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Weekend It Support Jobs in Utah (NOW HIRING)

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support through ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

DonorConnect

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support Specialist DonorConnect is looking for a full-time IT Support Specialist to add to our team. This position is perfect if you are a natural problem solver, with a solid background in ...

DonorConnect

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support SpecialistDonorConnect is looking for a full-time IT Support Specialist to add to our team. This position is perfect if you are a natural problem solver, with a solid background in ...

Lifepoint Health

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

As an IT Support Technician joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and ...

Lifepoint Health

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

As an IT Support Technician joining our team, you're embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion and ...

ServiceSource (Virginia)

IT Support

Clearfield, UT · On-site

Provide on-going support to computer users, both on-site and off-site, and respond to software ... Document all pertinent end user identification information, including name, department, contact ...

Socket.dev

IT Support Specialist

Holladay, UT · On-site

$60 - $80/hr

We're looking for an IT Support Specialist who takes pride in solving problems, elevating the service desk experience, and ensuring every employee has the tools they need to do their best work. If ...

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

RELQ TECHNOLOGIES LLC

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

Navitas Semiconductor

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

Russell Tobin

IT Support Analyst

South Jordan, UT · On-site

$23 - $25/hr

Serve as the first point of contact for IT Service Desk support requests * Provide phone, chat, and in-person support to end users * Troubleshoot and resolve hardware, software, and system issues

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All JobsIt Support JobsWeekend It Support JobsWeekend It Support Jobs in Utah

Weekend It Support information

See Utah salary details

$11

$19

$39

How much do weekend it support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for weekend it support in Utah is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.25 per hour, depending on experience, location, and employer.

What is weekend IT support?

Weekend IT Support professionals provide technical assistance and troubleshooting services during weekends when regular IT staff may not be available. Their responsibilities typically include resolving hardware and software issues, responding to user queries, monitoring systems for problems, and ensuring that critical services remain operational outside of standard business hours. These roles are vital for organizations that operate around the clock or need to maintain uptime and security during weekends.

What are the typical responsibilities and challenges faced by weekend IT support staff?

Weekend IT Support professionals are primarily responsible for monitoring systems, responding to urgent technical issues, and providing assistance to users during off-peak hours. They often work independently or with a small team, which means they must be comfortable troubleshooting a wide range of hardware and software problems without immediate access to specialized colleagues. A common challenge is managing critical incidents with limited resources, requiring strong problem-solving skills and clear communication to escalate issues when necessary. This role is ideal for those who enjoy autonomy and are proactive in maintaining system reliability outside regular business hours.

What are the key skills and qualifications needed to thrive as a weekend IT support professional?

To thrive as a Weekend IT Support professional, you need a solid understanding of computer systems, troubleshooting, and networking concepts, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for diagnosing and resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you support end-users and remain effective during high-pressure or off-hours situations. These competencies ensure minimal downtime, reliable support coverage, and positive user experiences during critical weekend operations.

What is the difference between Weekend It Support vs Weekend Network Technician?

AspectWeekend It SupportWeekend Network Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, hardware setup, on-site repairs
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise network providers
Common Search IntentSupport roles, troubleshooting, customer serviceNetwork setup, maintenance, hardware repair

Weekend It Support and Weekend Network Technician roles share overlapping skills like troubleshooting and certifications such as CompTIA A+ and Network+. However, It Support focuses more on end-user support and remote troubleshooting, while Network Technicians specialize in network infrastructure and hardware. Both roles are vital in IT but serve different operational needs during weekend shifts.

What are the most commonly searched types of It Support jobs in Utah?

The most popular types of It Support jobs in Utah are:

What are popular job titles related to Weekend It Support jobs in Utah?

For Weekend It Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Weekend It Support jobs in Utah look for?

The top searched job categories for Weekend It Support jobs in Utah are:

Weekend It Support jobs near you
Infographic showing various Weekend It Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,409 per year, or $19.9 per hour.

IT Support

South Jordan, UT • On-site

Amicis Global
See more jobs at Amicis Globalexternal

$20.50 - $28.25/hr

Contractor

Re-posted 24 days ago

Job description

Job Title: Service Desk Agent
Job Location:  South Jordan, UT,  84095
Job Duration: 12 months+ Extension
Executive Summary:
  • The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.
  • This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system.
  • The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates.
  • This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.

Key Responsibilities:
Customer Support:
  • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
  • Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
  • Resolve issues or escalate appropriately while managing customer expectations.
  • Maintain composure and professionalism in high-pressure and difficult situations.
  • Deliver a consistent and positive customer experience across all interactions.
Communication & Documentation:
  • Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
  • Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
  • Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
  • Communicate ticket status, next steps, and resolutions to users promptly.
Technical Troubleshooting & Resolution:
  • Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
  • Perform incident assessment, triage, research, training/education, resolution, and recovery.
  • Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
  • Install, modify, clean, or repair hardware and software as required.
  • Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.
Collaboration & Culture
  • Collaborate with team members to ensure service excellence and share knowledge.
  • Be a culture carrier by demonstrating a positive, team-oriented attitude.
  • Adhere to company policies and procedures, contributing to a safe and professional work environment.
Additional Expectations:
  • Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
  • Continuously seek opportunities for self-improvement and operational efficiency.
Qualifications:
  • High school diploma or GED required.
  • Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience.
  • Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professional in a fast-paced environment are essential.
  • Excellent customer service and communication skills (written and verbal).
  • Strong problem-solving and critical-thinking abilities.
  • Self-motivated with the ability to work independently and prioritize tasks under pressure.
  • Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
  • Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
***Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment**
 
 
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