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Email Chat Support Jobs in Utah (NOW HIRING)

JobNimbus

Technical Support Specialist

Lehi, UT · On-site

You communicate clearly and professionally across email, chat, and phone without missing a beat ... Great support is a team sport. You share what you learn, lift up your teammates, and contribute to ...

Ventum

Customer Experience Coordinator

Heber City, UT

$18 - $23.50/hr

Company Description Key Responsibilities Respond to incoming support desk tickets in a timely manner (email, chat, form-submission, calls) Provide post purchase order updates. Work with Operations ...

Ventum

Customer Experience Coordinator

Heber, UT · On-site

$18 - $23.50/hr

Company Description Key Responsibilities • Respond to incoming support desk tickets in a timely manner (email, chat, form-submission, calls) • Provide post purchase order updates. • Work with ...

SalesDraft Recruiting

Source Test

Orem, UT

$14 - $19/hr

Respond to customer questions via email, chat, or phone * Provide basic support and troubleshooting for the SalesDraft platform * Route more complex issues to the appropriate team * Update customer ...

AlterMe

Customer Success Agent

Lehi, UT · On-site

$21/hr

... phone, email, chat, and more). You'll play a key role in guiding members through their journey ... Provide outstanding inbound support , answering questions and solving issues with empathy and ...

Orion

Premier Technical Support Specialist

Lehi, UT · Hybrid

$56K - $82K/yr

Respond to Advisor Portal inquiries across phone, email, chat, Salesforce cases, and scheduled ... Support DocuSign related workflows within Advisor Portal, including document generation, envelope ...

Zipline

Customer Advocate

Provo, UT · On-site

You will support customers and partners across phone, email, chat, and SMS/text, and reach out to customers who have stopped ordering--not to deliver a script, but to listen, uncover what is getting ...

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All JobsEmail Chat Support JobsEmail Chat Support Jobs in Utah

Email Chat Support information

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How much do email chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for email chat support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Utah?

The most popular types of Email Chat Support jobs in Utah are:

What are popular job titles related to Email Chat Support jobs in Utah?

For Email Chat Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Email Chat Support jobs in Utah look for?

The top searched job categories for Email Chat Support jobs in Utah are:

What cities in Utah are hiring for Email Chat Support jobs?

Cities in Utah with the most Email Chat Support job openings:

Email Chat Support jobs near you
Infographic showing various Email Chat Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.

U.S. Leadership Support Agent

Young Living Essential Oils

Lehi, UT

$17.50 - $23.50/hr

Full-time

Re-posted 11 days ago

Job description

Summary

Young Living is looking for a high-energy, self-motivated U.S. Leadership Support Agent. This position plays a significant role in cultivating and increasing field leadership by implementing innovative development through phone, email, and chat. This role is in a call center environment! Furthermore, they will focus on increasing leader advancement, field retention, Loyalty Rewards participation, and revenue.


  • Provide overall, day-to-day business support for Brand Partners via phone, email, chat/sms, face to face and must be comfortable utilizing multiple internal systems to provide a great member experience.
  • Work with Brand Partners to enhance their member experience, can change pace depending on the business needs, and help be our Brand Partner best advocate.
  • Educate our Brand Partners on policies, new information and overall company needs.
  • Travel and support training events once or twice per quarter. Manage set-up, registration, volunteers, and tear-down of event sales table at training events.
  • Boost team with solid and consistent corporate leadership and support to the field.


Required Education and Experience

  • A high school education or GED, and one to three years of similar or related experience.

Preferred Education and Experience

  • A high school education or GED with some exposure to advanced education or post-secondary education, and three to five years of similar or related experience.


Competencies

Sales Driven

Targeted Market and Revenue Growth

Relationship Management

Oral and Written Communication

Customer Service

Global and Cultural Awareness

Decisive Decision-Making

Time Management

Training and Development

Client Relationship Management

Sales Growth and Revenue

Leadership Support

Compensation Plan

Knowledge, Skills, and Abilities

Basic skilled in Microsoft Office Suite

Working knowledge of compensation plans

Ability to exercise good judgement and be adaptable

Ability to communicate compensation plans clearly and effectively

Ability to multitask while providing effective service to our members

Ability to change pace depending on the business needs

Comfortable with utilizing multiple internal systems to provide a great member experience

Supervisory Responsibility

This position does not supervise employees.

Work Environment

This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, photocopiers, shredders, and filing cabinets. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to use manual dexterity to handle, feel, and operate objects, tools, and controls and reach with hands and arms. This individual is frequently required to stand, talk, and hear. Specific vision abilities of this job include close vision and ability to adjust focus. The employee is required to type, file, and lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.

Position Type/Expected Hours of Work

This position requires the incumbent to be physically present at the assigned worksite at HQ in Lehi, UT.

The regular schedule is from 10:30am- 7:00pm, with a half-hour lunch, Monday through Friday with a choice of weekday off, and Saturday from 8:30am- 5:00pm

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

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