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Part Time Helpdesk Support Jobs (NOW HIRING)

Team Velocity

Helpdesk Support Specialist

Herndon, VA · On-site

$16/hr

As a Helpdesk Support Specialist you will provide user guidance and first-level support by ... This is a PART-TIME, onsite, hourly position (approximately 30 hours/week, M-F), located in our ...

Salem Regional Medical Center

Help Desk Technician

Salem, OH · On-site

$16.75 - $22.50/hr

Position: Part Time Helpdesk Technician Department : Information Services Shift: Varies PURPOSE The ... They are also responsible for the installation, repair, and support of the hospital and related ...

Salem Regional Medical Center

Help Desk Technician

Salem, OH · On-site

$16.75 - $22.50/hr

Position: Part Time Helpdesk Technician Department : Information Services Shift: Varies, 8 hr shift ... They are also responsible for the installation, repair, and support of the hospital and related ...

ExpertCare

Part Time Support Staff

Troy, MI · On-site

Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to ... You will be working in our clients homes while supporting, encouraging and helping with skill ...

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Koniag, Inc.

Part-Time Help Desk Technician

Arlington, VA · On-site

$28 - $32/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk ... Knowledge of automated system customer support methods and techniques to include troubleshooting ...

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Part Time Helpdesk Support information

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How much do part time helpdesk support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for part time helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What are part time helpdesk support jobs?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Part Time Helpdesk Support, and why are they important?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What cities are hiring for Part Time Helpdesk Support jobs? Cities with the most Part Time Helpdesk Support job openings:
What are the most commonly searched types of Helpdesk Support jobs? The most popular types of Helpdesk Support jobs are:
What states have the most Part Time Helpdesk Support jobs? States with the most job openings for Part Time Helpdesk Support jobs include:
Part Time Helpdesk Support jobs near you
Part-Time Helpdesk Technician (Entry-Level)

Part-Time Helpdesk Technician (Entry-Level)

George Walton Academy

Monroe, GA

$18.50 - $25/hr

Part-time

Posted 15 days ago

Job description

Part-Time Helpdesk Technician (Entry-Level)

School Name: George Walton Academy

Location: Monroe, GA

Position Type: Part-Time (approx. 20 hours/week 8am-1pm)

Position Overview

George Walton Academy is seeking a patient, service-oriented Part-Time Helpdesk Technician to join our technology team. This entry-level role is ideal for students pursuing an IT degree or career changers looking for hands-on experience. You will serve as the first point of contact for technical support, ensuring our faculty, staff, and students have the reliable technology they need to succeed.

Key Responsibilities

  • First-Line Support: Triage, log, and resolve incoming helpdesk tickets, phone calls, and walk-in requests regarding hardware, software, and connectivity issues.

  • Device Management: Assist in configuring, deploying, and troubleshooting end-user devices (Apple iPads/MacBooks, Windows laptops, and Chromebooks).

  • Classroom Tech Maintenance: Verify and maintain functionality of classroom AV equipment, including interactive displays, projectors, and document cameras.

  • Account Provisioning: Help manage basic user accounts, password resets, and access permissions within Google Workspace and Microsoft 365.

  • Documentation: Create and update simple, user-friendly internal knowledge base articles for common technical fixes.

Qualifications & Skills

  • Technical Aptitude: Familiarity with macOS, Windows, iOS, and basic networking concepts (Wi-Fi troubleshooting, IP printing).

  • Communication: Exceptional verbal and written communication skills; ability to explain technical concepts to non-technical users (including young students and educators).

  • Problem-Solving: A resourceful, methodical approach to troubleshooting unfamiliar technical issues.

  • Background Check: Must successfully pass a comprehensive criminal background check and fingerprinting (required for working in a school environment)

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