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Part Time Helpdesk Support Jobs (NOW HIRING)

The Pennsylvania State University is seeking to hire part-time help. The ideal candidate would work ... We embrace individual uniqueness, foster a culture of inclusion that supports both broad and ...

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Part Time Helpdesk Support information

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How much do part time helpdesk support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for part time helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What are part time helpdesk support jobs?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Part Time Helpdesk Support, and why are they important?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What cities are hiring for Part Time Helpdesk Support jobs? Cities with the most Part Time Helpdesk Support job openings:
What are the most commonly searched types of Helpdesk Support jobs? The most popular types of Helpdesk Support jobs are:
What states have the most Part Time Helpdesk Support jobs? States with the most job openings for Part Time Helpdesk Support jobs include:
Direct Support Professional - Part-time

$20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Overview

It takes a truly special person to be a great Direct Support Professional: you must be passionate about helping others, dedicated to protecting a person's rights, and-most of all-willing to offer true, genuine friendship, through good times, bad times, laughter, and shared experiences. Far too many developmentally disabled individuals are held back by the lack of a solid support system, and as a DSP, you can change that. DSPs should be strong, compassionate individuals dedicated to creating a better world for others, through both full-time and part-time positions available in our programs.

The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities.

Our industry-leading benefits include:

  • 401(k)
  • Dental Insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance
Responsibilities

As a Direct Support Professional, no two days are alike. But each day is sure to include the following:

  • Help the people we support to have meaningful lives, listen to their dreams, and help them learn skills to live the lives they choose.
  • Encourage each individual to tell us what is important to them and important for them. Involve them in activities that match their interests, goals and dreams for the future.
  • Assist individuals we support learn how to develop and maintain positive relationships with people in their community.
  • Respect the rights of the people we support and teach them to advocate for themselves.
  • Use our person-centered philosophy throughout the day. Use each moment as a teachable moment.
  • Get to know the individual by listening and observing what is important to him or her.
  • Show a positive attitude toward work and others.
  • Protect the health of the people you support. This may include giving medication, following doctor's orders, going to medical appointments, and/or seeking emergency medical care when necessary.
  • Keeping the people, you support safe at all times by providing the level of supervision described in the person's service plan.
Qualifications
  • High school diploma or GED equivalent required
  • Valid driver's license preferred, depending on program needs
  • Some experience in healthcare or human services is a plus

The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today!

#IND-CFS

Pay RangeUSD $20.00 - USD $20.00 /Hr.Employment Type: PART_TIME