Security+ * 2+ years of professional experience in an IT/Help desk support role required * Experience with Active Directory for onboarding accounts * Experience installing, supporting, and ...
Security+ * 2+ years of professional experience in an IT/Help desk support role required * Experience with Active Directory for onboarding accounts * Experience installing, supporting, and ...
Oversees the day-to-day operations of CEHHS IT Helpdesk * Communicates with clients via email, telephone, or ticketing platform * Manages the procurement of computer hardware, software, and ...
Oversees the day-to-day operations of CEHHS IT Helpdesk * Communicates with clients via email, telephone, or ticketing platform * Manages the procurement of computer hardware, software, and ...
Oversees the day-to-day operations of CEHHS IT Helpdesk * Communicates with clients via email, telephone, or ticketing platform * Manages the procurement of computer hardware, software, and ...
Oversees the day-to-day operations of CEHHS IT Helpdesk * Communicates with clients via email, telephone, or ticketing platform * Manages the procurement of computer hardware, software, and ...
Helpdesk Manager
Taylorsville, UT · Remote
Develop and maintain IT service management processes following industry best practices. * Create ... Ensure Help Desk practices align with Waterford's Information Security Management System (ISMS)
Helpdesk Manager
Taylorsville, UT · Remote
Develop and maintain IT service management processes following industry best practices. * Create ... Ensure Help Desk practices align with Waterford's Information Security Management System (ISMS)
IT Support / Help Desk Technicians
Salt Lake City, UT · On-site
$21 - $30/hr
... an IT Helpdesk Technician to support the Department's research and educational mission. This ... Escalate issues as necessary to tier 2/manager or appropriate team/group. Special Instructions ...
IT Support / Help Desk Technicians
Salt Lake City, UT · On-site
$21 - $30/hr
... an IT Helpdesk Technician to support the Department's research and educational mission. This ... Escalate issues as necessary to tier 2/manager or appropriate team/group. Special Instructions ...
Summary Our recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore / Remote IT Helpdesk Support Level III Technicians for Managed ...
Quick apply
Summary Our recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore / Remote IT Helpdesk Support Level III Technicians for Managed ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...
IT Analyst- Helpdesk
Heber, UT · On-site
T. policies and procedures for managing computer systems and operations based on corporate ... Participate in the effective operations of the Information Technology (IT) Department. * Provide ...
IT Analyst- Helpdesk
Heber, UT · On-site
T. policies and procedures for managing computer systems and operations based on corporate ... Participate in the effective operations of the Information Technology (IT) Department. * Provide ...
... an IT Helpdesk Technician to support the Department's research and educational mission. This ... Escalate issues as necessary to tier 2/manager or appropriate team/group. Minimum Qualifications ...
... an IT Helpdesk Technician to support the Department's research and educational mission. This ... Escalate issues as necessary to tier 2/manager or appropriate team/group. Minimum Qualifications ...
T. policies and procedures for managing computer systems and operations based on corporate ... Participate in the effective operations of the Information Technology (IT) Department. * Provide ...
T. policies and procedures for managing computer systems and operations based on corporate ... Participate in the effective operations of the Information Technology (IT) Department. * Provide ...
T. policies and procedures for managing computer systems and operations based on corporate ... Participate in the effective operations of the Information Technology (IT) Department. * Provide ...
T. policies and procedures for managing computer systems and operations based on corporate ... Participate in the effective operations of the Information Technology (IT) Department. * Provide ...
IT Support / Help Desk Technicians
Salt Lake City, UT · On-site
$21 - $30/hr
... an IT Helpdesk Technician to support the Department's research and educational mission. This ... Escalate issues as necessary to tier 2/manager or appropriate team/group. Minimum Qualifications ...
IT Support / Help Desk Technicians
Salt Lake City, UT · On-site
$21 - $30/hr
... an IT Helpdesk Technician to support the Department's research and educational mission. This ... Escalate issues as necessary to tier 2/manager or appropriate team/group. Minimum Qualifications ...
IT Help Desk
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Responds to change management requests including installing new PC equipment, providing end-user ...
IT Help Desk
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Responds to change management requests including installing new PC equipment, providing end-user ...
IT Help Desk
Magna, UT · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Responds to change management requests including installing new PC equipment, providing end-user ...
IT Help Desk
Magna, UT · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Responds to change management requests including installing new PC equipment, providing end-user ...
Helpdesk Tech
$19 - $25.75/hr
... and manage support tickets while maintaining accurate documentation. - Install, configure, and ... Qualifications Required - High school diploma or equivalent. - Associate degree in Information ...
Quick apply
Helpdesk Tech
$19 - $25.75/hr
... and manage support tickets while maintaining accurate documentation. - Install, configure, and ... Qualifications Required - High school diploma or equivalent. - Associate degree in Information ...
It Helpdesk Manager information
See Utah salary details
$34.1K - $41.3K
1% of jobs
$41.3K - $48.5K
6% of jobs
$48.5K - $55.7K
8% of jobs
$61K is the 25th percentile. Wages below this are outliers.
$55.7K - $62.9K
13% of jobs
$62.9K - $70.1K
14% of jobs
The median wage is $73.5K / yr.
$70.1K - $77.3K
17% of jobs
$77.3K - $84.5K
13% of jobs
$87.5K is the 75th percentile. Wages above this are outliers.
$84.5K - $91.7K
8% of jobs
$91.7K - $98.9K
7% of jobs
$98.9K - $106.1K
7% of jobs
$106.1K - $113.3K
5% of jobs
$34.1K
$76.3K
$113.3K
How much do it helpdesk manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for it helpdesk manager in Utah is $76,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $91,000.00 per year, depending on experience, location, and employer.
What is an IT Helpdesk manager?
IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.
What does an IT Helpdesk manager do?
As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.
What are the key skills and qualifications needed to thrive as an IT Helpdesk manager?
To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.
What is the difference between It Helpdesk Manager vs It Support Specialist?
| Aspect | It Helpdesk Manager | It Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | Supervises helpdesk team, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | IT departments across industries, corporate helpdesks | Helpdesk and support centers, IT service providers |
The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.
What are the most commonly searched types of It Helpdesk jobs in Utah?
The most popular types of It Helpdesk jobs in Utah are:
What are popular job titles related to It Helpdesk Manager jobs in Utah?
For It Helpdesk Manager jobs in Utah, the most frequently searched job titles are:
- Entry Level Help Desk Technician
- Remote Weekend Help Desk Technician
- Senior Help Desk Analyst
- Remote Independent Contractor Help Desk Technician
- Early Morning Help Desk Technician
- Help Desk Technician
- Help Desk Password Reset
- Assistant Life Support Technician
- Senior Nmci Help Desk
- Remote Junior Help Desk Technician
What job categories do people searching It Helpdesk Manager jobs in Utah look for?
The top searched job categories for It Helpdesk Manager jobs in Utah are:
What cities in Utah are hiring for It Helpdesk Manager jobs?
Cities in Utah with the most It Helpdesk Manager job openings:
Full-time
Posted 4 days ago
Job description
Work Location: In Office - REH Building, Salt Lake City UT
We are looking for an IT Desktop Support Technician to provide fast and useful technical assistance for internal employees. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Desktop Support Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
Responsibilities:
- Maintain and troubleshoot physical computers, virtual computers, network, and printer issues
- Answer help desk phone calls and emails, and provide excellent customer service
- Installing and configuring software
- Imaging and installing computers
- Virus and malware remediation
- Document procedures and keep current documents updated
- Providing support across all channels, including phone, email, chat, and in-person
- Providing on-call support, weekend rotations, and holiday coverage based on business needs
- Some travel required from time to time
Preferred Qualifications:
- CompTIA A+
- Network+
- Security+
- 2+ years of professional experience in an IT/Help desk support role required
- Experience with Active Directory for onboarding accounts
- Experience installing, supporting, and troubleshooting business critical client-server applications on Windows desktop systems
- Knowledge of setting up VPN, RDP and other remote technologies for desktops
- Strong customer service skills, sense of urgency, and a proactive attitude
- Experience with VMware VDI is a plus