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Senior Desktop Support Jobs in Utah (NOW HIRING)

Fisec Global

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

Desktop Support Location : Sal Lake City UT(onsite) This position assists Customer with technical ... Senior Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. ...

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic ...

TEKsystems

Desktop Technician

Salt Lake City, UT

$25/hr

Top Skills 1. 5+ years of Desktop Support 2. Experience with Deployments & Reimaging hardware & network troubleshooting 3. Hardware support like laptops, desktops, printer, mobile devices, handhelds ...

asburyauto

IT Helpdesk Support Specialist I

Draper, UT · On-site

Escalate more complex issues to senior IT team members * Support user account setup and basic ... Desktop Support * Systems Administration * Network Engineering * Cybersecurity * Cloud Technologies

asburyauto

IT Helpdesk Support Specialist I

Draper, UT · On-site

Escalate more complex issues to senior IT team members * Support user account setup and basic ... Desktop Support * Systems Administration * Network Engineering * Cybersecurity * Cloud Technologies

Ttmtech

IT Client Services

Logan, UT · On-site

... and supporting team member with eager, can-do attitude Strong knowledge of current desktop and laptop operating systems and hardware Ability to install and troubleshoot Microsoft Office and other ...

TTM Technologies

IT Client Services

Logan, UT · On-site

... supporting team member with eager, can-do attitude • Strong knowledge of current desktop and laptop operating systems and hardware • Ability to install and troubleshoot Microsoft Office and other ...

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Senior Desktop Support information

See Utah salary details

$13

$32

$54

How much do senior desktop support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for senior desktop support in Utah is $32.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $43.75 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What are the most commonly searched types of Desktop Support jobs in Utah? The most popular types of Desktop Support jobs in Utah are:
What are popular job titles related to Senior Desktop Support jobs in Utah? For Senior Desktop Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Utah look for? The top searched job categories for Senior Desktop Support jobs in Utah are:
What cities in Utah are hiring for Senior Desktop Support jobs? Cities in Utah with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,495 per year, or $32.9 per hour.

Desktop Support

Fisec Global

Salt Lake City, UT • On-site

$20 - $25/hr

Contractor

Re-posted 6 days ago

Job description

Title            : Desktop Support

Location    : Sal Lake City UT(onsite)

This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc.
a) Desk side engineer for technical support for customers and their networked computers and peripherals
b) Interface with Senior Management, Company Board, Executives & VIP Users. 
Duties include (but not limited to)
1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, iPhone/iPad & other Smart Devices
2. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
3. IMACD function including installation and decommission
4. Backing up and restoring user data, settings and associated systems administration activities
5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts
6. Assist on Incident and Problem management activities
7. Taking ownership of issues through to resolution on all appropriate requests
8. Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information
9. Move equipment associated with escalated incidents and service requests
10. Performing asset inventory activities as needed
11. Recommends and/or performs upgrades on systems to ensure longevity
12. Works with procurement staff to purchase hardware and software
13. Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requests
14. Provide trade show planning and support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site.
15. Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 Incidents
16. Adhere to ticket response and resolution SLA’s as agreed upon with the customer
17. Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues

18 Support during Town Halls, Board Meetings, Executive Conferences, Auditorium Meetings. Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room

19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components

20. Provide basic to intermediate support for IDF & MDF closets including but not limited to providing console access, checking & reporting UPS & Cooling alerts, PDU’s, patch panel & structured cabling

21. If necessary & required liaise with Third Party Vendors & support for resolving complex or OEM related issues
Desired Experience:
• At least 7-10 years of experience in the field or in a related area required
• Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint etc)
• Strong Microsoft Operating System installation and troubleshooting skills, experience on Mac OS is an added advantage

• Knowledge of Mobile OS like iOS, iPadOS & Android
• Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
• Broad experience of IT with basic understanding of  Networks, Servers and Telecoms
• Strong Customer service skills
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
• Strong written and verbal communication skills
• Must be detail oriented and self-motivated
• Background security check required

• High School Diploma  or higher degree is preferred but not a showstopper for ideal candidate

• Comp TIA A+ or Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired

• Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc. will be preferred

• Ready to travel & support in a 5-10 mile Campus Radius