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Remote Manufacturing Technical Support Jobs in Orem, UT

ADT

Remote Install Specialist

Springville, UT · On-site +1

$16.66 - $21/hr

Remote Install Specialist are responsible for supporting Installation and/or Servicing customer ... At least 1 year of Customer Service experience required with technical support experience preferred.

RainFocus

Technical Project Manager (Remote)

Lehi, UT · On-site +1

... supporting the team's agile process. Required Skills & Experience: * Technical Project/Product ... Location This remote role can be located anywhere in the United States of America. Why work at ...

RainFocus

Technical Project Manager (Remote)

Lehi, UT · Remote

... supporting the team's agile process. Required Skills & Experience: * Technical Project/Product ... Location This remote role can be located anywhere in the United States of America. Why work at ...

MyAdvice

Technical SEO Team Lead

Lehi, UT · On-site +1

$80K - $85K/yr

Help the team adopt better AI-supported workflows in technical SEO. Leadership and People ... This position can be remote, hybrid or in-office depending on candidate preference and location.

MyAdvice

Technical SEO Team Lead

Lehi, UT · Remote

Help the team adopt better AI-supported workflows in technical SEO. Leadership and People ... This position can be remote, hybrid or in-office depending on candidate preference and location.

Graymont Limited

Remote Operations Engineer

Sandy, UT · On-site +1

$66K - $89K/yr

United States - UT - Sandy Remote Operations Engineer Full-Time, Permanent Sandy, UT (In-person ... experience in a manufacturing or processing environment is preferred. • Technical Skills

NextDeavor Inc.

Technical Account Manager

Lehi, UT · On-site +1

$93K - $162K/hr

This role operates as a Hybrid position (customer meetings may be on-site or remote) with ... At least 5 years of full-time experience in consultative, customer support, or related roles in ...

Pivotal Health

Technical Accounting Manager

Lehi, UT · Remote

$170K - $190K/yr

Research accounting guidance, prepare supporting documentation, correlating memos, and ensure our ... Remote and hybrid flexibility varies by role and team, and is outlined in each . If you're excited ...

401GO

Tenant Support Manager

Sandy, UT · On-site +1

United States (Remote/Hybrid) Reports to: Head of Enterprise Platforms Position Overview: The ... Ability to translate complex compliance concepts clearly for non-technical audiences, including ...

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Remote Manufacturing Technical Support information

See Orem, UT salary details

$12

$22

$38

How much do remote manufacturing technical support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote manufacturing technical support in Orem, UT is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $24.66 per hour, depending on experience, location, and employer.

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Orem, UT?

For Remote Manufacturing Technical Support jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Orem, UT look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Orem, UT are:

What cities near Orem, UT are hiring for Remote Manufacturing Technical Support jobs?

Cities near Orem, UT with the most Remote Manufacturing Technical Support job openings:

Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Orem, UT as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,102 per year, or $22.6 per hour.

Remote Install Specialist

ADT

Springville, UT • On-site, Remote

$16.66 - $21/hr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

44th of 116 rated security

Job description


Now hiring in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming.
Remote Install Specialist are responsible for supporting Installation and/or Servicing customer alarm equipment while providing an awarding wining customer experience leveraging world class tools and technology. In this remote technical role, you will provide over-the-phone assistance troubleshooting and installing equipment via remote scheduled appointments to new and existing ADT customers. Our goal is to provide support for our customers' needs remotely while offering peace of mind in assisting customers with protecting what matters most to them.
Key Responsibilities:
  • Provide top-notch installation assistance to existing customers via scheduled outbound calls, ensuring swift, accurate, and effective solutioning.
  • Install a wide range of ADT products and services, clearly communicating complex issues and their resolutions to enhance the customer experience.
  • Showcase in-depth knowledge of ADT products and services to enhance customer satisfaction.
  • Educate the customer on the functionality of their system for maximum use potential
  • Identify and offer additional security and home automation solutions to further enhance the customer's home and quality of life.
  • Address various technical issues and determine best course of action for customer resolution to include partnering with Remote Service or Field partners appropriately.

Experience & Qualifications
  • High school diploma or equivalent required; some college credits or a degree preferred.
  • At least 1 year of Customer Service experience required with technical support experience preferred.
  • Skills: Technical aptitude, excellent problem-solving skills, selling skills, and the ability to handle multiple tasks efficiently.
  • One (1) year of home security systems technician experience is highly preferred.
  • Work from home position must have private work area that is quiet and free of distractions and meets company standards with adequate internet bandwidth to perform the role.

Why Join ADT?
  • Work Remotely: Enjoy the flexibility and comfort of working from home.
  • Career Growth: Advance through our tiered specialist program with opportunities for continuous learning and development.
  • Impactful Work: Make a real difference by enhancing the safety and satisfaction of our customers.
  • Supportive Team: Join a collaborative and supportive team dedicated to your success.

The pay range is $16.66 - $21.00 an hour and is based on experience, qualifications, and the role you are selected for. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission 9/11/2026 . The role is scheduled to start 10/12/2026.

What ADT employees say

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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

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