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Information Technology Desktop Support Jobs in Utah

K2 Staffing

... / Remote IT Helpdesk Support Level III Technicians for Managed Services Providers (MSPs). To ... Point person with Windows Desktop related issues * End-User assistance * Assist with Windows ...

TEKsystems

Desktop Support Analyst

Draper, UT

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a customer-focused Desktop Support Technician to join a dynamic IT support team. This individual will provide a combination of onsite desktop support ...

TEKsystems

Desktop Support Analyst

Draper, UT · On-site

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a customer-focused Desktop Support Technician to join a dynamic IT support team. This individual will provide a combination of onsite desktop support ...

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately ... information 9. Move equipment associated with escalated incidents and service requests 10. ...

Fisec Global

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

... technologies. Support includes specification, installation, and testing of computer systems and ... information 9. Move equipment associated with escalated incidents and service requests 10. ...

TEKsystems

Desktop Support

Draper, UT

$20 - $23/hr

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

Desktop Support

Draper, UT

$20 - $23/hr

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

Navitas Semiconductor

Image, deploy, configure, and maintain laptops, desktops, mobile devices, and peripherals ... Basic * 3+ years of experience in an IT Help Desk, desktop support, or technical support position

DonorConnect

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support SpecialistDonorConnect is looking for a full-time IT Support Specialist to add to our ... desktop support. If you enjoy working with tech and with people, apply now!DonorConnect is a ...

Lifepoint Health

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

Install, configure, test, and maintain desktop and laptop computers, printers, mobile devices, and ... IT support, help desk, or desktop support environment preferred. * Healthcare IT experience ...

GDR Group

Desktop Support Technician

Draper, UT · On-site

$18 - $20/hr

You will be part of a supportive IT team focused on delivering reliable technology solutions and ... Qualifications · 1-2+ years in a desktop support or corporate helpdesk environment preferred · ...

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All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Utah

Information Technology Desktop Support information

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How much do information technology desktop support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for information technology desktop support in Utah is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $24.71 per hour, depending on experience, location, and employer.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Information Technology Desktop Support jobs in Utah?

For Information Technology Desktop Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Information Technology Desktop Support jobs in Utah look for?

The top searched job categories for Information Technology Desktop Support jobs in Utah are:

What cities in Utah are hiring for Information Technology Desktop Support jobs?

Cities in Utah with the most Information Technology Desktop Support job openings:

Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,067 per year, or $22.1 per hour.

IT Desktop Support

Sky Systems, Inc. (SkySys)

Salt Lake City, UT • On-site

Other

Posted 4 days ago

Key responsibilities

  • Perform troubleshooting and support for desktops, notebooks, and meeting room devices.

  • Coordinate with vendors, manage conference room accounts, and assist with infrastructure and network checks.

  • Support equipment replacement, reset during failures, and maintain communication with onsite and offsite teams.

Job description

Job Title: Dispatch AV/IT Technician
Schedule: Variable, onsite based on dispatch needs

Role Overview
The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes dispatch support depending on location needs.
Responsibilities

  • Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
  • Manage and track loaner/spare devices using customer-provided systems.
  • Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
  • Manage conference room accounts (add/remove users, password resets, ownership updates).
  • Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
  • Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
  • Coordinate with third-party vendors and procurement teams when required.
  • Support equipment replacement or reset during failures under guidance from central IT.
  • Ability to work at height when required (ladder/lift).
  • Maintain communication with onsite/offsite teams to report changes, issues, or updates.
  • Ensure proper coverage during leaves and follow site operational processes/SOPs.


Must-Haves

  • 2–4 years of experience in IT and AV support.
  • Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
  • Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).
  • Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).
  • Ability to perform physical tasks, including lifting equipment and working at height.
  • Strong communication, customer service, and documentation skills.
  • Ability to follow SOPs, ticketing processes, and escalation guidelines.


Good-to-Haves

  • Experience using ITSM tools (ServiceNow, Jira).
  • Exposure to AV control systems or room management systems.
  • Basic understanding of AV-over-IP or networked AV environments.
  • Experience working in enterprise or fast-paced onsite environments.
  • Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).
  • Audio Visual Support
  • Basic understanding of networking and TCPIP
  • Basic understanding of fiber, copper, network infrastructure
  • Crestron Fusion
  • Hardware support
  • Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
  • Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp)
  • Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
  • Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.
  • Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
  • Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
  • CompTI certA A+
  • OEM Certifications

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