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Entry Level It Helpdesk Jobs in Sandy, UT (NOW HIRING)

asburyauto

IT Helpdesk Support Specialist I

Draper, UT · On-site

As an IT Help Desk Support Specialist, you will be the first point of contact for employees needing ... Previous internship, part-time, or entry-level technical support experience * Automotive dealership ...

asburyauto

IT Helpdesk Support Specialist I

Draper, UT · On-site

As an IT Help Desk Support Specialist, you will be the first point of contact for employees needing ... Previous internship, part-time, or entry-level technical support experience * Automotive dealership ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

Qualifications Required - High school diploma or equivalent. - Associate degree in Information ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...

Cricut

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

Qualifications Required - High school diploma or equivalent. - Associate degree in Information ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...

Riverton City

IT Technician

Riverton, UT · On-site

$24.17 - $37.02/hr

Under the supervision of the IT Manager, the IT Technician is responsible for staffing the IT help desk in Riverton City and is responsible for providing excellent customer service to City staff over ...

Riverton City

IT Technician

Riverton, UT

$24.17 - $37.02/hr

Under the supervision of the IT Manager, the IT Technician is responsible for staffing the IT help desk in Riverton City and is responsible for providing excellent customer service to City staff over ...

Riverton City

IT Technician

Riverton, UT · On-site

$24.17 - $37.02/hr

Under the supervision of the IT Manager, the IT Technician is responsible for staffing the IT help desk in Riverton City and is responsible for providing excellent customer service to City staff over ...

Revel Staffing

IT Technician

Salt Lake City, UT · On-site

$68K - $98K/hr

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... Active HIPAA compliance credential or training required * 1+ year of IT help desk, service desk ...

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All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Sandy, UT

Entry Level It Helpdesk information

See Sandy, UT salary details

$12

$22

$32

How much do entry level it helpdesk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level it helpdesk in Sandy, UT is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What cities near Sandy, UT are hiring for Entry Level It Helpdesk jobs? Cities near Sandy, UT with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Sandy, UT as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,781 per year, or $22 per hour.

IT Helpdesk Support Specialist I

asburyauto

Draper, UT • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

As an IT Help Desk Support Specialist, you will be the first point of contact for employees needing technical assistance. You'll help users resolve technology issues through our ticketing system, over the phone, and through remote support tools.

This role is ideal for someone who enjoys helping others, learning new technologies, and developing practical IT skills in a professional environment.

What You'll Do

  • Respond to IT support requests submitted through our ticketing system
  • Provide friendly and professional support over the phone
  • Assist users with hardware, software, and application issues
  • Troubleshoot common technical problems and document solutions
  • Escalate more complex issues to senior IT team members
  • Support user account setup and basic system administration tasks
  • Learn and work with a variety of business technologies
  • Maintain accurate ticket documentation and follow-up communication
  • Deliver excellent customer service to employees across the organization

Required Qualifications

  • Interest in technology and customer service
  • Strong communication and problem-solving skills
  • Basic understanding of computers, operating systems, and common software applications
  • Ability to learn quickly and work in a team environment
  • Positive attitude and willingness to help others
  • High school diploma or equivalent

Education & Training Backgrounds We Welcome

  • Associate's Degree in Information Technology, Computer Science, or related field
  • Technical school graduates
  • Junior college students or graduates
  • Completion of online IT training programs or boot camps
  • Industry certifications such as CompTIA A+, Google IT Support, Microsoft Fundamentals, or similar

Preferred Qualifications

  • Previous customer service experience
  • Previous internship, part-time, or entry-level technical support experience
  • Automotive dealership or auto group experience
  • Familiarity with Tekion dealership management software
  • Exposure to Microsoft 365 and Windows environments

Growth Opportunities

This role is designed as an entry point into the Asbury IT organization. High-performing team members will have opportunities to advance into areas such as:

  • Desktop Support
  • Systems Administration
  • Network Engineering
  • Cybersecurity
  • Cloud Technologies
  • Application Support
  • IT Operations

We believe in promoting from within and helping our employees build long-term careers.

Pay and Recognition: 

  • Weekly pay
  • Paid holidays & paid time off 
  • Paid training 
  • Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

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