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Email Chat Support Jobs in Utah (NOW HIRING)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$20/hr

Respond to driver inquiries related to Drop to Home deliveries via phone, email, chat and SMS ... Support the implementation of new technology, policies, or procedures that enhance the Drop to Home ...

New

JobNimbus

Technical Support Specialist

Lehi, UT

You communicate clearly and professionally across email, chat, and phone without missing a beat ... Great support is a team sport. You share what you learn, lift up your teammates, and contribute to ...

Ventum

Customer Experience Coordinator

Heber City, UT · On-site

$18 - $23.50/hr

Company Description Key Responsibilities Respond to incoming support desk tickets in a timely manner (email, chat, form-submission, calls) Provide post purchase order updates. Work with Operations ...

Ventum

Customer Experience Coordinator

Heber, UT · On-site

$18 - $23.50/hr

Company Description Key Responsibilities • Respond to incoming support desk tickets in a timely manner (email, chat, form-submission, calls) • Provide post purchase order updates. • Work with ...

SalesDraft Recruiting

Source Test

Orem, UT · On-site

$14 - $19/hr

Respond to customer questions via email, chat, or phone * Provide basic support and troubleshooting for the SalesDraft platform * Route more complex issues to the appropriate team * Update customer ...

AlterMe

Customer Success Agent

Lehi, UT · On-site

$21/hr

... phone, email, chat, and more). You'll play a key role in guiding members through their journey ... Provide outstanding inbound support , answering questions and solving issues with empathy and ...

Orion

Premier Technical Support Specialist

Lehi, UT · Hybrid

$56K - $82K/yr

Respond to Advisor Portal inquiries across phone, email, chat, Salesforce cases, and scheduled ... Support DocuSign related workflows within Advisor Portal, including document generation, envelope ...

Zipline

Customer Advocate

Provo, UT · On-site

You will support customers and partners across phone, email, chat, and SMS/text, and reach out to customers who have stopped ordering--not to deliver a script, but to listen, uncover what is getting ...

Posted today

AlterMe

Customer Success Agent

Lehi, UT · On-site

$21/hr

... phone, email, chat, and more). You'll play a key role in guiding members through their journey ... Provide outstanding inbound support, answering questions and solving issues with empathy and ...

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How much do email chat support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for email chat support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Utah? The most popular types of Email Chat Support jobs in Utah are:
What are popular job titles related to Email Chat Support jobs in Utah? For Email Chat Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Email Chat Support jobs in Utah look for? The top searched job categories for Email Chat Support jobs in Utah are:
What cities in Utah are hiring for Email Chat Support jobs? Cities in Utah with the most Email Chat Support job openings:
Email Chat Support jobs near you
Infographic showing various Email Chat Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.

Drop to Home Driver Support Specialist - Remote - $20/Hr + Equipment

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

$20/hr

Full-time

Posted yesterday

New

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
OCONUS | California | District of Columbia | Illinois | Montana | Rhode Island | Seattle, WA
In this role, you will ensure an outstanding delivery experience for customers and support the independent drivers who make it possible. This position handles customer inquiries, assists with driver onboarding and support, resolves delivery concerns, and helps maintain the high service standards. The Drop to Home Driver Support Specialist works closely with the Drop to Home Customer Success Manager to streamline processes, improve communication, and deliver exceptional experiences for both customers and drivers.
Day in the Life
Driver Support & Coordination
Assist in onboarding new Drop to Home drivers, ensuring they understand delivery standards and guidelines.
Serve as a point of contact for drivers needing assistance during their delivery routes.
Provide drivers with approved tools, resources, and information to support successful deliveries.
Respond to driver inquiries related to Drop to Home deliveries via phone, email, chat and SMS.
Provide clear, friendly, and accurate information about delivery schedules, policies, and troubleshooting steps.
Resolve driver issues promptly, ensuring a positive customer outcome.
Document all driver interactions for accurate tracking.
Set driver related follow up tasks in the CRM, under the driver's account.
Track driver feedback and performance trends for the Drop to Home Customer Success Manager.
Operational Excellence
Monitor delivery schedules and communicate proactively with contracted drivers about changes or delays.
Identify and escalate recurring issues or areas for process improvement.
Support the implementation of new technology, policies, or procedures that enhance the Drop to Home program.
Team Collaboration
Contribute to team meetings, sharing insights and suggestions for improving service quality.
Other duties as assigned
#LI-Remote

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