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Email Chat Support Jobs in Utah (NOW HIRING)

Provide first- and second-level technical support to users via phone, email, chat, and in-person * Troubleshoot hardware, software, and networking issues on Windows and/or macOS systems * Configure ...

Provide first- and second-level technical support to users via phone, email, chat, and in-person * Troubleshoot hardware, software, and networking issues on Windows and/or macOS systems * Configure ...

You'll step into a global support organization spanning chat, email, and phone, a modern Salesforce-based service stack, and an active mandate to raise the bar on responsiveness, resolution, and ...

You'll step into a global support organization spanning chat, email, and phone, a modern Salesforce-based service stack, and an active mandate to raise the bar on responsiveness, resolution, and ...

Respond to support requests through phone, email, chat, walk-up, and ticketing systems. * Troubleshoot basic hardware, software, mobile device, account, and access issues. * Provide white-glove ...

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Proficient in fundamental computer skills, including typing, email communication, and navigating ...

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Proficient in fundamental computer skills, including typing, email communication, and navigating ...

Respond to support requests through phone, email, chat, walk-up, and ticketing systems. * Troubleshoot basic hardware, software, mobile device, account, and access issues. * Provide white-glove ...

Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Proficient in fundamental computer skills, including typing, email communication, and navigating ...

Technical Support Analyst

Provo, UT · On-site

$19 - $21/hr

As a support specialist, you will provide phone and email support to our customer base for their ... We do not conduct interviews over email or chat platforms, and we will never ask you to provide ...

Technical Support Analyst

Provo, UT · On-site

$19 - $21/hr

If you get a kick out of supporting local businesses, love great software, and want to be part of a ... We do not conduct interviews over email or chat platforms, and we will never ask you to provide ...

Showing results 41-60

Email Chat Support information

See Utah salary details

$13

$23

$40

How much do email chat support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for email chat support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Utah? The most popular types of Email Chat Support jobs in Utah are:
What are popular job titles related to Email Chat Support jobs in Utah? For Email Chat Support jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Email Chat Support jobs? Cities in Utah with the most Email Chat Support job openings:
Infographic showing various Email Chat Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.

Customer Service Representative - Weekends

Big Brother's Home Services

Salt Lake City, UT • On-site

$15.50 - $21/hr

Other

Posted 25 days ago


Job description

We are seeking a dependable and customer-focused professional to join our team and provide exceptional support during weekend shifts. In this role, you will serve as a primary point of contact for customers, helping resolve questions, issues, and service requests with professionalism, accuracy, and a positive attitude. The ideal candidate is an excellent communicator who enjoys working in a fast-paced environment and is committed to delivering a high-quality customer experience.
Responsibilities

  • Respond to customer inquiries by phone, email, chat, or other communication channels in a timely and courteous manner.
  • Provide accurate information regarding products, services, policies, and procedures.
  • Resolve customer concerns efficiently while maintaining a positive and professional tone.
  • Document interactions, updates, and resolutions clearly in internal systems.
  • Escalate complex issues to the appropriate team or supervisor when needed.
  • Follow established guidelines to ensure consistency, quality, and compliance.
  • Support weekend operations and collaborate with team members to meet service goals.
  • Identify opportunities to improve the customer experience and share feedback with leadership.
Qualifications
  • Previous experience in customer service, call center, retail, hospitality, or a related role is preferred.
  • Strong verbal and written communication skills.
  • Ability to remain calm, professional, and solution-oriented in challenging situations.
  • Comfort using computers, communication tools, and basic business software.
  • Strong attention to detail and accurate data entry skills.
  • Ability to work independently and manage time effectively during weekend shifts.
  • Flexible, dependable, and committed to providing excellent service.
Preferred Attributes
  • Positive, team-oriented mindset.
  • Strong problem-solving and multitasking abilities.
  • Experience working in a fast-paced support environment.
  • Ability to adapt to changing priorities and customer needs.
What We Offer
  • A supportive work environment focused on teamwork and service excellence.
  • Opportunity to build valuable customer service and communication skills.
  • Consistent weekend schedule with potential for additional hours based on business needs.
  • Training and resources to help you succeed in the role.

We are committed to creating an inclusive environment where team members can thrive and contribute their best work. If you enjoy helping others and take pride in delivering outstanding service, we encourage you to apply.