ZipRecruiter

Log In

2

Remote It Helpdesk Jobs in Utah (NOW HIRING)

Danaher

IT Project Manager - Remote

Salt Lake City, UT · On-site +1

$120K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... The IT Project Manager is responsible for delivering key technical business initiatives and will ...

WATERFORD RESEARCH INSTITUTE LLC

Helpdesk Manager

Taylorsville, UT · On-site +1

$92K - $120K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

#LI-remote Location: Salt Lake City, UT (Hybrid as business needs require) Position Summary The Help Desk Manager is responsible for leading Waterford.org's IT Service Desk operations, ensuring ...

Waterford.org

Helpdesk Manager

Taylorsville, UT · Remote

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

#LI-remote Location: Salt Lake City, UT (Hybrid as business needs require) Position Summary The Help Desk Manager is responsible for leading Waterford.org's IT Service Desk operations, ensuring ...

KēSTA I.T.

IT Security Specialist

Salt Lake City, UT · On-site +1

  • Retirement

  • PTO

This position is Remote : We Are Seeking an experienced IT Security Specialist with deep expertise in Identity and Access Management (IAM) and enterprise authentication platform migrations. In this ...

Air National Guard Units

$83K - $109K/yr

Learn more about this agency Duties Help A GS-2210-11, IT SPECIALIST (SYSADMIN): * Serves as a technical expert and focal point for the installation and configuration of hardware and software on ...

Trucordia

IT Support Specialist

Lindon, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This person will serve as a knowledgeable resource for internal users, helping resolve system ... Partner cross-functionally with business, IT, and operations teams to support internal users and ...

asburyauto

IT Enterprise Cloud Architect

Draper, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Candidates must be able to work full-time, on-site at our Draper, UT corporate office; this position is not eligible for remote or hybrid work. The IT Enterprise Cloud Architect to lead the design ...

asburyauto

IT Enterprise Cloud Architect

Draper, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Candidates must be able to work full-time, on-site at our Draper, UT corporate office; this position is not eligible for remote or hybrid work. The IT Enterprise Cloud Architect to lead the design ...

Polar IT Services

$35/hr

POSITION Test Lead/Test Coordinator LOCATION Remote (MST) or Onsite - Midvale, UT DURATION 6 Months ... Working knowledge of Azure DevOps (ADO) Thanks Jagdish |Manager - IT Staffing T (443)-489-4433 ...

BambooHR

Information Security Architect

Draper, UT · Remote

This is a remote position available in the state listed on this job. Additionally, employment with ... This role operates with a high degree of autonomy and influence, partnering across engineering, IT, ...

MRIoA

Senior Azure Cloud Engineer (Remote)

Salt Lake City, UT · On-site +1

$54 - $72/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

An award-winning remote work environment POSITION OVERVIEW Our Principal Cloud Engineer is a senior ... Provide Tier 2/3 escalation support to the IT Help Desk for complex infrastructure and cloud issues

Imh

Intern-DTS

Pleasant View, UT · On-site +1

$17.68 - $24.75/hr

... of technology changes. * Under the direction of team members, implements enterprise defined ... remote work expectations related to confidentiality, information security, work schedules ...

New

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Leadership & Management * Technology & IT * Sales & Business Development * Temp, 1099, W2, PT and FT opportunities, depending on the role! #LI-Remote

next page

Showing results 1-20

All JobsIt Helpdesk JobsRemote It Helpdesk JobsRemote It Helpdesk Jobs in Utah

Remote It Helpdesk information

See Utah salary details

$11

$21

$30

How much do remote it helpdesk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote it helpdesk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.

What are the most commonly searched types of It Helpdesk jobs in Utah?

The most popular types of It Helpdesk jobs in Utah are:

What are popular job titles related to Remote It Helpdesk jobs in Utah?

For Remote It Helpdesk jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote It Helpdesk jobs in Utah look for?

The top searched job categories for Remote It Helpdesk jobs in Utah are:

What cities in Utah are hiring for Remote It Helpdesk jobs?

Cities in Utah with the most Remote It Helpdesk job openings:

Remote It Helpdesk jobs near you
Infographic showing various Remote It Helpdesk job openings in Utah as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, 2% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

IT Security Specialist (IAM Migration Consultant)

VIVA USA INC

Salt Lake City, UT • On-site, Remote

Contractor

Posted 10 days ago

Job description

Remote
IT Security Specialist (Identity & Access Management & Migration Consultant)
The client is seeking a senior IAM consultant to lead the migration of enterprise authentication services from ForgeRock OpenAM to PingOne Advanced Identity Cloud and Microsoft Entra ID while minimizing business disruption.
Key Responsibilities
Assess current authentication systems and integrations
Develop migration roadmap and timeline
Configure PingOne and Entra ID environments
Implement and validate SSO using OIDC and SAML
Perform testing and troubleshooting
Create technical documentation and deliver knowledge transfer
Provide post-migration support
Minimum Mandatory Requirements
5+ years of IAM implementation and migration experience
Hands-on expertise with PingOne Advanced Identity Cloud and Microsoft Entra ID
Experience with OAuth 2.0, OpenID Connect (OIDC), and SAML
Experience migrating legacy authentication platforms including ForgeRock/OpenAM
Strong communication, documentation, and stakeholder management skills
Required Technical Skills
PingOne, Microsoft Entra ID, ForgeRock OpenAM, IAM, SSO, OAuth 2.0, OIDC, SAML, authentication architecture, security best practices.
Preferred Qualifications
Government experience, enterprise IAM modernization projects, security certifications, hybrid identity environments.
Notes:
Suppliers should submit candidates with directly relevant IAM migration experience. Resumes should clearly identify PingOne, Entra ID, ForgeRock/OpenAM, SSO, OIDC, SAML, migration leadership, and documentation experience. Candidates with completed enterprise migration projects will receive strongest consideration.
Remote
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Apply