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It Systems Support Jobs in Utah (NOW HIRING)

IT Support Technician

Bountiful, UT ยท On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: IT Support Technician Compensation: $22-$25 Per Hour Schedule: Typically Monday through ... Own ticketing system internally, having the knowledge to prioritize the different requests that ...

... when supporting or explaining changes. * Assist with vendor coordination and basic license and cost tracking. What You'll Bring * 5+ years in IT systems administration or a comparable hands-on ...

New

IT Support Specialist

Lindon, UT ยท On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role focuses on supporting employees across the organization with Agency Management System ... Partner cross-functionally with business, IT, and operations teams to support internal users and ...

IT Support Specialist

Lindon, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role focuses on supporting employees across the organization with Agency Management System ... Partner cross-functionally with business, IT, and operations teams to support internal users and ...

IT Support Specialist

Lindon, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role focuses on supporting employees across the organization with Agency Management System ... Partner cross-functionally with business, IT, and operations teams to support internal users and ...

IT Director

Manila, UT ยท On-site

$39.90 - $47.88/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

HOW YOU'LL MAKE AN IMPACT As IT Director, you will oversee technology systems supporting county operations, develop strategic plans for future needs, and recommend budgets aligned with organizational ...

IT Director

Manila, UT

$39.90 - $47.88/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

HOW YOU'LL MAKE AN IMPACT As IT Director, you will oversee technology systems supporting county operations, develop strategic plans for future needs, and recommend budgets aligned with organizational ...

IT Director

Manila, UT ยท On-site

$39.90 - $47.88/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

HOW YOU'LL MAKE AN IMPACTAs IT Director, you will oversee technology systems supporting county operations, develop strategic plans for future needs, and recommend budgets aligned with organizational ...

IT Support Tech

Sandy, UT ยท On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Technical support via Helpdesk ticketing system. * Strong customer service orientation and ability ...

IT Support Tech

Farmington, UT ยท On-site

$20.50 - $28/hr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Technical support via Helpdesk ticketing system. * Strong customer service orientation and ability ...

IT Support Tech

Sandy, UT ยท On-site

$20.50 - $28/hr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Technical support via Helpdesk ticketing system. * Strong customer service orientation and ability ...

Computer Systems Architect 3

Roy, UT ยท On-site

$231K/yr

This role is ideal for an experienced IT infrastructure professional with strong expertise in virtualization, storage, systems administration, enterprise support, backup/recovery, and classified ...

Showing results 41-60

It Systems Support information

See Utah salary details

$11

$22

$38

How much do it systems support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for it systems support in Utah is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Systems Support professionals, and how can they be managed effectively?

IT Systems Support professionals often encounter challenges such as handling high volumes of support requests, troubleshooting complex technical issues under time pressure, and communicating effectively with users who have varying levels of technical knowledge. Managing these challenges requires strong organizational skills, prioritizing tasks based on urgency, and developing effective communication techniques to explain solutions clearly. Additionally, staying updated with the latest technologies and regularly collaborating with other IT team members helps in resolving issues more efficiently and fostering a supportive work environment.

What are the key skills and qualifications needed to thrive as an IT Systems Support professional?

To thrive as an IT Systems Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and network management software is often required. Excellent communication, patience, and problem-solving skills help build trust with users and efficiently resolve technical issues. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and ensuring user satisfaction.

What is the difference between It Systems Support vs Network Technician?

AspectIT Systems SupportNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, cabling
Industry UsageIT departments across various industriesNetworking companies, ISPs, large enterprises
Common Search/ComparisonYesNo

IT Systems Support focuses on troubleshooting and maintaining computer hardware, software, and user issues, often in help desk settings. Network Technicians specialize in configuring, installing, and maintaining network infrastructure. While both roles require technical certifications and work in IT environments, IT Systems Support has a broader scope, whereas Network Technicians concentrate on networking hardware and connectivity.

What is an IT Systems Support professional?

IT Systems Support professionals are responsible for maintaining, troubleshooting, and supporting an organization's computer systems and networks. They help resolve technical issues, install and configure hardware and software, and ensure that IT services run smoothly for users. Their role is essential in minimizing downtime, protecting data, and enabling business operations through reliable technology support.

What are popular job titles related to It Systems Support jobs in Utah?

For It Systems Support jobs in Utah, the most frequently searched job titles are:

Infographic showing various It Systems Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,395 per year, or $22.8 per hour.

IT Support Technician

WholesomeCo Cannabis

Bountiful, UT โ€ข On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Job Title: IT Support Technician
Compensation: $22-$25 Per Hour
Schedule: Typically Monday through Friday, with weekend work as needed
Location: Bountiful, Utah
Status: Full-Time
Benefits: Medical insurance, dental insurance, vision insurance, 401(k), health savings account (HSA), employee assistance program (EAP), paid time Off (PTO), paid holidays, employee discount, life insurance
About WholesomeCo: At WholesomeCo, you're not just taking a job; you're joining a team that's constantly evolving, innovating, and raising the bar. Every new hire is an opportunity for us to level up as a company, and we look for individuals who bring curiosity, a positive attitude, transparency, strong communication, a strong work ethic, and the ability to collaborate respectfully while making their mark. We're committed to bringing out the best in each team member, and we hope every hire will help us discover bold, creative ways to grow together. Work at WholesomeCo is meaningful, but we also know how to have fun, with team camaraderie, shared experiences, and moments to celebrate built into our culture.
WholesomeCo is at the forefront of normalizing cannabis as a natural path to health and wellness. From medical cannabis services and statewide delivery to 99% of Utah's population, to retail, drive-thru, and online pick-up through our West Bountiful pharmacy, we combine convenience, care, and cutting-edge technology. Our in-house app, cultivation and processing facilities, and our growing line of WholesomeCo-branded products showcase our innovative, vertically integrated approach. Known for our tech-driven solutions, data focus, and commitment to continuous improvement, we put patients first, guiding them along their unique cannabis journeys and expanding access every step of the way. Join WholesomeCo, where your contributions matter, your ideas are valued, and each day offers the chance to grow, innovate, and make a real difference in people's lives.
We are seeking an IT Support Technician to manage a broad range of responsibilities, from technical support ticketing to physical hardware deployment. This role offers the opportunity to engage with multiple facets of our technology operations and contribute significantly to our organization.
Responsibilities include:
  • Act as the primary internal support for our POS software and state compliance workflows. Validate and triage software bugs before escalation to engineering/leadership.
  • Own ticketing system internally, having the knowledge to prioritize the different requests that come in, I/E front end, back end, etc
  • Diagnose and resolve hardware and software issues on PCs, laptops; thermal and standard printers, mobile devices, and other advanced peripherals
  • Maintain, troubleshoot and provision our mobile and retail payment terminals
  • Collaborate with leadership as well as our Systems Administrator on prioritization of tasks to be completed in a timely manner
  • Assist with password resets, account unlocks, and routine user account management tasks; Escalation to management when/as necessary
  • Perform routine user account, hardware, and security badge access onboarding
  • Ensure IT equipment in multiple locations is functioning correctly.
  • Provide training and assistance to staff members on IT systems and POS systems.
  • Help troubleshoot the State-mandated compliance software and work with the provider to resolve the issues.

Qualifications:
  • An educational background in a technical field preferred but not required
  • At least 1 year of previous experience in an IT support role is preferred
  • COMPTIA A+, Network+, or Security+ certifications preferred but not required
  • Ability to work independently and collaboratively in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Flexibility to be on call for urgent issues with facility and retail locations, occasionally outside of normal business hours
  • Strong organizational skills, ready to pivot as the role demands it
  • Must be a self starter, you are someone who is motivated to do your best each and every day
  • Ability to stand, sit, bend, crouch for extended periods
  • Ability to carry up to 25 lbs without any assistance
  • Must have a valid drivers license and vehicle to commute from our retail location to our supply facility and vice versa
  • Must pass a pre-employment/post-offer background check
  • Must be 21 years of age or older

Benefits:
  • Paid time off (PTO)
    • 2 weeks accrued annually during the first two years of employment
    • 3 weeks accrued annually after two years of continuous employment
    • 4 weeks accrued annually after five years of continuous employment
  • Seven (7) paid holidays per year
  • 30 minute paid lunches per working day over 5 hours
  • Employer paid 60% of the total medical insurance premium
  • Employer paid 75% of the total dental insurance premium
  • Employer paid 75% of the total vision insurance premium
  • HSA with match up to $150 per month
  • 401(k) with 100% employer match up to 3% and 50% match for the following 2%
  • Employee Assistance Program (EAP)
  • Employer paid $25,000 of basic life coverage
  • Optional additional life insurance
  • Optional accident insurance
  • Employees who are active medical cannabis patients are eligible for an employee discount of 35% off of WholesomeCo products and 15% off of 3rd party products

WholesomeCo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required.