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Entry Level It Support Jobs in Provo, UT (NOW HIRING)

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$60K - $65K/yr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$20.50 - $28/hr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Lease End

IT Support Engineer

Lehi, UT · On-site

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

Lease End

IT Support Engineer

Lehi, UT · On-site

Were looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to desktops/laptops, phone systems, a/v systems, printers, faxes ...

Lease End

IT Support Engineer

Lehi, UT · On-site

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

Lease End

IT Support Engineer

Lehi, UT

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

Orion180

IT Support Specialist

Draper, UT · On-site

We are actively recruiting an IT Support Specialist to join our growing team! Are you a tech-savvy problem-solver with a passion for helping others? We're looking for an IT Support Specialist to ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone ...

GSP MARKETING TECHNOLOGIES

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...

GSP Marketing Technologies

IT Technical Support

Provo, UT

$20.50 - $28/hr

Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...

asburyauto

IT Helpdesk Support Specialist I

Draper, UT · On-site

As an IT Help Desk Support Specialist, you will be the first point of contact for employees needing ... Previous internship, part-time, or entry-level technical support experience * Automotive dealership ...

asburyauto

IT Helpdesk Support Specialist I

Draper, UT · On-site

As an IT Help Desk Support Specialist, you will be the first point of contact for employees needing ... Previous internship, part-time, or entry-level technical support experience * Automotive dealership ...

Trucordia

IT Support Specialist

Lindon, UT · On-site +1

Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...

Trucordia

IT Support Specialist

Lindon, UT

Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...

Trucordia

IT Support Specialist

Lindon, UT · On-site

Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...

GSP Companies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Provo, UT

Entry Level It Support information

See Provo, UT salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level it support in Provo, UT is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.33 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Provo, UT? The most popular types of It Support jobs in Provo, UT are:
What job categories do people searching Entry Level It Support jobs in Provo, UT look for? The top searched job categories for Entry Level It Support jobs in Provo, UT are:
What cities near Provo, UT are hiring for Entry Level It Support jobs? Cities near Provo, UT with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Provo, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,581 per year, or $17.6 per hour.

IT Support Tech

American Cruise Lines

Sandy, UT • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Job description

IT Support Tech

American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff and corporate offices located in Connecticut and Utah. The IT Support Tech will provide daily technical support to shipboard and corporate staff by troubleshooting hardware, software, and network issues. This role includes setting up and maintaining equipment, responding to help desk requests, and assisting with system updates to ensure reliable operations across all locations.

At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.

Responsibilities

  • Provide technical support for staff.
  • Administration of Windows Active Directory on prem and Azure AD.
  • Microsoft Exchange user administration.
  • Installation, updates and troubleshooting of software on Windows-based computers.
  • General technical support.
  • Inventory and records maintenance.
  • Technical support via Helpdesk ticketing system.
  • Strong customer service orientation and ability to interact well with diverse end-users and technical staff are required.
  • Individual must be detail-oriented and be able to independently resolve technology problems for staff.
  • Monitoring the availability of the IT environment.
  • Work with groups within IT Infrastructure resolving problems.
  • Maintain company security utilizing security best practices.
  • Maintain PCI compliance.
  • Help provide “rotational, on-call” support for emergencies on the weekends.

Qualifications:

  • Knowledge of Windows operating systems, computer and peripheral hardware and software.
  • Knowledge in help desk software methodology.
  • Experience with Windows Desktop and Server operating systems.
  • Active Directory: Add/Remove/Changes.
  • Experience with Mobile OS’s.
  • Competent in remediation of Anti-virus incidents.
  • Expertise in explaining technical issues and give instructions to troubleshoot system related issues.
  • Updated with current industry trends and efficiency in working with them.
  • Should possess good verbal as well as written communication skills, and should be able to provide guidance both verbally and electronically.
  • Ability to work in a complex and mixed team environment.
  • Ability to handle multiple tasks, set priorities, schedule, and meet deadlines.
  • VMware and Linux a plus.
  • RingCentral a plus.
  • Networking/routing/vLANs a plus.
  • PowerShell a plus.
  • SonicWALL a plus.
  • SAN (Unity/Storage Center/Equalogic).

​

Hours:

  • 11:00 AM – 7:30 PM MST. Must be available to work this shift.

Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Company Description

American Cruise Lines is the largest river and small-ship cruise line in the United States, offering more than 50 itineraries across the country’s most scenic waterways and coastal destinations. From Alaska and New England to the Great Lakes and the Mississippi River, we provide personalized guest experiences aboard the finest ships in America, guided by our mission to share America’s story through exceptional travel.

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