Summary Our recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore / Remote IT Helpdesk Support Level III Technicians for Managed ...
Quick apply
Summary Our recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore / Remote IT Helpdesk Support Level III Technicians for Managed ...
IT Support Technician
Salt Lake City, UT · On-site
$68K - $127K/yr
This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic ...
IT Support Technician
Salt Lake City, UT · On-site
$68K - $127K/yr
This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic ...
IT Support Technician
Salt Lake City, UT · On-site
$68K - $127K/yr
This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic ...
IT Support Technician
Salt Lake City, UT · On-site
$68K - $127K/yr
This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic ...
IT Support Specialist Level 2
Orem, UT · On-site
... 1 cannot, providing hands-on client support, and serving as a bridge between the Service Desk ... IT Support Specialist II can independently handle: · Active Directory administration and ...
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IT Support Specialist Level 2
Orem, UT · On-site
... 1 cannot, providing hands-on client support, and serving as a bridge between the Service Desk ... IT Support Specialist II can independently handle: · Active Directory administration and ...
IT Support Specialist Level 2
Orem, UT · On-site
... 1 cannot, providing hands-on client support, and serving as a bridge between the Service Desk ... IT Support Specialist II can independently handle: · Active Directory administration and ...
Quick apply
IT Support Specialist Level 2
Orem, UT · On-site
... 1 cannot, providing hands-on client support, and serving as a bridge between the Service Desk ... IT Support Specialist II can independently handle: · Active Directory administration and ...
IT Support Technician
Logan, UT · On-site
$19.50 - $24/hr
We are looking for an IT Support Technician to provide dependable front-line technical assistance ... Troubleshoot routine Level 1 problems involving desktops, laptops, standard business applications ...
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IT Support Technician
Logan, UT · On-site
$19.50 - $24/hr
We are looking for an IT Support Technician to provide dependable front-line technical assistance ... Troubleshoot routine Level 1 problems involving desktops, laptops, standard business applications ...
IT Support Tech
Sandy, UT · On-site
$60K - $65K/yr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...
IT Support Tech
Sandy, UT · On-site
$60K - $65K/yr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...
IT Support
South Jordan, UT · On-site
$20.50 - $28.25/hr
Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months The Service Desk Agent ... While providing the highest level of customer service, the Service Desk Agent answers incoming ...
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IT Support
South Jordan, UT · On-site
$20.50 - $28.25/hr
Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months The Service Desk Agent ... While providing the highest level of customer service, the Service Desk Agent answers incoming ...
IT Support Technician
Provo, UT · On-site
$22 - $24/hr
IT Support Technician COMPENSATION & BENEFITS Expected Pay Range: $22.00 - $24.00 / hour (Pay rate ... Meet established service level agreement (SLA) response and resolution targets. * Escalate complex ...
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IT Support Technician
Provo, UT · On-site
$22 - $24/hr
IT Support Technician COMPENSATION & BENEFITS Expected Pay Range: $22.00 - $24.00 / hour (Pay rate ... Meet established service level agreement (SLA) response and resolution targets. * Escalate complex ...
IT Support
South Jordan, UT · On-site
$24 - $26/hr
Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
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IT Support
South Jordan, UT · On-site
$24 - $26/hr
Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
IT Support
South Jordan, UT · On-site
$20.50 - $28.25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
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IT Support
South Jordan, UT · On-site
$20.50 - $28.25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
Provide on-going support to computer users, both on-site and off-site, and respond to software ... Escalate problem (when required) to the appropriately level Record, track and document the service ...
Provide on-going support to computer users, both on-site and off-site, and respond to software ... Escalate problem (when required) to the appropriately level Record, track and document the service ...
IT Support
Clearfield, UT · On-site
Provide on-going support to computer users, both on-site and off-site, and respond to software ... Escalate problem (when required) to the appropriately level Record, track and document the service ...
IT Support
Clearfield, UT · On-site
Provide on-going support to computer users, both on-site and off-site, and respond to software ... Escalate problem (when required) to the appropriately level Record, track and document the service ...
IT Support Technician
Bountiful, UT · On-site
Every new hire is an opportunity for us to level up as a company, and we look for individuals who ... At least 1 year of previous experience in an IT support role is required * COMPTIA A+, Network+, or ...
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IT Support Technician
Bountiful, UT · On-site
Every new hire is an opportunity for us to level up as a company, and we look for individuals who ... At least 1 year of previous experience in an IT support role is required * COMPTIA A+, Network+, or ...
IT Support Specialist
Provo, UT · On-site
Our IT Operations & Security team keeps the technology behind that global business secure, reliable ... Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and ...
New
IT Support Specialist
Provo, UT · On-site
Our IT Operations & Security team keeps the technology behind that global business secure, reliable ... Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and ...
New
Our IT Operations & Security team keeps the technology behind that global business secure, reliable ... Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and ...
New
Our IT Operations & Security team keeps the technology behind that global business secure, reliable ... Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and ...
New
IT Support Technician
Bountiful, UT · On-site
$22 - $25/hr
Every new hire is an opportunity for us to level up as a company, and we look for individuals who ... At least 1 year of previous experience in an IT support role is required * COMPTIA A+, Network+, or ...
IT Support Technician
Bountiful, UT · On-site
$22 - $25/hr
Every new hire is an opportunity for us to level up as a company, and we look for individuals who ... At least 1 year of previous experience in an IT support role is required * COMPTIA A+, Network+, or ...
Our IT Operations & Security team keeps the technology behind that global business secure, reliable ... Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and ...
New
Our IT Operations & Security team keeps the technology behind that global business secure, reliable ... Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and ...
New
IT Support Specialist
Draper, UT · On-site
We are actively recruiting an IT Support Specialist to join our growing team! Are you a tech-savvy ... If you're ready to take your career to the next level and be part of a growing, forward-thinking ...
IT Support Specialist
Draper, UT · On-site
We are actively recruiting an IT Support Specialist to join our growing team! Are you a tech-savvy ... If you're ready to take your career to the next level and be part of a growing, forward-thinking ...
IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...
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IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...
It Support Level 1 information
See Utah salary details
$12.91 - $14.80
3% of jobs
$14.80 - $16.69
7% of jobs
$16.69 - $18.58
12% of jobs
$18.93 is the 25th percentile. Wages below this are outliers.
$18.58 - $20.47
16% of jobs
The median wage is $21.75 / hr.
$20.47 - $22.36
18% of jobs
$22.36 - $24.25
14% of jobs
$25.15 is the 75th percentile. Wages above this are outliers.
$24.25 - $26.14
12% of jobs
$26.14 - $28.03
8% of jobs
$28.03 - $29.92
5% of jobs
$29.92 - $31.81
3% of jobs
$31.81 - $33.70
2% of jobs
$12
$22
$33
How much do it support level 1 jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for it support level 1 in Utah is $22.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.82 per hour, depending on experience, location, and employer.
What is an IT Support Level 1?
An IT Support Level 1 job involves providing basic technical assistance and troubleshooting for hardware, software, and network issues. Professionals in this role handle user support requests, resolve common technical problems, and escalate complex issues to higher-level support teams when necessary. They assist with system configurations, password resets, and basic diagnostics to ensure smooth IT operations. Strong communication, problem-solving skills, and knowledge of common IT systems are essential for success in this position.
What are the typical daily responsibilities of an IT Support Level 1?
An IT Support Level 1 technician is primarily responsible for responding to user inquiries, diagnosing and resolving basic hardware and software issues, and escalating more complex problems to higher-level support teams. Daily tasks often include logging and tracking support tickets, assisting with password resets, installing approved software, and maintaining documentation of issues and resolutions. You may also provide in-person or remote support depending on the company's setup and help train end-users on simple IT procedures. This role is an excellent entry point for building technical skills and gaining exposure to a wide range of IT issues in a collaborative team environment.
What are the key skills and qualifications needed to thrive in the IT Support Level 1 position?
To thrive as an IT Support Level 1, you need foundational knowledge of computer hardware, software, troubleshooting techniques, and typically a diploma or certification in IT or a related field. Familiarity with help desk ticketing systems, operating systems like Windows and Mac OS, and basic networking tools is valuable, and certifications such as CompTIA A+ are often preferred. Strong communication skills, patience, and a customer-focused mindset help you excel in assisting users and translating technical issues into understandable terms. These skills enable efficient problem resolution, positive user experiences, and smooth operation of IT services within an organization.
Is IT support a good entry-level job?
IT Support Level 1 is commonly considered a good entry-level position in the tech industry, as it provides foundational skills in troubleshooting, customer service, and technical tools like ticketing systems. It often requires minimal prior experience and can serve as a stepping stone to higher IT roles or certifications such as CompTIA A+.
What are the easiest entry-level IT Support Level 1 jobs?
Entry-level IT Support Level 1 jobs typically involve basic troubleshooting, hardware setup, and user support, often requiring minimal prior experience. These roles usually require foundational knowledge of operating systems, common software, and basic networking, with certifications like CompTIA A+ being beneficial. They are suitable for individuals starting a career in IT and often offer on-the-job training.
What does level 1 IT support do?
Level 1 IT support involves handling basic technical issues, such as troubleshooting hardware and software problems, resetting passwords, and providing general user assistance. Support staff typically use remote tools and ticketing systems to resolve common issues quickly and escalate more complex problems to higher support levels.
What are the most commonly searched types of It Support Level 1 jobs in Utah?
The most popular types of It Support Level 1 jobs in Utah are:
What are popular job titles related to It Support Level 1 jobs in Utah?
For It Support Level 1 jobs in Utah, the most frequently searched job titles are:
What job categories do people searching It Support Level 1 jobs in Utah look for?
The top searched job categories for It Support Level 1 jobs in Utah are:
What cities in Utah are hiring for It Support Level 1 jobs?
Cities in Utah with the most It Support Level 1 job openings:
Job description
Summary
Our recruitment firm services clients in the United States and we have multiple roles open at the present time foroffshore/Remote IT Helpdesk Support Level III Technicians for Managed Services Providers (MSPs). To qualify for this opportunity, you will need to have a track record of understanding in business desktop and server technologies that include: Windows 10 workstations, Windows 2016 & 2019 servers, intermediate networking, and vendor-specific hardware and software.
Duties & Responsibilities
Our recruitment firm services clients in the United States and we have multiple roles open at the present time foroffshore/Remote IT Helpdesk Support Level III Technicians for Managed Services Providers (MSPs). To qualify for this opportunity, you will need to have a track record of understanding in business desktop and server technologies that include: Windows 10 workstations, Windows 2016 & 2019 servers, intermediate networking, and vendor-specific hardware and software.
Duties & Responsibilities
- Point person with Windows Desktop related issues
- End-User assistance
- Assist with Windows Servers
- Monitor alert systems and take appropriate action as per guidelines.
- Receive escalated service requests requiring an enhanced response.
- New User On-boarding
- Network support
- LAN/WAN Maintenance Support
- Network Hardware Support and Installation
Qualifications & Requirements
- Having worked with a Managed Services Provider (MSP) in the past is a MUST!
- Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
- Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja)
- PSA (or Ticketing) software experience (i.e. Autotask)
- History of network and firewall administration (Sonicwall & Meraki).
- Basic knowledge of network, server, and workstation troubleshooting knowledge.
- Excellent customer service skills (courteous, tactful, and professional demeanor).
- Excellent written and verbal communication skills, with experience presenting to groups.
- Reliable work ethic.
- A willingness to learn and grow
About K2 Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Carlsbad, CA, US
Year founded
2019