Position Summary Unicity is looking for an entry-level IT Support Specialist to join our IT Operations & Security team at our Provo, UT office. This is a hands-on, in-office role for someone who is ...
Posted today
Position Summary Unicity is looking for an entry-level IT Support Specialist to join our IT Operations & Security team at our Provo, UT office. This is a hands-on, in-office role for someone who is ...
Posted today
IT Support Tech
Sandy, UT · On-site
$60K - $65K/yr
Medical
Dental
Vision
Retirement
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...
IT Support Tech
Sandy, UT · On-site
$60K - $65K/yr
Medical
Dental
Vision
Retirement
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...
IT Support Tech
Sandy, UT · On-site
$20.50 - $28/hr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...
IT Support Tech
Sandy, UT · On-site
$20.50 - $28/hr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...
IT Support Tech
Sandy, UT · On-site
$20.50 - $28/hr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...
IT Support Tech
Sandy, UT · On-site
$20.50 - $28/hr
IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...
IT Support
South Jordan, UT · On-site
$24 - $26/hr
Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
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IT Support
South Jordan, UT · On-site
$24 - $26/hr
Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
IT Support Technician
Provo, UT · On-site
$22 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Technician COMPENSATION & BENEFITS Expected Pay Range: $22.00 - $24.00 / hour (Pay rate is commensurate with experience and qualifications.) Benefits & Perks: RMU offers a comprehensive ...
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IT Support Technician
Provo, UT · On-site
$22 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
IT Support Technician COMPENSATION & BENEFITS Expected Pay Range: $22.00 - $24.00 / hour (Pay rate is commensurate with experience and qualifications.) Benefits & Perks: RMU offers a comprehensive ...
IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...
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IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...
IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...
IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...
IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...
IT Support Engineer
Lehi, UT · On-site
And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...
IT Support Specialist
Draper, UT · On-site
Medical
Dental
Vision
Retirement
PTO
We are actively recruiting an IT Support Specialist to join our growing team! Are you a tech-savvy problem-solver with a passion for helping others? We're looking for an IT Support Specialist to ...
IT Support Specialist
Draper, UT · On-site
Medical
Dental
Vision
Retirement
PTO
We are actively recruiting an IT Support Specialist to join our growing team! Are you a tech-savvy problem-solver with a passion for helping others? We're looking for an IT Support Specialist to ...
IT Support Specialist Level 2
Orem, UT · On-site
... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...
Quick apply
IT Support Specialist Level 2
Orem, UT · On-site
... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...
IT Support Specialist Level 2
Orem, UT · On-site
... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...
Quick apply
IT Support Specialist Level 2
Orem, UT · On-site
... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...
IT Support (MOR2JP00017241)
South Jordan, UT · On-site
AU$20 - AU$22/hr
Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone ...
Quick apply
IT Support (MOR2JP00017241)
South Jordan, UT · On-site
AU$20 - AU$22/hr
Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone ...
IT Technical Support
Provo, UT · On-site
$20.50 - $28/hr
Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...
IT Technical Support
Provo, UT · On-site
$20.50 - $28/hr
Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...
IT Technical Support
Provo, UT · On-site
$20.50 - $28/hr
The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...
Quick apply
IT Technical Support
Provo, UT · On-site
$20.50 - $28/hr
The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...
IT Support Specialist
Lindon, UT · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...
IT Support Specialist
Lindon, UT · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...
IT Support Specialist
Lindon, UT · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...
IT Support Specialist
Lindon, UT · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...
IT Support Specialist
Medical
Dental
Vision
Life
Retirement
PTO
Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...
Quick apply
IT Support Specialist
Medical
Dental
Vision
Life
Retirement
PTO
Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Entry Level It Support information
See Provo, UT salary details
$11.14 - $12.38
1% of jobs
$12.38 - $13.62
4% of jobs
$14.59 is the 25th percentile. Wages below this are outliers.
$13.62 - $14.86
25% of jobs
$14.86 - $16.10
14% of jobs
The median wage is $16.58 / hr.
$16.10 - $17.34
14% of jobs
$17.34 - $18.58
10% of jobs
$19.20 is the 75th percentile. Wages above this are outliers.
$18.58 - $19.82
13% of jobs
$19.82 - $21.07
4% of jobs
$21.07 - $22.31
8% of jobs
$22.31 - $23.55
3% of jobs
$23.55 - $24.79
3% of jobs
$11
$17
$24
How much do entry level it support jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for entry level it support in Provo, UT is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.33 per hour, depending on experience, location, and employer.
What is an entry level IT support?
Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What do entry level IT support professionals do?
Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.
What are the key skills and qualifications needed for entry level IT support?
To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.
What is the difference between Entry Level IT Support vs Help Desk Technician?
| Aspect | Entry Level IT Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA A+ |
| Work Environment | Corporate, small business, or IT service providers | Help desk or call center environments, remote support |
| Job Responsibilities | Basic troubleshooting, hardware/software support, network issues | Responding to user tickets, remote troubleshooting, customer communication |
| Industry Usage | Common entry point in IT departments | Frequent role in customer support and IT service companies |
Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.
What are the most commonly searched types of It Support jobs in Provo, UT?
The most popular types of It Support jobs in Provo, UT are:
What job categories do people searching Entry Level It Support jobs in Provo, UT look for?
The top searched job categories for Entry Level It Support jobs in Provo, UT are:
What cities near Provo, UT are hiring for Entry Level It Support jobs?
Cities near Provo, UT with the most Entry Level It Support job openings:
Full-time
Posted 12 hours ago
Posted today
Job description
About Unicity
Unicity International is a global network marketing and direct sales company delivering health, wellness, and lifestyle products to customers and independent distributors around the world. Our IT Operations & Security team keeps the technology behind that global business secure, reliable, and scalable.
Position SummaryUnicity is looking for an entry-level IT Support Specialist to join our IT Operations & Security team at our Provo, UT office. This is a hands-on, in-office role for someone who is eager to build a career in IT — you'll be the first point of contact for hardware issues, new employee setup, and day-to-day Helpdesk requests. We're less focused on what you already know and more interested in your curiosity, reliability, and drive to learn. Unicity provides ongoing IT training as a benefit to help you grow your skills and advance within the IT organization.
What You'll DoTier 1 Helpdesk Support: Serve as the first point of contact for the Helpdesk system, answering and resolving Tier 1 tickets and escalating more complex issues to Tier 2/3 staff.
Hardware Support: Set up, troubleshoot, and maintain laptops, monitors, peripherals, printers, and network drops for the Provo office.
New User Setup: Prepare and configure laptops and user accounts for new hires, ensuring a smooth and professional first-day experience.
Identity & Access (JumpCloud): Support day-to-day identity and access tasks in JumpCloud, including account provisioning, device enrollment, and MFA support.
Google Workspace: Assist with Google Workspace administration — user accounts, shared drives, permissions, and basic end-user troubleshooting.
Slack: Support Slack workspace administration and help end users troubleshoot day-to-day issues.
On-Call: Participate in an occasional on-call rotation for after-hours escalations as needed.
Documentation: Follow and contribute to SOPs and knowledge base articles so recurring issues get resolved faster.
Compliance: Follow IT policies and procedures that support Unicity's PCI-DSS, SOC 2, and GDPR compliance obligations.
A genuine hunger to learn: no prior professional IT experience is required — we're looking for curiosity, coachability, and a strong work ethic above all else.
Comfort with technology: basic comfort setting up and troubleshooting computer hardware (laptops, monitors, peripherals, printers).
Strong communication skills: friendly, clear, and patient communication with end users of varying technical skill levels.
Reliability: ability to work in-office five days per week at our Provo, UT location, including occasional light physical tasks (moving equipment, running network drops).
Adaptability: willingness to quickly learn new platforms and tools, including JumpCloud, Google Workspace, and Slack.
Coursework or certifications such as CompTIA A+ or Network+.
Prior exposure to JumpCloud, Google Workspace, or Slack administration.
Prior helpdesk, retail tech support, or customer service experience.
An interest in growing into broader systems administration, cloud (AWS), or networking (Meraki) work.
Unicity provides ongoing IT training as a benefit for this role. This position is designed as a launching point into an IT career, with a clear growth path toward Tier 2/3 support and Systems Administrator responsibilities for the right candidate.
Work EnvironmentThis is a full-time, in-office position based at Unicity's Provo, UT location, five days per week. Occasional participation in an on-call rotation for after-hours support is expected.
How to ApplyInterested candidates should submit a resume and a short note describing what draws them to a career in IT.