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Part Time Helpdesk Support Jobs in Washington, DC

Node.Digital

IT Helpdesk Support

Herndon, VA · On-site

IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...

Koniag, Inc.

Part-Time Help Desk Technician

Arlington, VA · On-site

$28 - $32/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk ... Knowledge of automated system customer support methods and techniques to include troubleshooting ...

The Gardner School

Part Time Support Teacher

Manassas, VA · On-site

$16.35 - $20.20/hr

Join our team as a Part Time Support Teacher at The Gardner School of Manassas! We have an exciting ... Help maintain classroom cleanliness, organization, and routine. * Communicate respectfully and ...

System One

Be Seen First

Part Time Receptionist

Reston, VA · On-site

$18/hr

As one of our receptionists, you'll serve as the first point of contact for visitors, support day ... helping others, takes pride in keeping an office organized, and knows how to make a great first ...

CVS Health

District Support Pharmacist Part Time

Crofton, MD · On-site

$59 - $70.75/hr

We help people navigate the health care system - and their personal health care - by improving ... This parttime position is eligible for a range of benefits and programs that support the physical ...

CVS Health

District Support Pharmacist Part Time

Reston, VA · On-site

$60.50 - $72.75/hr

We help people navigate the health care system - and their personal health care - by improving ... This parttime position is eligible for a range of benefits and programs that support the physical ...

TSTC

Part-Time IT Support Assistant

Arlington, VA

$18 - $30/hr

This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

TSTC

Part-Time IT Support Assistant

Arlington, VA

$18 - $30/hr

This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

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All JobsHelpdesk Support JobsPart Time Helpdesk Support JobsPart Time Helpdesk Support Jobs in Washington, DC

Part Time Helpdesk Support information

See Washington, DC salary details

$14

$26

$38

How much do part time helpdesk support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for part time helpdesk support in Washington, DC is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What is part time helpdesk support?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a part time helpdesk support?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What are the most commonly searched types of Helpdesk Support jobs in Washington, DC? The most popular types of Helpdesk Support jobs in Washington, DC are:
Part Time Helpdesk Support jobs near you
Infographic showing various Part Time Helpdesk Support job openings in Washington, DC as of July 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $54,539 per year, or $26.2 per hour.

IT Helpdesk Support

Node.Digital

Herndon, VA • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

IT Helpdesk Support

Location: Hybrid (Herndon, VA)
Employment Type: Part-Time / Contract

About Us

We are a technology consulting and engineering firm specializing in Intelligent Automation, Generative AI, and Cloud Modernization. Our team delivers innovative solutions for commercial and government clients through a combination of strategic thinking, technical excellence, and hands-on execution.

Position Overview

We are seeking an experienced IT Helpdesk Support to oversee and enhance our internal technology environment. This role is responsible for ensuring employees remain productive, secure, and connected across a predominantly macOS ecosystem. The ideal candidate is highly self-directed, technically versatile, and experienced in managing IT operations within a fast-paced, growing organization.

Key Responsibilities

● Lead internal IT initiatives, including infrastructure upgrades, system implementations, and process improvements.

● Manage employee onboarding and offboarding, including device provisioning, account administration, and access management.

● Serve as the primary administrator for Google Workspace, overseeing users, security policies, integrations, and compliance controls.

● Provide advanced support for macOS environments and maintain operational support for Windows systems.

● Administer endpoint security, antivirus solutions, and MDM platforms such as Jamf, Kandji, or Intune.

● Configure and support networking infrastructure, including Wi-Fi, VPNs, firewalls, routers, and switches.

● Develop and maintain IT documentation, standards, and operational procedures.

● Partner with teams across the organization to deliver reliable, secure, and scalable technology solutions.

Requirements

Qualifications

● 5+ years of experience in IT Operations, Systems Administration, or Internal IT leadership.

● Advanced expertise managing and supporting macOS environments.

● Strong Google Workspace administration experience.

● Hands-on experience with MDM platforms and endpoint security solutions.

● Solid networking and troubleshooting skills.

● Ability to work independently, manage priorities, and drive projects with minimal oversight.

● Excellent communication and stakeholder management skills.

Preferred Qualifications

● Experience supporting consulting, technology, or professional services organizations.

● Familiarity with automation, scripting, and cloud platforms (AWS, Azure, or Google Cloud).

● Knowledge of security and compliance frameworks such as NIST, SOC 2, CMMC, or FedRAMP.

● Relevant industry certifications.

Benefits

We are proud to offer competitive compensation and benefits packages to include

  • Medical
  • Dental
  • Vision
  • Basic Life
  • Health Saving Account
  • 401K matching
  • Three weeks of PTO/Sick
  • 11 Paid Holidays
  • Pre-Approved Online Training