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Part Time It Helpdesk Jobs in Utah (NOW HIRING)

Oxbow Academy

Youth Mentor

Mount Pleasant, UT

$16/hr

If working part-time, it may take longer to to reach the bonuses We have either 8 or 12 hour shifts ... Help heal. Be a youth mentor. Requirements Please note: your resume should include education, work ...

Oxbow Academy

Youth Mentor

Mount Pleasant, UT · On-site

$16/hr

If working part-time, it may take longer to to reach the bonuses We have either 8 or 12 hour shifts ... Help heal. Be a youth mentor. Requirements Please note: your resume should include education, work ...

Oxbow Academy

Youth Mentor

Mount Pleasant, UT · On-site

$16/hr

If working part-time, it may take longer to to reach the bonuses We have either 8 or 12 hour shifts ... Help heal. Be a youth mentor. Requirements Please note: your resume should include education, work ...

ServiceSource (Virginia)

IT Support

Clearfield, UT

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... Document all pertinent end user identification information, including name, department, contact ...

ServiceSource

IT Support

Clearfield, UT · On-site

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... Document all pertinent end user identification information, including name, department, contact ...

Alyze-Bountiful

NinjaOne/IT Security Assistant

Bountiful, UT · On-site

$35K - $44K/yr

... help us get every endpoint properly secured, monitored, and documented. * Deploy and configure ... Available to work on-site in Bountiful regularly Logistics * Part-time, flexible hours * Paid ...

Provo

Library Information Systems Technician

Provo, UT

$19/hr

Job Details What is the compensation? $19.00 per hour Part-time Provo City employees are eligible ... Maintain user help desk for technical hardware and software issues. * Ensure a quick response and ...

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All JobsIt Helpdesk JobsPart Time It Helpdesk JobsPart Time It Helpdesk Jobs in Utah

Part Time It Helpdesk information

What is a part time IT helpdesk?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What is the best part-time IT helpdesk job for beginners?

A part-time IT helpdesk role for beginners typically involves providing basic technical support, troubleshooting hardware and software issues, and assisting users with common problems. Entry-level positions often require good communication skills, basic knowledge of operating systems and common software, and may benefit from certifications like CompTIA A+.

What are the key skills and qualifications needed to thrive as a part time IT helpdesk professional?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

Can you do part time IT helpdesk with no experience?

Part time IT helpdesk roles often require basic technical knowledge and customer service skills, but some employers may consider candidates with no prior experience if they demonstrate a willingness to learn and relevant certifications like CompTIA A+. Entry-level positions typically provide on-the-job training, making them accessible to beginners. Having familiarity with common operating systems and troubleshooting tools can improve your chances of securing such a role.

What are some typical challenges faced by part time IT helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.
What are the most commonly searched types of It Helpdesk jobs in Utah? The most popular types of It Helpdesk jobs in Utah are:
What cities in Utah are hiring for Part Time It Helpdesk jobs? Cities in Utah with the most Part Time It Helpdesk job openings:
Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Utah as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

IT Help Desk Supervisor - BYU Law School (part-time, 28 hours/week)

Brigham Young University

Provo, UT • On-site

$22.50 - $29.25/hr

Part-time

Retirement

Posted 3 days ago

New

Brigham Young University rating

7.4

Company rating: 7.4 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

336th of 616 rated colleges and universities

Job description

Why Work at BYU

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life."

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

WHO WE ARE

Founded in 1973, the J. Reuben Clark Law School at Brigham Young University (BYU Law) has grown into one of the nation's leading law schools. Boasting an expert faculty and strong student body, the Law School provides an exceptional education grounded in legal theory, enhanced by experiential learning, and enlightened by the laws of God.

WHAT WE DO

At BYU Law, we prepare students for meaningful careers and contributions to society. We provide opportunities for students to develop leadership, transactional, and litigation skills while fostering professionalism, civility, ethics, and cross-cultural competence. Every member of the BYU Law community contributes to creating an environment where students develop both professionally and personally.

WHAT YOU'LL DO IN THIS POSITION

As the Law School IT Help Desk Supervisor, you will oversee the daily operation of the Law School Help Desk while supervising student employees who provide exceptional technical support to faculty, staff, students, and alumni. This position also plays an important role in supporting the Law School's web presence and IT department initiatives.

Responsibilities

IT Help Desk Leadership

  • Recruit, hire, train, supervise, and evaluate student Help Desk employees.

  • Lead and mentor student technicians in delivering high-quality customer service and technical support.

  • Coordinate daily Help Desk operations and prioritize service requests.

  • Support and maintain laptops, desktops, workstations, servers, and operating systems.

  • Monitor customer satisfaction and service quality metrics.

  • Participate on IT project teams and complete special technology initiatives.

Website & Digital Content Support

  • Supervise student employees responsible for website maintenance.

  • Train students in web content creation and design best practices.

  • Design and update Law School web pages for style, usability, and content.

  • Develop scripts and reports to collect website, Help Desk, and project management data.

  • Monitor web analytics and other IT performance metrics.

IT Operations & Administration

  • Participate in IT strategic planning and design-thinking initiatives.

  • Lead departmental documentation efforts.

  • Support IT project management activities.

  • Prepare reports, presentations, and meeting documentation.

  • Track IT budgets, software licensing, and departmental administrative records.

WHATQUALIFIES YOUFOR THIS ROLE?

Required

  • Minimum of 2 years of management experience supervising customer service or Help Desk operations, or an equivalent combination of education and related experience.

  • Experience using Microsoft Office applications, including Word and Excel.

  • Experience with graphic design and website layout/design.

  • Experience using one or more Adobe Creative Cloud applications such as Acrobat, InDesign, Illustrator, or Photoshop.

  • Strong leadership, organizational, and interpersonal skills.

  • Demonstrated ability to learn new technologies and software.

  • Self-motivated, detail-oriented, and capable of making sound decisions independently.

  • Experience editing and maintaining digital content.

Preferred

  • Microsoft certifications related to Active Directory, Azure, or Microsoft Entra.

  • Experience with WordPress.

  • Experience using Google Analytics, Adobe Analytics, or similar web analytics tools.

WHAT WE OFFER IN RETURN

This position comes with fantastic benefits, including:

  • 401(k). BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (rehires may qualify for different retirement plans).

  • Employee assistance program, available to the employee and all members of their household.

  • Tuition benefits after two years.

  • Access to athletic facilities.

  • Access to the library.

  • Free on-campus parking.

  • Free UTA passes for employee, spouse, and qualified dependents.

  • Discounts at the BYU Store and for many events at BYU.

Pay Grade:49

Typical Starting Pay:

$22.50 to $29.25/hourly

The actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

Desired Start Date:ASAP

Job Close Date:Open until filled

Required Documents: Please attach a resume and cover letter.

Members of the Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

BYU is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

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