IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support ... Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ...
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IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support ... Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ...
IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support ... Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ...
IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support ... Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ...
And if that resonates with you, we'd love for you to apply! We're looking for an IT support ... Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ...
And if that resonates with you, we'd love for you to apply! We're looking for an IT support ... Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ...
IT Support Engineer
Lehi, UT · On-site
Were looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to desktops/laptops, phone systems, a/v systems, printers, faxes ...
Quick apply
IT Support Engineer
Lehi, UT · On-site
Were looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to desktops/laptops, phone systems, a/v systems, printers, faxes ...
IT Support Technician
$68K - $127K/yr
Handle escalated IT issues from Level 1 support, performing in-depth troubleshooting for desktops ... wide IT projects. * Ensure adherence to IT governance, cybersecurity best practices, data ...
IT Support Technician
$68K - $127K/yr
Handle escalated IT issues from Level 1 support, performing in-depth troubleshooting for desktops ... wide IT projects. * Ensure adherence to IT governance, cybersecurity best practices, data ...
IT Support Technician
Logan, UT · On-site
$19.50 - $24/hr
We are looking for an IT Support Technician to provide dependable front-line technical assistance ... This contract-to-hire position is ideal for someone who enjoys solving desktop, software, hardware ...
New
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IT Support Technician
Logan, UT · On-site
$19.50 - $24/hr
We are looking for an IT Support Technician to provide dependable front-line technical assistance ... This contract-to-hire position is ideal for someone who enjoys solving desktop, software, hardware ...
New
Image, deploy, configure, and maintain laptops, desktops, mobile devices, and peripherals ... Basic * 3+ years of experience in an IT Help Desk, desktop support, or technical support position
Image, deploy, configure, and maintain laptops, desktops, mobile devices, and peripherals ... Basic * 3+ years of experience in an IT Help Desk, desktop support, or technical support position
IT Support Tech
Sandy, UT · On-site
$60K - $65K/yr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Experience with Windows Desktop and Server operating systems. * Active Directory: Add/Remove ...
IT Support Tech
Sandy, UT · On-site
$60K - $65K/yr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Experience with Windows Desktop and Server operating systems. * Active Directory: Add/Remove ...
IT Support Tech
Farmington, UT · On-site
$20.50 - $28/hr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Experience with Windows Desktop and Server operating systems. * Active Directory: Add/Remove ...
IT Support Tech
Farmington, UT · On-site
$20.50 - $28/hr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Experience with Windows Desktop and Server operating systems. * Active Directory: Add/Remove ...
IT Support Tech
Sandy, UT · On-site
$20.50 - $28/hr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Experience with Windows Desktop and Server operating systems. * Active Directory: Add/Remove ...
IT Support Tech
Sandy, UT · On-site
$20.50 - $28/hr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Experience with Windows Desktop and Server operating systems. * Active Directory: Add/Remove ...
IT Support Technician
$68K - $127K/yr
Handle escalated IT issues from Level 1 support, performing in-depth troubleshooting for desktops ... wide IT projects. * Ensure adherence to IT governance, cybersecurity best practices, data ...
IT Support Technician
$68K - $127K/yr
Handle escalated IT issues from Level 1 support, performing in-depth troubleshooting for desktops ... wide IT projects. * Ensure adherence to IT governance, cybersecurity best practices, data ...
IT Support Technician
Provo, UT · On-site
$22 - $24/hr
IT Support Technician COMPENSATION & BENEFITS Expected Pay Range: $22.00 - $24.00 / hour (Pay rate ... Install, troubleshoot, maintain, and repair desktops, laptops, printers, and related equipment.
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IT Support Technician
Provo, UT · On-site
$22 - $24/hr
IT Support Technician COMPENSATION & BENEFITS Expected Pay Range: $22.00 - $24.00 / hour (Pay rate ... Install, troubleshoot, maintain, and repair desktops, laptops, printers, and related equipment.
UT · On-site
IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... Desktop Central (Manage Engine) or Microsoft Intune ● Experience with a wide range of SaaS ...
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UT · On-site
IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... Desktop Central (Manage Engine) or Microsoft Intune ● Experience with a wide range of SaaS ...
Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing ... Provide on-going support to computer users, both on-site and off-site, and respond to software ...
Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing ... Provide on-going support to computer users, both on-site and off-site, and respond to software ...
IT Support
Clearfield, UT · On-site
Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing ... Provide on-going support to computer users, both on-site and off-site, and respond to software ...
IT Support
Clearfield, UT · On-site
Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing ... Provide on-going support to computer users, both on-site and off-site, and respond to software ...
IT Support
Clearfield, UT · On-site
Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing ... Provide on-going support to computer users, both on-site and off-site, and respond to software ...
IT Support
Clearfield, UT · On-site
Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing ... Provide on-going support to computer users, both on-site and off-site, and respond to software ...
IT Support
South Jordan, UT · On-site
$24 - $26/hr
Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
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IT Support
South Jordan, UT · On-site
$24 - $26/hr
Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
IT Support
South Jordan, UT · On-site
$20.50 - $28.25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
Quick apply
IT Support
South Jordan, UT · On-site
$20.50 - $28.25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
IT Support
South Jordan, UT · On-site
$20.50 - $28.25/hr
Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest ...
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IT Support
South Jordan, UT · On-site
$20.50 - $28.25/hr
Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest ...
UT · On-site
IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... Desktop Central (Manage Engine) or Microsoft Intune ● Experience with a wide range of SaaS ...
Quick apply
UT · On-site
IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... Desktop Central (Manage Engine) or Microsoft Intune ● Experience with a wide range of SaaS ...
Desktop It Support information
What is desktop IT support?
Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.
What are the key skills and qualifications needed to thrive as a desktop IT support specialist?
To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.
What is the difference between Desktop IT Support vs Help Desk Technician?
| Aspect | Desktop IT Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL |
| Work Environment | On-site, troubleshooting hardware/software issues | Remote or on-site, customer support |
| Employer & Industry Usage | IT departments, corporate, small businesses | IT support centers, service providers |
| Common Search & Comparison | Yes | Yes |
Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.
What are some common challenges faced by desktop IT support professionals, and how can they be overcome?
Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
What are popular job titles related to Desktop It Support jobs in Utah? For Desktop It Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Desktop It Support jobs in Utah look for? The top searched job categories for Desktop It Support jobs in Utah are:
What cities in Utah are hiring for Desktop It Support jobs? Cities in Utah with the most Desktop It Support job openings:
Job description
Company Overview
Lease End is a fast-growing fintech company on a simple mission: be the most loving end-of-lease experience for drivers.
Traditionally, finishing a lease means dealership visits, confusing paperwork, fees, and a lot of wasted time. We built Lease End so drivers can handle their buyout from home in minutes instead of weeks—with clear options and better financing.
And our driver-first approach is working! Lease End has helped tens of thousands of drivers save tens of millions of dollars in fees by facilitating hundreds of millions in vehicle loans through trusted banking partners.
We’ve also been recognized nationally, including ranking on the Inc. 5000 list of fastest-growing companies and earning a BBB Spark Award for innovation.
We’re a group that cares about doing solid work, improving things that are broken, and making complicated experiences feel simple and surprisingly easy. And if that resonates with you, we’d love for you to apply!
Job Description
We’re looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to desktops/laptops, phone systems, a/v systems, printers, faxes, employee onboarding & offboarding, and maintaining equipment inventories. Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have a great team for you to work with.
This position will work out of our Lehi, UT location. You’ll primarily need to provide IT support to our offices there, but there will be occasional need to travel to our offices in Burley, ID and Twin Falls, ID. You’ll need to respond to requests for support and be the first line of defense for troubleshooting issues and helping people out. We work with a separate company that can back you up for more challenging issues.
Responsibilities
- Monitor requests for support (via Slack) and promptly response with acknowledgement and work to resolve the issue or escalate it.
- Keep track of outstanding support requests (we have software to help you with this) and make sure they get resolved in a timely manner - communicate updates as needed.
- Support both Apple (primarily) and Windows desktops/laptops.
- Configure & support issues with printers, fax machines and A/V equipment.
- Support our phone systems which primarily consist of both softphones and SIP hard phones.
- Help with setup of networks as needed (you’ll have some senior support for this)
- Onboard employees - get their laptops setup, install software, setup various access accounts, configure them on our workforce identify provider (Okta), and perform other related onboarding tasks.
- Offboard employees - when someone leaves the company, you’ll need to remove their access to various accounts and generally reverse the onboarding process.
- Maintain an inventory of company hardware.
Qualifications
- Experience troubleshooting issues with MacOS (we are mainly an Apple shop) & Windows desktops and laptops.
- Familiarity configuring and troubleshooting issues with printers, fax machines, scanners, and A/V equipment.
- Experience with or willingness to learn how to support SIP soft and hard phones.
- Must have a sense of urgency and willingness to quickly respond to requests for help.
- Be detail oriented to properly track requests for help and manage them to completion.
- Must have good communication skills and enjoy working with and serving other people.
- Be naturally curious about technology, how systems works, and enjoy troubleshooting issues.
- Ability to research (using online resources) and find answers to support questions.
This job is primarily M-F, but there may be instances where you will need to respond to an urgent need over the weekend.
About Lease End
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Burley, ID, US
Year founded
2021