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Remote Automotive Technical Support Jobs (NOW HIRING)

Hybrid - Orlando, Florida, US or Remote, US • Responsibilities * Deliver high-quality technical support to customers using Humata technology * Ensure appropriate routing and triaging of customer ...

The Technical Support Specialist helps maintain a positive customer experience by ensuring prompt ... Remote work stipend * Compensation: $55,000 - $65,000 * Location: Remote Salary ranges are ...

Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The Technical Support Engineer independently resolves ...

We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view The Role of the Technical Support Representative Within ...

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...

About the role We have plenty of growing left to do, so we are looking for a Technical Support Representative to join our team in a hybrid role (potential for fully remote). You will provide world ...

We are a global remote company with an HQ in Miami, Florida. The Role As a Technical Support Engineer, you will be working on everything from answering simple support requests from potential ...

Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support). Coordinate cross-functionally and escalate with complete technical evidence. * Service Enablement ...

Remote in North America, PST or EST hours. We need real overlap with both coasts and with our ... must per-se * technical support * you have done deeply technical support at a dev tools ...

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...

About the role We have plenty of growing left to do, so we are looking for a Technical Support Representative to join our team in a hybrid role (potential for fully remote). You will provide world ...

United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The Technical Support ...

Overview Remote Global - Non U.S. Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer ...

$69K - $158K/yr

Remote Work: No Job Number: R0239462 Location: Fort Benning,GA,US Share job via: Share Technical Support Engineer The Opportunity: As the client's personnel, you'll maintain and execute a network of ...

Position Location: Remote (U.S.-based) Reports To: Technical Support Manager What We're Looking For: Requirements: * 1+ year of Customer Service experience (Helpdesk experience preferred)

This is a remote role in the US for candidates based in CST or PST** About Zenity Zenity is the ... support with technical account management responsibilities, or similar roles within security ...

The Technical Support Specialist will simultaneously manage multiple customer issues with ... Remote {#LI-Remote} This role is contributing to the Automation division in the US. You will be ...

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Remote Automotive Technical Support information

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$14

$26

$44

How much do remote automotive technical support jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for remote automotive technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the typical daily tasks and responsibilities for someone working in Remote Automotive Technical Support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is a Remote Automotive Technical Support job?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in the Remote Automotive Technical Support position, and why are they important?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

More about Remote Automotive Technical Support jobs
What cities are hiring for Remote Automotive Technical Support jobs? Cities with the most Remote Automotive Technical Support job openings:
What are the most commonly searched types of Automotive Technical Support jobs? The most popular types of Automotive Technical Support jobs are:
What states have the most Remote Automotive Technical Support jobs? States with the most job openings for Remote Automotive Technical Support jobs include:
What job categories do people searching Remote Automotive Technical Support jobs look for? The top searched job categories for Remote Automotive Technical Support jobs are:
Infographic showing various Remote Automotive Technical Support job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Full-time

Medical, Life, Retirement, PTO

Re-posted 10 days ago


Job description

We're Humata Health. Humata Health creates frictionless prior authorization for providers and payers. With our proprietary artificial intelligence (AI) and automation technology, Humata Health delivers quality prior authorization submissions to help get patients the care they deserve. Humata Health is a physician-led company backed by a syndicate of strategic healthcare investors including Blue Venture Fund, LRVHealth, Optum Ventures, .406 Ventures, and Highmark Ventures.
What we're looking for: Humata Health Inc. is seeking a Technical Support Analyst to lead and scale our support team. This role will oversee ticketing systems, escalation pathways, and SLAs, while driving an AI-driven support strategy to improve efficiency and customer experience. The ideal candidate has a proven track record working on support teams in high-growth environments-preferably in health tech-along with strong technical, problem-solving skills.
Location: Hybrid - Orlando, Florida, US or Remote, US
• Responsibilities
  • Deliver high-quality technical support to customers using Humata technology
  • Ensure appropriate routing and triaging of customer tickets to ensure effective resolution per customer SLAs
  • Follow and contribute to escalation procedures and standard operating protocols (SOPs) to maintain efficiency and consistency across support tiers
  • Support the implementation of AI-driven support tools (e.g., chatbots, routing systems, predictive analytics) to reduce manual workload and improve customer experience
  • Analyze customer support data to identify recurring issues, pain points, and opportunities for process or product enhancements, and communicate to leadership
  • Resolve Tier 1 and Tier 2 tickets autonomously as much as possible
  • Track the lifecycle of open tickets and engage in upward and cross-functional communication to hold assignees accountable to ticket resolution
  • Contribute to a culture of data-driven decision-making, continuous learning, and customer focus across the support organization.

Role Requirements
  • Bachelor's degree in Information Systems, Computer Science, or equivalent combination of education and experience.
  • Minimum 3 years experience supporting B2B SaaS products
  • Comfortability in JIRA or other similar ticketing systems
  • Excellent oral and written communication skills
  • Strong analytical thinker who thrives in a fast paced, start-up environment

Why Join Humata Health?
  • Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes
  • Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL
  • Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles
  • Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match
  • Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development
  • Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued

Pay Transparency
Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions.
Our salary ranges are based on competitive pay for our company's size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity.
Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.