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Entry Level Desktop Support Jobs in Utah (NOW HIRING)

Young Living Essential Oils

Buyer I

Lehi, UT · On-site

Buyer I supports purchasing operations by managing supplier communications, maintaining records ... This entry-level role plays a key part in maintaining inventory levels and helping resolve supply ...

All JobsDesktop Support JobsEntry Level Desktop Support JobsEntry Level Desktop Support Jobs in Utah

Entry Level Desktop Support information

See Utah salary details

$9

$24

$41

How much do entry level desktop support jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for entry level desktop support in Utah is $24.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $28.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
What are the most commonly searched types of Desktop Support jobs in Utah? The most popular types of Desktop Support jobs in Utah are:
What are popular job titles related to Entry Level Desktop Support jobs in Utah? For Entry Level Desktop Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Utah look for? The top searched job categories for Entry Level Desktop Support jobs in Utah are:
What cities in Utah are hiring for Entry Level Desktop Support jobs? Cities in Utah with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Utah as of July 2026, with employment types broken down into 6% Locum Tenens, 74% Full Time, 9% Part Time, 1% Temporary, and 10% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $51,118 per year, or $24.6 per hour.

IT Helpdesk Support Specialist I

asburyauto

Draper, UT

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

As an IT Help Desk Support Specialist, you will be the first point of contact for employees needing technical assistance. You'll help users resolve technology issues through our ticketing system, over the phone, and through remote support tools.

This role is ideal for someone who enjoys helping others, learning new technologies, and developing practical IT skills in a professional environment.

What You'll Do

  • Respond to IT support requests submitted through our ticketing system
  • Provide friendly and professional support over the phone
  • Assist users with hardware, software, and application issues
  • Troubleshoot common technical problems and document solutions
  • Escalate more complex issues to senior IT team members
  • Support user account setup and basic system administration tasks
  • Learn and work with a variety of business technologies
  • Maintain accurate ticket documentation and follow-up communication
  • Deliver excellent customer service to employees across the organization

Required Qualifications

  • Interest in technology and customer service
  • Strong communication and problem-solving skills
  • Basic understanding of computers, operating systems, and common software applications
  • Ability to learn quickly and work in a team environment
  • Positive attitude and willingness to help others
  • High school diploma or equivalent

Education & Training Backgrounds We Welcome

  • Associate's Degree in Information Technology, Computer Science, or related field
  • Technical school graduates
  • Junior college students or graduates
  • Completion of online IT training programs or boot camps
  • Industry certifications such as CompTIA A+, Google IT Support, Microsoft Fundamentals, or similar

Preferred Qualifications

  • Previous customer service experience
  • Previous internship, part-time, or entry-level technical support experience
  • Automotive dealership or auto group experience
  • Familiarity with Tekion dealership management software
  • Exposure to Microsoft 365 and Windows environments

Growth Opportunities

This role is designed as an entry point into the Asbury IT organization. High-performing team members will have opportunities to advance into areas such as:

  • Desktop Support
  • Systems Administration
  • Network Engineering
  • Cybersecurity
  • Cloud Technologies
  • Application Support
  • IT Operations

We believe in promoting from within and helping our employees build long-term careers.

Pay and Recognition: 

  • Weekly pay
  • Paid holidays & paid time off 
  • Paid training 
  • Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

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