ZipRecruiter

Log In

2

Remote Helpdesk Support Jobs in Utah (NOW HIRING)

Ail

Remote Client Support Advisor

Salt Lake City, UT · Remote

AO Globe Life is hiring individuals who want a remote role where they can build skills, help people ... Support clients through onboarding and follow-up communication * Maintain simple digital records ...

next page

Showing results 1-20

People also search for

All JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Utah

Remote Helpdesk Support information

See Utah salary details

$11

$21

$30

How much do remote helpdesk support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote helpdesk support in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk Support, and why are they important?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

What are some common challenges Remote Helpdesk Support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is a Remote Helpdesk Support specialist?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are the most commonly searched types of Helpdesk Support jobs in Utah? The most popular types of Helpdesk Support jobs in Utah are:
What are popular job titles related to Remote Helpdesk Support jobs in Utah? For Remote Helpdesk Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Utah look for? The top searched job categories for Remote Helpdesk Support jobs in Utah are:
What cities in Utah are hiring for Remote Helpdesk Support jobs? Cities in Utah with the most Remote Helpdesk Support job openings:
Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in Utah as of May 2026, with employment types broken down into 3% As Needed, 32% Full Time, and 65% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

Customer Support Specialist (Virtual)

Globe Life American Income Division

Saint George, UT • On-site, Remote

Full-time

Medical, Life

Posted 10 days ago

Job description

Empower Your Career - 100% Remote Opportunity
Ready to achieve professional success without sacrificing time with the people who matter most? Join our fully virtual, work-from-home team where flexibility, growth, and income potential come together.
We're seeking motivated individuals who enjoy helping others, thrive in a remote environment, and take pride in delivering exceptional client experiences. In this role, you'll connect with clients daily, provide clear guidance, and make a meaningful impact-all from the comfort of home.
What We're Looking For
  • Strong communication skills, including active listening and problem-solving
  • Adaptability and willingness to learn in a fast-paced environment
  • Ability to work independently while collaborating with a remote team
  • Positive attitude and professional mindset
  • Strong work ethic and drive to succeed
  • Customer service or client-facing experience is helpful, but not required
Key Responsibilities
  • Communicate with clients through phone and Zoom appointments
  • Provide professional customer support and guidance
  • Assist clients with questions, benefits information, and follow-up support
  • Build positive, long-term client relationships
  • Participate in ongoing training and professional development
  • Collaborate with team members in a fully remote environment
What You'll Receive
  • Flexible schedule with weekly pay
  • 100% remote work - no commuting required
  • Weekly training led by experienced industry leaders
  • Comprehensive life insurance coverage
  • Health insurance reimbursement program
  • Access to industry-leading tools and technology
  • Advancement and leadership growth opportunities
  • Positive, supportive, and team-oriented culture
Why Join AO?
  • Fully remote flexibility designed around work-life balance
  • Ongoing mentorship and leadership development
  • Stable company with strong growth and advancement opportunities
  • Meaningful work helping support and protect working families
How to Apply
Please submit your updated resume and compensation expectations for review.
All interviews are conducted through Zoom video conferencing for convenience and flexibility.
👉 Apply today and start building a career that offers flexibility, growth, and real opportunity.

Apply