOGIX, Inc.  Position:    Customer Care Representative  

Location:   Pittsburgh, PA/SLC UT (Remote) Job Type:   Full-Time/Exempt

Industry:    Retirement Services/FinTech Software                       Travel:        0%-5%

 

IRALOGIX is a rapidly growing FinTech transforming IRA administration and recordkeeping. We empower financial institutions—IRA providers, 401(k) recordkeepers, advisors, and banks—to deliver scalable, compliant, and efficient retirement solutions through modern technology.

As a CLIENT SUCCESS SPECIALIST, RETIREMENT SERVICES serves as a trusted client contact across the retirement services ecosystem. You will combine financial service expertise, IRA operations knowledge, and effective communication skills to deliver exceptional client support and ensure seamless account servicing. 

 

Responsibilities

The essential responsibilities and duties for this position include, but are not limited to, the following:

  • Provide service and technical support to retirement investment customers, including guidance on IRA account activity, wealth management processes, and recordkeeping requirements.
  • Manage inbound and outbound communications (phone, live chat, email) with customers, ensuring timely and accurate responses to IRA-related and account recordkeeping questions.
  • Support day-to-day IRA administration and recordkeeping functions, including contributions, distributions, rollovers, transfers, and beneficiary changes.
  • Help customers and advisors navigate our technology platform, including account setup, transaction history, reporting, and compliance documentation.
  • Collaborate with operations, compliance, and partner recordkeepers to ensure accurate documentation and adherence to DOL regulations.
  • Escalate complex issues to appropriate internal teams while maintaining accountability for customer satisfaction.
  • Consistently deliver an above-and-beyond customer experience by blending technical accuracy with empathy, patience, and professionalism.
  • Demonstrate integrity and responsibility when handling sensitive financial and personal data.

Qualifications

The essential skills and experience for this position include, but are not limited to, the following:

  • Demonstrated proficiency in retirement account operations, with 3+ years of experience in financial services, IRA administration, or wealth management client support.
  • Proven track record of delivering exceptional client service and maintaining high standards of accuracy, confidentiality, and compliance in all account-related activities.
  • Proficient in computer applications, including Microsoft Office Suite (Excel, Outlook, Word) and CRM/customer support platforms.
  • Outstanding communication abilities, both written and verbal, with the capacity to translate complex financial information into clear, client-friendly terms. Spanish fluency is a plus.
  • Strong organizational and analytical skills, with the ability to manage multiple priorities in a dynamic, fast-paced environment.
  • Demonstrated ability to collaborate effectively within cross-functional teams while maintaining accountability for individual performance and service outcomes.
  • Detail-oriented, resourceful, and committed to continuous improvement in client experience and operational excellence.
  • Bachelor’s degree preferred in Finance, Business Administration, or a related discipline.
  • Must be a U.S. Citizen, Permanent Resident, or otherwise authorized to work permanently in the United States. 

 

Why join IRALOGIX

  • Join a FinTech innovator transforming the retirement services industry.
  • Collaborative team culture with career growth opportunities
  • Competitive compensation and comprehensive benefits

 

IRALOGIX is an equal opportunity employer committed to building a team that embraces diversity, represents a variety of backgrounds, and upholds inclusiveness.  M/F/V/D

 

Apply