Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...
Network Support Engineer III
Sandy, UT ยท On-site
$81K - $105K/yr
Network Support Engineer III Key Responsibilities: * Provide advanced technical support for enterprise network infrastructure, including routers, switches, firewalls, SD-WAN, and load balancers ...
Network Support Engineer III
Sandy, UT ยท On-site
$81K - $105K/yr
Network Support Engineer III Key Responsibilities: * Provide advanced technical support for enterprise network infrastructure, including routers, switches, firewalls, SD-WAN, and load balancers ...
Network Support Engineer III
Sandy, UT ยท On-site
$81K - $105K/yr
Network Support Engineer III Key Responsibilities: * Provide advanced technical support for enterprise network infrastructure, including routers, switches, firewalls, SD-WAN, and load balancers ...
Network Support Engineer III
Sandy, UT ยท On-site
$81K - $105K/yr
Network Support Engineer III Key Responsibilities: * Provide advanced technical support for enterprise network infrastructure, including routers, switches, firewalls, SD-WAN, and load balancers ...
SATCOM IP Network Support Analyst
$48K - $86K/yr
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
SATCOM IP Network Support Analyst
$48K - $86K/yr
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
SATCOM IP Network Support Analyst
Sunset, UT ยท On-site
$48K - $86K/yr
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
SATCOM IP Network Support Analyst
Sunset, UT ยท On-site
$48K - $86K/yr
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
SATCOM IP Network Support Analyst
$57K - $61K/yr
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
SATCOM IP Network Support Analyst
$57K - $61K/yr
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
Personnel shall provide support to an extremely complex IP-Based SATCOM network. Candidate will be "mission essential" and able to support rotating 12, 10, or 8hr shifts based upon the requirement ...
Personnel shall provide support to an extremely complex IP-Based SATCOM network. Candidate will be "mission essential" and able to support rotating 12, 10, or 8hr shifts based upon the requirement ...
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we
Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we
Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network. * Partner with engineering team to provide ...
Quick apply
Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network. * Partner with engineering team to provide ...
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...
Network Administrator
UT ยท On-site
Network Administrator Job Location : Hill AFB, UT Job Responsibilities Trace Systems is seeking a ... In this role, you'll directly support the operational availability of enterprise defense networks ...
Network Administrator
UT ยท On-site
Network Administrator Job Location : Hill AFB, UT Job Responsibilities Trace Systems is seeking a ... In this role, you'll directly support the operational availability of enterprise defense networks ...
Support level duties may include monitoring, installation, modification, testing and servicing of network equipment. - Be responsible for overall network support for customer programs including ...
Support level duties may include monitoring, installation, modification, testing and servicing of network equipment. - Be responsible for overall network support for customer programs including ...
Network Controller
UT ยท On-site
This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Transport, IP, and / or Unified Capabilities (UC) NOC.
Network Controller
UT ยท On-site
This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Transport, IP, and / or Unified Capabilities (UC) NOC.
This position will provide Network support requiring system level design, architecture or enterprise security and security boundaries, datacenter virtualization, CAN/MAN/LAN infrastructure packet ...
This position will provide Network support requiring system level design, architecture or enterprise security and security boundaries, datacenter virtualization, CAN/MAN/LAN infrastructure packet ...
Network Controller
UT ยท On-site
This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Transport, IP, and / or Unified Capabilities (UC) NOC.
Network Controller
UT ยท On-site
This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Transport, IP, and / or Unified Capabilities (UC) NOC.
This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway ... Perform IP network support to include configuration of switches, routers, firewalls and voice ...
Quick apply
This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway ... Perform IP network support to include configuration of switches, routers, firewalls and voice ...
Network Administrator (SATCOM) Security Clearance: Secret Location: Hill AFB, UT (Due to the nature ... This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway ...
Quick apply
Network Administrator (SATCOM) Security Clearance: Secret Location: Hill AFB, UT (Due to the nature ... This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway ...
Network Administrator (SATCOM) Security Clearance: Secret Location: Hill AFB, UT (Due to the nature ... This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway ...
Network Administrator (SATCOM) Security Clearance: Secret Location: Hill AFB, UT (Due to the nature ... This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway ...
Network Support information
See Utah salary details
$13.57 - $15.44
3% of jobs
$15.44 - $17.31
5% of jobs
$17.31 - $19.18
5% of jobs
$19.18 - $21.05
10% of jobs
$21.28 is the 25th percentile. Wages below this are outliers.
$21.05 - $22.92
13% of jobs
The median wage is $23.79 / hr.
$22.92 - $24.79
30% of jobs
$25.67 is the 75th percentile. Wages above this are outliers.
$24.79 - $26.66
19% of jobs
$26.66 - $28.53
6% of jobs
$28.53 - $30.40
3% of jobs
$30.40 - $32.27
3% of jobs
$32.27 - $34.14
2% of jobs
$13
$24
$34
How much do network support jobs pay per hour?
What is the difference between Network Support vs Network Administrator?
| Aspect | Network Support | Network Administrator |
|---|---|---|
| Certifications | CompTIA Network+, Cisco CCNA (often) | CompTIA Network+, Cisco CCNA, sometimes higher certifications |
| Work Environment | Helpdesk, troubleshooting, user support, often in IT support teams | Network management, configuration, maintenance, often in IT departments |
| Responsibilities | Assist users, troubleshoot network issues, basic setup | Design, implement, monitor, and maintain network infrastructure |
| Employer & Industry Usage | Helpdesk roles, small to medium businesses, IT support firms | Large organizations, enterprise networks, government agencies |
Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.
What is a Network Support role?
What are some common challenges faced by Network Support professionals, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

Job description
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This position supports Surge Support requirements and is subject to inclusion in future contract iterations based on evolving program needs and contract scope.
Responsibilities:
- Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
- Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
- Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
- Assist in testing, applying, and maintaining server configurations and related security patches.
- Assist in maintaining and checking the health of systems and backups to include restore testing.
- Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
- Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
- Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
- Provide inventory support and input to the provided inventory system for the customer.
- Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
- Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
- Conduct or provide new equipment deployments and/or requested deployment support.
- Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
- Analyzes functional business requirements and design specifications for functional activities.
- Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
- Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
- Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
- Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
- Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
- Associate Degree or equivalent experience.
- 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
- Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
- General knowledge network products and systems.
- Experience in a rapid paced, time sensitive, high-quality environment.
- Must have excellent team skills and collaboration skills.
- Attention to detail and follow-through.
- Ability to work with minimal supervision.
- Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
- Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
- If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
- Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
- Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
- Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
- Experience evaluating system performance results and recommending improvements or optimizations.
- Experience performing IT hardware repairs and installing replacement parts.
- Experience planning and leading technology assignments and projects.
- Prior hands-on experience with the setup, configuration and administration of servers and backups.
- Experience functioning as a technical expert across multiple project assignments.
- ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
- Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
- This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.
About Inserso
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Vienna, VA, US
Year founded
1994