ZipRecruiter

Log In

2

Part Time Helpdesk Support Jobs in Washington, DC

TSTC

Part-Time IT Support Assistant

Arlington, VA

$18 - $30/hr

This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

TSTC

Part-Time IT Support Assistant

Arlington, VA

$18 - $30/hr

This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk Support JobsPart Time Helpdesk Support JobsPart Time Helpdesk Support Jobs in Washington, DC

Part Time Helpdesk Support information

See Washington, DC salary details

$14

$26

$38

How much do part time helpdesk support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time helpdesk support in Washington, DC is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What is part time helpdesk support?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a part time helpdesk support?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What are the most commonly searched types of Helpdesk Support jobs in Washington, DC? The most popular types of Helpdesk Support jobs in Washington, DC are:
Part Time Helpdesk Support jobs near you
Infographic showing various Part Time Helpdesk Support job openings in Washington, DC as of August 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $54,539 per year, or $26.2 per hour.

Personal Support Specialist, (1459) Part Time

Catholic Charities of the Archdiocese of Washington

Temple Hills, MD • On-site

$18.23/hr

Part-time

Re-posted 5 days ago

Job description

Description

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.


JOB SUMMARY: The Personal Support Specialist is responsible for ensuring that adults with disabilities are provided with opportunities to be a meaningfully, engaging and centered in community.  


ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Creates experiences that promote individual's interests, choices, and personal growth by: 
  1. Assisting individuals in discovering and pursuing new interests. 
  2. Helping individuals have control over their daily lives. 
  3. Assisting individuals in planning their daily/weekly schedules (i.e. - work schedules, activities, medical/dental appointments, vacations, etc.) and carrying out activities. 
  4. Informing the team of schedule changes (i.e. - calling in sick to work/day program, visits home with family, etc.). 
  5. Assisting individuals with planning and preparing for team meetings and sharing preferences and interests. 
  6. Ensuring that individuals are on time for scheduled activities (i.e. - classes, workshops, appointments, etc.). 
  7. Teaching skills for increased independence (i.e. - self-help, personal hygiene, social skills, etc.). 
  8. Encouraging and supporting individual's pursuit for self-advocacy (i.e., learning skills; identifying self-advocacy activities and providing necessary assistance to attend and participate). 
  9. Assuring that individuals are properly dressed and groomed, providing maximum opportunity for individual choice. 
  10. Facilitating the development of meaningful relationships. 
  11. Assisting individuals in broadening their awareness and use of community resources (i.e. - transportation, businesses, libraries, social services, etc.). 
  12. Developing and implementing, in coordination with the team, the Individual's Plan to achieve the vision and personal outcomes identified by the individual. 
  13. Fostering individual's rights, self-determination, and independence. 
  14. Participating in community education to promote the rights of persons with disabilities. 
  15. Assisting the individuals in living a healthy lifestyle. Follow diet when indicated in doctor's orders. 
  16. Assessing and communicating changes in an individual's health status. 
  17. Attending medical appointments, when necessary. 
  18. Follow doctor's orders as indicated under the direction of a licensed health care professional (i.e. - PT exercises, health care treatments, etc.). 
  19. Communicating to healthcare providers the healthcare needs of individuals (i.e. - medical issues, how to work best with or communicate with the individual, etc.). 
  20. Encouraging exercise in general or as outlined in the Individual Plan or doctor's orders. 
  • Transports individuals from their homes to various activities within the community and back safely. 
  • Performs all other job-related duties as assigned. 
  • Pass MTTP tests.
  • Recertify as Certified Medication Technician (CMT) with Maryland Board of Nursing.

Requirements

EDUCATION and EXPERIENCE:

  • High school diploma or equivalent. Verification of foreign equivalency required. 
  • One (1) year of experience supporting persons with disabilities and/or behaviorally challenged.  
  • Experience in behavior management, crisis intervention, and hands off problem-solving are a plus.   
  • Certified Nursing Assistant plus.

SKILLS and COMPETENCIES:

  • Proficient with Microsoft Office and Outlook 365.  
  • Must possess a full, valid local, driver's license and the ability to maintain a good driving record. Must be able to use personal vehicle to transport clients and maintain insurance requirements. 

 Work Schedule: Part Time. Friday, 6:00 PM - 8:30 PM; Saturday, 8:00 AM - 2:30 PM; Sunday, 9:00 AM - 3:30 PM

Apply