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Part Time Helpdesk Support Jobs (NOW HIRING)

The Pennsylvania State University

$21.25 - $29/hr

Computing Help Desk * Configuration, installation, programming, and support of network equipment ... Hours will vary. This is a paid part-time position, located at ARL's Main Lab Building on the ...

Etech7

IT Support/Technician Intern

Manhattan, NY · On-site

$16.50 - $22/hr

Endpoint hardware and helpdesk support. * Patch management systems. * Endpoint imaging systems ... Seeking Interns in the NYC area with a GPA of at least 3.3 that can work part-time during the ...

Troy University

Helpdesk Operator

Troy, AL · On-site

... Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Helpdesk Operator position in ... support when applicable; assisting callers in creating helpdesk accounts, submitting tickets and ...

Bost Inc

Direct Support Professional

Fort Smith, AR · On-site

$14/hr

Bost is excited to announce that we are seeking part time DSPs to work directly with individuals and their families to help support and maximize the individual's quality of life by providing in home ...

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Part Time Helpdesk Support information

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How much do part time helpdesk support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for part time helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is part time helpdesk support?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a part time helpdesk support?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by part time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What cities are hiring for Part Time Helpdesk Support jobs?

Cities with the most Part Time Helpdesk Support job openings:

What are the most commonly searched types of Helpdesk Support jobs?

The most popular types of Helpdesk Support jobs are:

What states have the most Part Time Helpdesk Support jobs?

States with the most job openings for Part Time Helpdesk Support jobs include:

Part Time Helpdesk Support jobs near you

IT Helpdesk, Tier 1 Support

Pine Haven Christian Home

Sheboygan Falls, WI • On-site

$19 - $25/hr

Part-time

Posted 12 days ago

Job description

Job Type
Part-time
Description
Are you someone who enjoys technology, solving problems, and helping others? Pine Haven Christian Communities is seeking a part-time IT Helpdesk Tier 1 Support team member to assist our IT Specialist in supporting and maintaining the technology systems that keep our organization running smoothly.
This is a first-shift, flexible position (20 hours per week) with the opportunity to provide hands-on technical support to employees and residents across our campuses. We are especially interested in someone with experience and skill using WordPress Elementor.
Requirements
Some of your responsibilities will include:
  • Providing first-level technical support to employees and residents through helpdesk requests, phone, email, and walk-in inquiries.
  • Troubleshooting technology issues involving WiFi, Ethernet, Windows 11, iPads, Android tablets, printers, and other equipment.
  • Assisting with password resets, account access, system clean-up, and website updates using WordPress Elementor.
  • Researching technical issues and helping identify solutions.
  • Assisting with IT projects, technology rollouts, equipment maintenance, inventory, documentation, and basic low-voltage wiring.
  • Identifying opportunities to improve processes and use technology more efficiently.
Requirements and Qualifications
  • Experience and demonstrated skill using WordPress Elementor strongly preferred.
  • Knowledge of WiFi, Ethernet, Windows 11, iPads, and Android tablets.
  • Minimum of one year of relevant IT or technical support experience preferred.
  • IT certifications are preferred but not required.
  • A willingness to learn and grow through hands-on experience with users, software, and hardware.
  • Ability to support all Pine Haven campuses with reliable personal transportation. Mileage reimbursement is available.
  • Availability for occasional after-hours support, as needed.
  • Strong problem-solving, communication, organizational, and time-management skills.

If you are looking for a flexible, part-time opportunity to use your technology skills while making a difference in the lives of others, we would love to have you join the Pine Haven Christian Communities team!
Salary Description
$19.00-$25.00 based on experience

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