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Entry Level It Helpdesk Jobs in Utah (NOW HIRING)

Revel Staffing

IT Technician

Salt Lake City, UT · On-site

$68K - $98K/hr

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... Active HIPAA compliance credential or training required * 1+ year of IT help desk, service desk ...

Boncom

IT Systems Administrator

Salt Lake City, UT · Hybrid

Manage and prioritize the IT help desk queue, ensuring tickets are resolved or escalated ... entry-level experience in IT support, system administration, or related area. * Must be a ...

VASA Fitness

IT Help Desk - Tier 1

Orem, UT

POSITION TITLE: IT Support Technician, Tier 1 REPORTS TO: IT Manager, IT Team Lead DIRECT REPORTS ... Knowledge of helpdesk ticketing systems for incident tracking * Excellent communication skills for ...

VASA Fitness

IT Help Desk - Tier 1

Orem, UT · On-site

POSITION TITLE: IT Support Technician, Tier 1 REPORTS TO: IT Manager, IT Team Lead DIRECT REPORTS ... Knowledge of helpdesk ticketing systems for incident tracking * Excellent communication skills for ...

American Cruise Lines

IT Supervisor

Farmington, UT

$90K - $110K/yr

This role is responsible for supervising help desk operations, mentoring IT staff, coordinating hardware, software, and network support, and ensuring reliable IT services across all locations. At ...

American Cruise Lines

IT Supervisor

Sandy, UT · On-site

$90K - $110K/yr

This role is responsible for supervising help desk operations, mentoring IT staff, coordinating hardware, software, and network support, and ensuring reliable IT services across all locations. At ...

American Cruise Lines

IT Supervisor

Sandy, UT · On-site

$71K - $77K/yr

The IT Supervisor will oversee the daily operations of the IT Support team while providing ... This role is responsible for supervising help deskoperations, mentoring IT staff, coordinating ...

Dixie Technical College

IT Technician

Saint George, UT · On-site

$50K - $60K/yr

Manage IT assets, including inventory control requirements * Assist with onboarding student and staff email and computer accounts * Assist with help desk calls, room scheduling, and IT support ...

Redo

IT Specialist

Draper, UT

We help merchants personalize every step of the buyer journey to maximize profit and lifetime value ... We are seeking an IT Specialist to join our team at Redo. This internal-facing technical role is ...

Kenworth Sales

IT Technician

Salt Lake City, UT · On-site

$26.50 - $28.80/hr

IT Technician Summary Title: IT Technician ID: 3961 Job Type: Non-exempt (hourly) Location: Salt ... from Help Desk Tier 1 staff and responding to requests from Information Systems management.

Dixie Technical College

IT Technician

Saint George, UT · On-site

$50K - $60K/yr

... help desk calls, room scheduling, and IT support ticketsPurchase IT supplies and equipment for the College in accordance with the Purchasing Card and Procurement PoliciesComply with all Dixie Tech ...

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$60K - $65K/yr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... This role includes setting up and maintaining equipment, responding to help desk requests, and ...

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Entry Level It Helpdesk information

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How much do entry level it helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level it helpdesk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Utah? The most popular types of It Helpdesk jobs in Utah are:
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What job categories do people searching Entry Level It Helpdesk jobs in Utah look for? The top searched job categories for Entry Level It Helpdesk jobs in Utah are:
What cities in Utah are hiring for Entry Level It Helpdesk jobs? Cities in Utah with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Utah as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

IT Technician

Revel Staffing

Salt Lake City, UT • On-site

$68K - $98K/hr

Full-time

Posted 26 days ago

Job description

Key Responsibilities

  • Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
  • Provide first-level technical support for common IT issues, including:
    • Password resets and account lockouts
    • EMR/EHR and healthcare application access issues
    • VPN, email, and connectivity problems
    • Basic software and hardware troubleshooting
  • Follow documented procedures, knowledge base articles, and internal support workflows
  • Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system
  • Escalate complex technical issues to higher-level support, application teams, or IT leadership as needed
  • Provide professional, patient, and customer-focused support to users of varying technical skill levels
  • Maintain strict confidentiality and protect patient, employee, and organizational data in accordance with HIPAA and company policies
  • Support increased ticket and call volume during peak periods, system updates, and special projects
  • Assist with basic user account setup, access changes, and application support as needed

Required Qualifications

  • High school diploma or GED required
  • Active HIPAA compliance credential or training required
  • 1+ year of IT help desk, service desk, technical support, or related experience preferred
  • Basic understanding of Windows, email, user accounts, passwords, VPN, and common business applications
  • Strong verbal and written communication skills
  • Customer-first mindset with the ability to remain calm, professional, and helpful under pressure
  • Strong attention to detail and ability to accurately document support activity
  • Ability to handle confidential information with professionalism and discretion