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Part Time Helpdesk Support Jobs (NOW HIRING)

Mandarich Law Group, LLP

Helpdesk Support Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

... part-time roles count too!) * Strong communication skills--you're just as comfortable talking to people as you are working with machines * Curious, proactive, and eager to learn * Associate degree or ...

Salem Regional Medical Center

Help Desk Technician

Salem, OH · On-site

$16.75 - $22.50/hr

Position: Part Time Helpdesk Technician Department : Information Services Shift: Varies PURPOSE The ... They are also responsible for the installation, repair, and support of the hospital and related ...

ExpertCare

Part Time Support Staff

Fraser, MI · On-site

Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to ... You will be working in our clients homes while supporting, encouraging and helping with skill ...

ExpertCare

Part Time Support Staff

Wayne, MI · On-site

Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to ... You will be working in our clients homes while supporting, encouraging and helping with skill ...

The Pennsylvania State University

$22.25 - $30.25/hr

... Campuses is looking for part-time help to assist with the PSUAC Championship events for the ... We embrace individual uniqueness, as well as a culture of belonging that supports equity ...

The Pennsylvania State University

$21.25 - $29/hr

Computing Help Desk * Configuration, installation, programming, and support of network equipment ... Hours will vary. This is a paid part-time position, located at ARL's Main Lab Building on the ...

Tulsa Tech

Part-Time IT Helpdesk Technician

Tulsa, OK · On-site

$18/hr

Position Type: Part-time Support Date Posted: 7/14/2026 Location: Client Service Center Status ... Answer the user's helpdesk phone, voicemail and e-mail; investigating issues and problems ...

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Part Time Helpdesk Support information

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How much do part time helpdesk support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for part time helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What is part time helpdesk support?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a part time helpdesk support?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What cities are hiring for Part Time Helpdesk Support jobs?

Cities with the most Part Time Helpdesk Support job openings:

What are the most commonly searched types of Helpdesk Support jobs?

The most popular types of Helpdesk Support jobs are:

What states have the most Part Time Helpdesk Support jobs?

States with the most job openings for Part Time Helpdesk Support jobs include:

Part Time Helpdesk Support jobs near you

Helpdesk Support Specialist

BITHGROUP Technologies

Baltimore, MD • On-site

Part-time

Re-posted 5 days ago

Job description

Company Summary: We are a well established, and growing technology firm that provides cutting-edge services to businesses across the country. We are committed to delivering top-quality customer service and innovative solutions to our clients. We are currently hiring a Helpdesk Support Specialist to join our team and provide outstanding helpdesk support to our clients.

Position Summary: The Helpdesk Support Specialist will be responsible for providing first-level technical support to clients via deskside, phone, email, or chat. This person will help troubleshoot technical issues, provide guidance on problem resolution, and escalate issues when necessary. The ideal candidate is a friendly and patient problem-solver with excellent communication skills, strong technical knowledge, and a passion for helping others.

NOTE: This is a hybrid/local position. 100% Remote Candidates Will Not Be Accepted

Key Responsibilities:

  • Provide technical support to clients by answering phone calls, emails, or chats in a timely and friendly manner
  • Provides telephone and to users in the areas of directories, standard Windows desktop applications, and application
  • Identify and troubleshoot technical issues
  • Provide guidance on problem resolution
  • Escalate issues to senior team members when necessary
  • Log all support requests in our ticketing system
  • Maintain knowledge base of common issues and resolutions
  • Provide excellent customer service by building rapport with clients and ensuring their needs are met
  • Work collaboratively with other team members to ensure client satisfaction
  • Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.

Qualifications:

  • Bachelors Degree or higher in a technical field 7+ years of experience in helpdesk support or a related role
  • Strong technical knowledge of computer software and hardware
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Friendly and patient demeanor with a passion for helping others
  • Ability to work independently and as part of a team
  • Familiarity with ticketing systems and knowledge bases is a plus

Specialized Experience: At least five (5) years comprehensive knowledge of PC operating systems, e.g., DOS, Windows, as well as work on a help desk. Demonstrated ability to effectively communicate orally and in writing and to have a positive customer service attitude.

NOTE: This is a part time, hourly position. If you are a dedicated, customer-focused professional with a passion for technology, we encourage you to apply for our Helpdesk Support Specialist role today!

Company Description

Conventional IT management and services are evolving every day. As technology evolves, organizations are forced to become more nimble to maintain a competitive edge. We are poised and positioned to support rapid changes and growth to your organization’s enterprise services. IT Service Management is a pivotal part of ensuring your organization emerges better positioned for success.

We deliver consistent innovative and standardized IT Service Management using ITIL best practices. Our expertise in IT Service Management helps create a flexible and expandable environment with a combination of automation and virtualization. This Service Management Process helps our customers produce consistent, measurable, and sustained improvements. The benefits our clients realize include reduction of operation costs, greater returns on technology investments, broader capacity to serve, and maximized profits.

What makes BITHGROUP Technologies so easy to work with is we’re not tied to any vendor’s technology or story. We’re here to understand your situation and cater a solution using whatever products are the most appropriate – third party or custom built. We specialize in integrating products together to suit your specific needs, and we’ll be there for support after you’re up and running.