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Entry Level It Support Jobs in Utah (NOW HIRING)

Position Summary Unicity is looking for an entry-level IT Support Specialist to join our IT Operations & Security team at our Provo, UT office. This is a hands-on, in-office role for someone who is ...

IT Helpdesk Intern

Saint George, UT · On-site

$13.25 - $17.75/hr

General IT Support : Assist with other entry-level IT support tasks as assigned, gaining exposure to the broader responsibilities of the IT department. Requirements: * Legal : Must be able to pass a ...

IT Helpdesk Intern

Saint George, UT

$13.25 - $17.75/hr

General IT Support : Assist with other entry-level IT support tasks as assigned, gaining exposure to the broader responsibilities of the IT department. Requirements * Legal : Must be able to pass a ...

IT Support Tech

Sandy, UT · On-site

$60K - $65K/yr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support SpecialistDonorConnect is looking for a full-time IT Support Specialist to add to our team. This position is perfect if you are a natural problem solver, with a solid background in ...

New

IT Support Specialist DonorConnect is looking for a full-time IT Support Specialist to add to our team. This position is perfect if you are a natural problem solver, with a solid background in ...

New

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support Specialist DonorConnect is looking for a full-time IT Support Specialist to add to our team. This position is perfect if you are a natural problem solver, with a solid background in ...

New

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

As an IT Support Technician joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and ...

New

IT Support Specialist Level 2

Orem, UT · On-site

$24 - $36.50/hr

... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...

We're looking for an IT Support Specialist who takes pride in solving problems, elevating the service desk experience, and ensuring every employee has the tools they need to do their best work. If ...

IT Support Specialist Level 2

Orem, UT · On-site

$24 - $36.50/hr

... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...

Provide on-going support to computer users, both on-site and off-site, and respond to software ... Document all pertinent end user identification information, including name, department, contact ...

Provide on-going support to computer users, both on-site and off-site, and respond to software ... Document all pertinent end user identification information, including name, department, contact ...

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

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Entry Level It Support information

See Utah salary details

$10

$16

$23

How much do entry level it support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level it support in Utah is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.61 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Utah?

The most popular types of It Support jobs in Utah are:

What are popular job titles related to Entry Level It Support jobs in Utah?

For Entry Level It Support jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Entry Level It Support jobs?

Cities in Utah with the most Entry Level It Support job openings:

Infographic showing various Entry Level It Support job openings in Utah as of August 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,205 per year, or $16.9 per hour.

IT Support Specialist

Provo, UT • On-site

Full-time

Posted 11 days ago


Job description

About Unicity

Unicity International is a global network marketing and direct sales company delivering health, wellness, and lifestyle products to customers and independent distributors around the world. Our IT Operations & Security team keeps the technology behind that global business secure, reliable, and scalable.

Position Summary

Unicity is looking for an entry-level IT Support Specialist to join our IT Operations & Security team at our Provo, UT office. This is a hands-on, in-office role for someone who is eager to build a career in IT you'll be the first point of contact for hardware issues, new employee setup, and day-to-day Helpdesk requests. We're less focused on what you already know and more interested in your curiosity, reliability, and drive to learn. Unicity provides ongoing IT training as a benefit to help you grow your skills and advance within the IT organization.

What You'll Do
  • Tier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and resolving Tier 1 tickets and escalating more complex issues to Tier 2/3 staff.

  • Hardware Support: Set up, troubleshoot, and maintain laptops, monitors, peripherals, printers, and network drops for the Provo office.

  • New User Setup: Prepare and configure laptops and user accounts for new hires, ensuring a smooth and professional first-day experience.

  • Identity & Access (JumpCloud): Support day-to-day identity and access tasks in JumpCloud, including account provisioning, device enrollment, and MFA support.

  • Google Workspace: Assist with Google Workspace administration user accounts, shared drives, permissions, and basic end-user troubleshooting.

  • Slack: Support Slack workspace administration and help end users troubleshoot day-to-day issues.

  • On-Call: Participate in an occasional on-call rotation for after-hours escalations as needed.

  • Documentation: Follow and contribute to SOPs and knowledge base articles so recurring issues get resolved faster.

  • Compliance: Follow IT policies and procedures that support Unicity's PCI-DSS, SOC 2, and GDPR compliance obligations.

What You'll Bring Required
  • A genuine hunger to learn: no prior professional IT experience is required we're looking for curiosity, coachability, and a strong work ethic above all else.

  • Comfort with technology: basic comfort setting up and troubleshooting computer hardware (laptops, monitors, peripherals, printers).

  • Strong communication skills: friendly, clear, and patient communication with end users of varying technical skill levels.

  • Reliability: ability to work in-office five days per week at our Provo, UT location, including occasional light physical tasks (moving equipment, running network drops).

  • Adaptability: willingness to quickly learn new platforms and tools, including JumpCloud, Google Workspace, and Slack.

Nice to Have
  • Coursework or certifications such as CompTIA A+ or Network+.

  • Prior exposure to JumpCloud, Google Workspace, or Slack administration.

  • Prior helpdesk, retail tech support, or customer service experience.

  • An interest in growing into broader systems administration, cloud (AWS), or networking (Meraki) work.

Growth & Development

Unicity provides ongoing IT training as a benefit for this role. This position is designed as a launching point into an IT career, with a clear growth path toward Tier 2/3 support and Systems Administrator responsibilities for the right candidate.

Work Environment

This is a full-time, in-office position based at Unicity's Provo, UT location, five days per week. Occasional participation in an on-call rotation for after-hours support is expected.

How to Apply

Interested candidates should submit a resume and a short note describing what draws them to a career in IT.