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Entry Level Information Technology Jobs in Provo, UT

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

... or entry-level support role · Not a purely remote position · Not a senior architect or Tier 3 ... IT Support Specialist II can independently handle: · Active Directory administration and ...

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

Qualifications Required - High school diploma or equivalent. - Associate degree in Information ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

Qualifications Required - High school diploma or equivalent. - Associate degree in Information ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...

Cricut

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

Qualifications Required - High school diploma or equivalent. - Associate degree in Information ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...

Holiday Oil

Help Desk Technician I

Draper, UT · On-site

$18.75 - $25.25/hr

Join Our Team Job Purpose The Help Desk Technician I is an entry-level role that provides support ... Escalate complex or unresolved issues to senior technicians or IT management. * Adhere to IT ...

Holiday Oil

Help Desk Technician I

Draper, UT · On-site

$26 - $28/hr

Join Our TeamJob PurposeThe Help Desk Technician I is an entry-level role that provides support to ... Contribute to additional IT projects, tasks, or initiatives to support organizational ...

Holiday Oil

Help Desk Technician I

Draper, UT · On-site

$26 - $28/hr

Join Our Team Job Purpose The Help Desk Technician I is an entry-level role that provides support ... Escalate complex or unresolved issues to senior technicians or IT management. * Adhere to IT ...

FTI Consulting

2027 Intern - Technology

Orem, UT

$13 - $17.50/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... information governance, digital forensics, data privacy, document review consulting as well as ...

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Entry Level Information Technology information

See Provo, UT salary details

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How much do entry level information technology jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level information technology in Provo, UT is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.31 per hour, depending on experience, location, and employer.

What is an entry level information technology job?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are the key skills and qualifications needed to thrive as an entry level information technology professional?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

How to get an entry level information technology job with no experience?

To secure an entry-level information technology job with no experience, focus on developing foundational skills such as basic networking, troubleshooting, and familiarity with operating systems. Earning relevant certifications like CompTIA A+ or Network+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can demonstrate your abilities to employers.

What is the best entry-level job in the information technology field?

An entry-level IT support specialist or help desk technician is often considered one of the best starting roles in the field, as it provides foundational technical skills, customer service experience, and familiarity with operating systems, hardware, and troubleshooting tools. These roles typically require basic certifications like CompTIA A+ and offer opportunities for advancement into network administration, cybersecurity, or systems analysis.

Which is the easiest entry level information technology job to get?

Help desk technician roles are often considered the easiest entry-level IT jobs to obtain because they typically require basic technical knowledge, customer service skills, and may only need certifications like CompTIA A+. These positions often have high turnover and are available in many organizations, making them accessible for beginners.

What are the most commonly searched types of Information Technology jobs in Provo, UT?

The most popular types of Information Technology jobs in Provo, UT are:

What are popular job titles related to Entry Level Information Technology jobs in Provo, UT?

For Entry Level Information Technology jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Entry Level Information Technology jobs in Provo, UT look for?

The top searched job categories for Entry Level Information Technology jobs in Provo, UT are:

What cities near Provo, UT are hiring for Entry Level Information Technology jobs?

Cities near Provo, UT with the most Entry Level Information Technology job openings:

Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Provo, UT as of September 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,602 per year, or $21.4 per hour.

IT Support Specialist Level 2

Tech Legion

Orem, UT • On-site

Full-time

Re-posted 23 days ago

Job description

IT Support Specialist II

Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00–$36.50/hour (based on experience)

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Role Summary

The IT Support Specialist II is a senior, on-site technical support role responsible for resolving issues that Tier 1 cannot, providing hands-on client support, and serving as a bridge between the Service Desk, Projects, and Alignment teams.

This role exists to own complex troubleshooting end-to-end, act as a reliable on-site presence for clients, and improve the overall effectiveness of Tier 1 by resolving root causes and strengthening documentation.

Tier 2 technicians are expected to work independently, make sound technical judgments, and represent the company confidently in client environments.

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What This Role Is (Clarifying Early)

· On-site technical support role

· Escalation point for Tier 1 after defined time limits

· Hands-on execution role, not a design authority

· Trusted technician working directly with clients

· Key contributor to projects and continuous improvement

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What This Role Is Not

· Not a Tier 1 or entry-level support role

· Not a purely remote position

· Not a senior architect or Tier 3 role

· Not a role that passes work back down to Tier 1

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What You’ll Spend Most of Your Time Doing

· Resolving issues escalated from Tier 1 that cannot be completed within 20–30 minutes

· Providing on-site support at client locations, including:

                 o Hardware installs and replacements

                 o Network and peripheral troubleshooting

                o Server and infrastructure support

· Acting as the on-site technical face of the company for clients

· Owning issues through resolution and documenting fixes clearly

· Updating documentation so similar issues can be resolved at Tier 1 in the future

· Assisting with projects and executing project-related technical work

· Reviewing environments and identifying improvement opportunities

· Rotating through after-hours on-call support with other technicians

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Core Responsibilities

· Serve as the escalation point for unresolved Tier 1 issues

· Independently troubleshoot and resolve:

              o Server-related issues

             o Networking and connectivity problems

            o Firewall and security-related changes (execution-focused)

            o Backup recovery

· Perform on-site installations, swaps, and equipment deployment

· Communicate effectively with users at all levels, from frontline staff to executives

· Coordinate with Service Desk Supervisors for oversight and prioritization

· Execute approved changes routed through appropriate departments

· Document root cause, resolution steps, and preventive recommendations

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Technical Expectations

A successful IT Support Specialist II can independently handle:

· Active Directory administration and troubleshooting

· Microsoft 365 administration and support

· Server and infrastructure troubleshooting

· Network and firewall-related changes

· Backup validation and recovery support

· Security-related troubleshooting and response (execution-focused)

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Required Skills & Experience