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Helpdesk Support Jobs (NOW HIRING)

Apexon

Helpdesk Support

New Castle, DE

$19.50 - $26.25/hr

Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...

US Tech Solutions

Helpdesk Support

Columbus, OH · On-site

$19.25 - $26/hr

Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Additional Information Kushal kumar IT Recruiter US ...

STI

Helpdesk Support

Chesterfield, VA · On-site

$19 - $25.75/hr

Helpdesk Support Location: Chesterfield, VA Duration: Long Term Onsite work Direct Client Description: The Help Desk Analyst 4 is responsible for assisting and providing technical support for ...

Vibotek LLC

Helpdesk/ Support Engineer

Palo Alto, CA

The Help Desk/Support Engineer is responsible for the design, implementation, and ongoing management of the organizations device ecosystem. This role focuses on automating the lifecycle of hardware ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX · On-site

$16.25 - $18/hr

You'll support the team by: · Responding to support tickets · Assisting users via email, chat ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

YRCI

Helpdesk Support Representative

New Orleans, LA · On-site

$16.75 - $21.50/hr

Answer Insurance Help Desk caller in inquiries. Execute batch data entry of multiple employee forms into the applicable client system. Record 100% of calls into the incident management system. Assist ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

TEKsystems

Tier 1 Helpdesk Support

Coppell, TX · Hybrid

$16.25 - $18/hr

We are looking for candidates that have completed the A+ certification or the Google IT Support ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

K2 Staffing

Helpdesk Support Level II

Brentwood, TN

$19 - $25.50/hr

Summary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician . An IT Technicians role is to ...

JVS Boston

IT Helpdesk Support Specialist

Boston, MA

JVS-Boston is seeking a reliable, customer-focused, and technically proficient IT Helpdesk & Support Specialist to provide day-to-day IT support in a Windows-based environment. This mid-level role ...

EWF

Helpdesk

Artesia, NM

$18.89/hr

We are seeking three reliable and customer-focused Helpdesk / Front Desk Support staff to assist with daily operations in Artesia, NM. This role involves checking individuals in, managing and ...

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Helpdesk Support information

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$12

$23

$33

How much do helpdesk support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Helpdesk Support roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often involve sales, entrepreneurship, or technical fields like software development or IT consulting, which may require certifications or self-taught expertise. Most roles paying this salary level usually demand extensive experience, advanced skills, or entrepreneurial success.

What is the difference between Helpdesk Support vs Technical Support Specialist?

AspectHelpdesk SupportTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more specialized depending on technical area
Work EnvironmentHelpdesk desks, call centers, remote supportRemote or on-site technical environments, troubleshooting hardware/software
Employer & IndustryIT service providers, corporate IT departments, tech companiesIT firms, software companies, hardware vendors
Common Search & ComparisonHelpdesk Support vs Technical Support Specialist

Helpdesk Support and Technical Support Specialist roles often overlap, but Helpdesk Support typically handles initial user issues via phone or email, focusing on basic troubleshooting. Technical Support Specialists usually deal with more complex technical problems, requiring deeper technical knowledge. Both roles are essential in IT support, with Helpdesk Support serving as the first point of contact and Technical Support Specialists providing advanced assistance.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical or legal professionals, executive roles, or skilled trades such as pilots or certain contractors. These positions often require advanced certifications, extensive experience, or working in high-demand industries with premium rates. Such roles are usually project-based, freelance, or involve significant responsibility and expertise.

What does helpdesk support do?

Helpdesk support involves assisting users with technical issues related to hardware, software, and network problems. Support staff troubleshoot, resolve problems, and often use tools like ticketing systems and remote access software to provide timely assistance, typically working in an office or remote environment and requiring good communication skills.

Can I get a helpdesk job with no experience?

Helpdesk support roles often do not require extensive experience and may accept candidates with basic technical knowledge, good communication skills, and a willingness to learn. Entry-level positions may focus on customer service and troubleshooting common issues, and certifications like CompTIA A+ can improve chances of hiring. Practical experience or familiarity with ticketing systems and remote support tools can also be beneficial.

What are some common challenges faced by Helpdesk Support professionals, and how can they effectively address them?

Helpdesk Support professionals often encounter challenges such as managing high volumes of support tickets, handling frustrated users, and troubleshooting a wide range of technical issues under time constraints. To effectively address these challenges, it is important to prioritize tasks, maintain clear and empathetic communication, and continuously update technical knowledge. Utilizing ticketing systems, collaborating with team members, and following established protocols can also help streamline workflows and ensure timely resolutions.

What are Helpdesk Support professionals?

Helpdesk Support professionals are IT experts who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, diagnose problems, and guide users through solutions or escalate issues to specialized technicians if necessary. Their primary goal is to ensure that end-users can work efficiently by resolving technical problems quickly and effectively. Helpdesk Support staff also document issues and solutions to improve future support and may assist with onboarding new users or maintaining IT documentation.

What are the key skills and qualifications needed to thrive as a Helpdesk Support professional, and why are they important?

To thrive as a Helpdesk Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving user issues efficiently. Excellent communication, patience, and problem-solving skills help deliver clear guidance and build user trust. These skills ensure timely issue resolution, minimize downtime, and maintain a positive user experience within an organization.
More about Helpdesk Support jobs
What cities are hiring for Helpdesk Support jobs? Cities with the most Helpdesk Support job openings:
What are the most commonly searched types of Helpdesk Support jobs? The most popular types of Helpdesk Support jobs are:
Who are the top companies hiring for Helpdesk Support jobs? The top employers for Helpdesk Support jobs are:
What states have the most Helpdesk Support jobs? States with the most job openings for Helpdesk Support jobs include:
Helpdesk Support jobs near you
Infographic showing various Helpdesk Support job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 1% Temporary, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Helpdesk Support

Helpdesk Support

Apexon

New Castle, DE

$19.50 - $26.25/hr

Full-time

Posted 17 days ago

Job description

Company Description

Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.

We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital.

Job Description

Role Title: IT Help Desk 

Position: 1

Location: New Castle, DE.

Required Skills:

  1. Problem-solving skills.
  2. Analytical skills.
  3. Customer service experience.
  4. Patience.
  5. Excellent communication skills, written and verbal.

Responsibilities:

  • Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.
  • They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.
  • Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved
Additional Information

All your information will be kept confidential according to EEO guidelines.

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