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Part Time It Helpdesk Jobs in Utah (NOW HIRING)

UHS

Mental Health Tech (Part-Time)

Orem, UT · On-site

$14.75 - $20/hr

Responsibilities MENTAL HEALTH TECH (CARE SPECIALIST) Join us in helping others rediscover their ... information, national origin, disability status, protected veteran status or any other ...

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All JobsIt Helpdesk JobsPart Time It Helpdesk JobsPart Time It Helpdesk Jobs in Utah

Part Time It Helpdesk information

What is a part time IT helpdesk?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a part time IT helpdesk professional?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part time IT helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

Is part time IT helpdesk a good entry-level IT job?

Part-time IT helpdesk roles are common entry-level positions that provide foundational experience in troubleshooting, customer service, and technical support. They often require basic knowledge of operating systems, networking, and helpdesk tools, making them suitable for those starting a career in IT.

What are the most commonly searched types of It Helpdesk jobs in Utah?

The most popular types of It Helpdesk jobs in Utah are:

What cities in Utah are hiring for Part Time It Helpdesk jobs?

Cities in Utah with the most Part Time It Helpdesk job openings:

Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Utah as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Senior Business Analyst

Utah Division of Human Resource Management

Salt Lake City, UT • On-site

$20.28 - $36.85/hr

Full-time, Part-time

Re-posted 17 days ago

Job description

Senior Business Analyst
FT / PT Status - Full-Time
Salary - $20.28 - $51.82 Hourly Wage
Remote Work / In-Office - HybridRecruiter - Coral Ortega caortega@utah.gov 801-538-4624
Application Deadline - 9/13/2026*
*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.
The Department ofEnvironmental Quality (DEQ) has an opening for a Senior Business Analyst tojoin an amazing team with incredible meaningful work and work/lifebalance. DEQ is seeking a driven SeniorBusiness Analyst to play a critical role as the primary translator and liaison between Department ofEnvironmental Quality (DEQ) program stakeholders and IT technical deliveryteams, converting complex regulatory and business needs into actionable systemspecifications. This position will be at the intersection of environmental strategy and technical execution to help turn DEQ strategic priorities into operational reality.
The IT Business Analystbridges the gap between DEQ business owners (program managers, division leads)and IT software teams. This role is responsible for reviewing,analyzing, and defining detailed business requirements, translating them intotechnical user stories, system workflows, and functional specifications, andensuring that delivered technical solutions align with DEQ regulatory mandatesand operational goals.
This position may be filled at any of the advertised levels listed below. Salary depends on the job level offered within the series.
Key Responsibilities
Requirements Gathering & Business Translation
  • Facilitate discovery sessions with DEQ program owners to understand business goals, regulatory requirements, and operational pain points.
  • Translate high-level regulatory mandates and business requests into technical requirements, user stories, acceptance criteria, and technical logic.
  • Maintain a clear requirement document from initial DEQ business request to final IT release.

Process Engineering & Visual Modeling
  • Map "As-Is" and "To-Be" business processes using standard notation to identify automation opportunities and workflow bottlenecks.
  • Create visual system guides that may include data flow diagrams, relationship concepts, and swimlane diagrams to align business and IT understanding.

Technical & Development Collaboration
  • Partner closely with the Department of Technology Services that may include solution architects, database administrators, and application teams to ensure technical design satisfies business intent.
  • Participate in planning activities such as the SAFe methodology that may include backlog coordination, sprint planning, and technical design reviews.
  • Clarify business logic, system design, and data rules for developers throughout the software development lifecycle.

User Acceptance Testing (UAT) & Quality Assurance
  • Define acceptance criteria and test scenarios based on business requirements.
  • Coordinate User Acceptance Testing (UAT) with DEQ program leads, helping stakeholders validate that technical builds meet operational standards.
  • Analyze, triage, and prioritize reportsbetween end-users and development teams.

The ideal candidate will have IT and business analysis experience with knowledge of DEQ or regulatory processes. The candidate will be an excellent communicator, detail oriented, extremely organized, and have strong skills in systems-level thinking.
Qualifications
Minimum Qualifications:
  • Demonstrated experience with business analyst type experience, preferably within software development or IT environments.
  • Proven history of serving as a core contributor on a successful system, software, or process implementation teams.
  • Practical working experience within Information Technology (IT) and a strong understanding of software delivery processes.
  • Ability to evaluate how individual components, processes, and software impact broader agency-wide systems and business operations.
  • Demonstrated ability to be part of cross-functional teams, coordinate diverse stakeholder interests, and drive alignment toward common technical goals.
  • Outstanding written and verbal communication skills, paired with exceptional organizational habits and strict attention to detail.

Preferred Qualifications:
  • Bachelor's degree or higher.
  • Experience with Agile/Scrum SAFe methodology, or an equivalent experience.
  • 5+ years of professional experience operating within Information Technology, environmental quality, or related public-sector/regulatory domains.
  • Direct experience with environmental processes/systems, regulatory compliance systems, or associated state/federal workflows.
  • Current DEQ employees.

Additional Requirements:
Applicants are required to submit a cover letter with their resume.
Job Series
The selected candidate for this position may be hired as a Business Analyst with a salary range of $20.28 - $36.85 per hour or as a Senior Business Analyst with a salary range of $25.22 - $51.82 per hour.
About the Role
Location -
195 North 1950 West
Salt Lake City, Utah, 84116
United States
Background Check Required - You must successfully pass a criminal history check.
Drug Test Required - No
Schedule Code - B - Competitive Career Service
Benefits Eligible - Yes
Why You Should Join Our TeamIn Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:
  • Job Stability: Enjoy the security and reliability of employment within a well-established organization.
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The AgencyFor more information about the Department of Environmental Quality, click here.
EEO StatementThe State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.

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