2

Entry Level It Helpdesk Jobs in Utah (NOW HIRING)

Summary Our recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore / Remote IT Helpdesk Support Level III Technicians for Managed ...

Position Summary Unicity is looking for an entry-level IT Support Specialist to join our ... Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and ...

Position Summary Unicity is looking for an entry-level IT Support Specialist to join our ... Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and ...

Position Summary Unicity is looking for an entry-level IT Support Specialist to join our ... Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

Qualifications Required - High school diploma or equivalent. - Associate degree in Information ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

Qualifications Required - High school diploma or equivalent. - Associate degree in Information ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

Qualifications Required - High school diploma or equivalent. - Associate degree in Information ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...

next page

Showing results 1-20

Entry Level It Helpdesk information

See Utah salary details

$11

$21

$30

How much do entry level it helpdesk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level it helpdesk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Utah?

The most popular types of It Helpdesk jobs in Utah are:

What are popular job titles related to Entry Level It Helpdesk jobs in Utah?

For Entry Level It Helpdesk jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Entry Level It Helpdesk jobs?

Cities in Utah with the most Entry Level It Helpdesk job openings:

Infographic showing various Entry Level It Helpdesk job openings in Utah as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

IT Helpdesk Technician I

REH Services, LLC

Salt Lake City, UT

Full-time

Posted 9 days ago


Job description

Work Location: In Office - REH Building, Salt Lake City UT

We are looking for an IT Desktop Support Technician to provide fast and useful technical assistance for internal employees. You will answer queries on basic technical issues and offer advice to solve them. 

An excellent Desktop Support Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. 

Responsibilities:

  • Maintain and troubleshoot physical computers, virtual computers, network, and printer issues
  • Answer help desk phone calls and emails, and provide excellent customer service
  • Installing and configuring software
  • Imaging and installing computers
  • Virus and malware remediation
  • Document procedures and keep current documents updated
  • Providing support across all channels, including phone, email, chat, and in-person
  • Providing on-call support, weekend rotations, and holiday coverage based on business needs
  • Some travel required from time to time

Preferred Qualifications:

  • CompTIA A+
  • Network+
  • Security+
  • 2+ years of professional experience in an IT/Help desk support role required
  • Experience with Active Directory for onboarding accounts
  • Experience installing, supporting, and troubleshooting business critical client-server applications on Windows desktop systems
  • Knowledge of setting up VPN, RDP and other remote technologies for desktops
  • Strong customer service skills, sense of urgency, and a proactive attitude
  • Experience with VMware VDI is a plus