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Weekend Amazon Chat Customer Service Jobs in Utah

Bamboo Insurance

Customer Service Advocate

Midvale, UT · On-site

Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast ...

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All JobsAmazon Chat Customer Service JobsWeekend Amazon Chat Customer Service JobsWeekend Amazon Chat Customer Service Jobs in Utah

Weekend Amazon Chat Customer Service information

What is the difference between Weekend Amazon Chat Customer Service vs Weekend Amazon Phone Customer Service?

AspectWeekend Amazon Chat Customer ServiceWeekend Amazon Phone Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote workPhone calls, remote work or call centers
Employer & Industry UsageAmazon customer support, e-commerceAmazon customer support, e-commerce
Common Search & ComparisonOften compared for communication methods and flexibilityCompared for interaction style and communication skills

Both roles involve assisting Amazon customers but differ mainly in communication channels. Chat customer service focuses on online text support, offering flexibility, while phone customer service involves direct voice interactions, requiring strong verbal skills. Understanding these differences helps job seekers choose the best fit for their skills and preferences.

What are popular job titles related to Weekend Amazon Chat Customer Service jobs in Utah?

For Weekend Amazon Chat Customer Service jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Weekend Amazon Chat Customer Service jobs in Utah look for?

The top searched job categories for Weekend Amazon Chat Customer Service jobs in Utah are:

What cities in Utah are hiring for Weekend Amazon Chat Customer Service jobs?

Cities in Utah with the most Weekend Amazon Chat Customer Service job openings:

Weekend Amazon Chat Customer Service jobs near you
Infographic showing various Weekend Amazon Chat Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Al's Sporting Goods

Logan, UT • On-site

$13 - $16/hr

Full-time, Part-time

Re-posted 21 days ago

Al's Sporting Goods rating

5.4

Company rating: 5.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

535th of 738 rated retailers

Job description

We are seeking friendly, customer-focused individuals to join our Internet Customer Service team at our Logan Corporate Office. In this role, you will be a key point of contact for our online customers, helping ensure a positive and smooth experience with every interaction.
As a Customer Service Representative, you will assist customers with placing online orders, resolving payment or checkout issues, and providing accurate updates on order status. You will communicate with customers via phone, email, and online channels while working closely with internal teams to provide timely and effective support.
The ideal candidate has strong verbal and written communication skills, a positive attitude, and a genuine commitment to excellent customer service. You should be comfortable multitasking in a fast-paced environment and enjoy helping customers solve problems in a professional and friendly way.
Key Responsibilities
  • Provide friendly, professional, and solution-oriented customer service.
  • Respond to customer inquiries via phone, email, and chat, including inbound and outbound calls.
  • Assist customers with placing, modifying, and tracking online orders.
  • Troubleshoot payment, checkout, and order-related issues.
  • Communicate order status, shipping updates, and delivery information clearly and accurately.
  • File and manage shipping claims with UPS and USPS.
  • Use internal systems and tools to efficiently support customer needs.
  • Accurately document all customer interactions and resolutions.
  • Collaborate with internal teams to resolve issues in a timely manner.

Qualifications
Required
  • Strong verbal and written communication skills with a professional tone.
  • Customer-focused mindset with a positive, solution-oriented attitude.
  • Ability to remain calm, composed, and professional under pressure.
  • Strong attention to detail, organization, and accuracy.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proactive work ethic with the ability to work independently and as part of a team.
  • Comfortable using computers, online systems, and navigating multiple platforms/screens.
  • Strong problem-solving and critical-thinking skills.
  • Ability to work a rotating Saturday schedule.
  • Team-oriented, adaptable, and collaborative approach to work.

Work Environment & Schedule
  • In-office only position at our Logan Corporate Office.
  • Monday-Saturday availability, shifts between 8:00 AM-9:00 PM (Part-time, 18-29 hours per week).

Helpful
  • Previous customer service, retail, or e-commerce experience.
  • Experience with order processing, shipping, or online customer support.
  • Familiarity with platforms such as Amazon Seller Central or similar systems.
  • Experience handling customer inquiries via phone, email, or chat.
  • Spanish language proficiency is a plus.

Job On-Site
Full-Time or Part-Time, Health Benefits Apply to Full-Time
    • What is the schedule for this job?
    • This position offers both Full-Time and Part-Time opportunities.
      Full-Time: 40 hours per week, with Monday-Friday availability and shifts between 8:00 AM and 5:00 PM.
      Part-Time: 18-29 hours per week, with availability Monday-Saturday and shifts between 8:00 AM and 9:00 PM.
      Shifts are available in 4-, 6-, and 8-hour blocks. Saturday and holiday availability is required. Employees must be available to work from October through January 2; extended vacations will not be approved during this period. Saturday availability for full-time employees may be required due to emergency or business needs.
    • What is the pay for this job?
    • $13-$16 per hour, depending on experience.
    • For questions or more information contact Tynan Dutson at tynan@als.com

    • What Al's Sporting Goods employees say

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