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It Systems Support Jobs in Utah (NOW HIRING)

Heritage Schools, Inc.

IT Systems Specialist

Provo, UT · On-site

$19 - $26/hr

IT Systems SpecialistJob SummaryHeritage is looking for a hands-on IT Systems Specialist to manage ... This position is responsible for employee technical support, computer setup, software installation ...

Heritage Schools, Inc.

IT Systems Specialist

Provo, UT · On-site

$19 - $26/hr

IT Systems Specialist Job Summary Heritage is looking for a hands-on IT Systems Specialist to ... This position is responsible for employee technical support, computer setup, software installation ...

Heritage Schools, Inc.

IT Systems Specialist

Provo, UT

$19 - $26/hr

IT Systems SpecialistJob Summary Heritage is looking for a hands-on IT Systems Specialist to manage ... This position is responsible for employee technical support, computer setup, software installation ...

Boncom

IT Systems Administrator

Salt Lake City, UT · Hybrid

As a key point of contact for end-user support and help desk operations, the Systems Administrator ... Manage and prioritize the IT help desk queue, ensuring tickets are resolved or escalated ...

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All JobsIt Systems Support JobsIt Systems Support Jobs in Utah

It Systems Support information

See Utah salary details

$11

$22

$38

How much do it systems support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for it systems support in Utah is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Systems Support professionals, and how can they be managed effectively?

IT Systems Support professionals often encounter challenges such as handling high volumes of support requests, troubleshooting complex technical issues under time pressure, and communicating effectively with users who have varying levels of technical knowledge. Managing these challenges requires strong organizational skills, prioritizing tasks based on urgency, and developing effective communication techniques to explain solutions clearly. Additionally, staying updated with the latest technologies and regularly collaborating with other IT team members helps in resolving issues more efficiently and fostering a supportive work environment.

What are the key skills and qualifications needed to thrive as an IT Systems Support professional?

To thrive as an IT Systems Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and network management software is often required. Excellent communication, patience, and problem-solving skills help build trust with users and efficiently resolve technical issues. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and ensuring user satisfaction.

What is the difference between It Systems Support vs Network Technician?

AspectIT Systems SupportNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, cabling
Industry UsageIT departments across various industriesNetworking companies, ISPs, large enterprises
Common Search/ComparisonYesNo

IT Systems Support focuses on troubleshooting and maintaining computer hardware, software, and user issues, often in help desk settings. Network Technicians specialize in configuring, installing, and maintaining network infrastructure. While both roles require technical certifications and work in IT environments, IT Systems Support has a broader scope, whereas Network Technicians concentrate on networking hardware and connectivity.

What is an IT Systems Support professional?

IT Systems Support professionals are responsible for maintaining, troubleshooting, and supporting an organization's computer systems and networks. They help resolve technical issues, install and configure hardware and software, and ensure that IT services run smoothly for users. Their role is essential in minimizing downtime, protecting data, and enabling business operations through reliable technology support.

What are popular job titles related to It Systems Support jobs in Utah?

For It Systems Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching It Systems Support jobs in Utah look for?

The top searched job categories for It Systems Support jobs in Utah are:

It Systems Support jobs near you
Infographic showing various It Systems Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,395 per year, or $22.8 per hour.

IT Systems Support Specialist - 304682

Delaware Nation Industries

Hill Air Force Base, UT • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

The IT Systems Support Specialist provides hands-on technical support to government customers in a secure, classified environment. This position supports end users, computer systems, printers, VoIP telephones, video teleconferencing systems, user accounts, permissions, cybersecurity activities, and IT asset management.

The successful candidate will combine strong technical skills with excellent customer service. They will troubleshoot hardware and software issues, assist users with technology-related needs, maintain accurate equipment records and documentation, and ensure that support activities comply with established government and program procedures.

Key Responsibilities and Systems Supported
  • Provide first-level technical support to government end users in a secure, classified environment.
  • Install, configure, maintain, and troubleshoot computers, printers, peripherals, VoIP telephones, video teleconferencing equipment, telecommunications systems, and classified computer systems.
  • Troubleshoot software, user accounts, permissions, network connectivity, and access requests.
  • Support ISSO and Cybersecurity Liaison activities, including required documentation and access records.
  • Maintain IT asset inventory, equipment assignments, and supporting records in accordance with government and contract requirements.
  • Document incidents and resolutions in ticketing systems and support Microsoft Office and other authorized applications.
  • Provide user training, communicate clearly with customers, and coordinate technical issues with IT personnel, government customers, and vendors.
  • Perform other duties and responsibilities as assigned.

Requirements

  • High school diploma or equivalent.
  • Three or more years of experience supporting classified government computer systems or providing IT customer service.
  • Security+ certification or an equivalent DoD 8140-approved certification.
  • Experience troubleshooting computers, software, printers, VoIP, video teleconferencing equipment, and basic network connectivity.
  • Strong customer service, communication, problem-solving, and organizational skills.
  • Ability to work independently in a secure environment and maintain an active Secret clearance.
Preferred Qualifications
  • Experience using government IT asset management or inventory systems.
  • Experience directly supporting government customers or federal programs.
  • Experience with account and permissions management in a government or enterprise IT environment.
  • Experience supporting classified networks, systems, or facilities.

Benefits

Benefits Include:

  • Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
  • Matching 401K
  • Short- and Long-Term Disability
  • Pet Insurance
  • Professional Development/Education Reimbursement
  • Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.