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Remote Automotive Technical Support Jobs (NOW HIRING)

Vispero

Technical Support Specialist

Clearwater, FL · On-site +1

$23/hr

Vispero is seeking a Technical Support Specialist to provide troubleshooting technical support and ... settings Remote Desktop and VPN environments * Strong analytical troubleshooting and problem ...

Symbotic

Technical Support Engineer

The Technical Support Engineer is responsible for executing structured technical troubleshooting ... Experience with supporting systems remotely by connecting to various system types via Remote ...

Absorb Software

Technical Support Specialist

What you'll bring: * 3+ years' experience in a technical support position, (ideally in a SaaS ... Fully remote-first work with flexible work arrangements. * Comprehensive Health and Wellness ...

Absorb

Technical Support Specialist

Gibsonton, FL · Remote

What you\'ll bring: * 3+ years' experience in a technical support position, (ideally in a SaaS ... Fully remote-first work with flexible work arrangements. * Comprehensive Health and Wellness ...

Inktavo + OrderMyGear

Technical Support Specialist

$40K - $45K/yr

Technical Support @ MergeCo As a Technical Support Specialist, you are dedicated to making sure ... Remote work available for U.S.-based candidates * 401(k) with employer match * Paid parental leave

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

You'll collaborate with the development team to improve our products, deliver remote support via ... Resolve complex technical problems by delivering accurate and timely engineering solutions.

Wildix

Technical Support Engineer - USA, Remote

... technical validation and remote diagnostics. * Perform structured network checks, assess PoE and internet readiness, and help onboard new locations. * Provide technical support to customers and ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

You'll collaborate with the development team to improve our products, deliver remote support via ... Resolve complex technical problems by delivering accurate and timely engineering solutions.

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How much do remote automotive technical support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote automotive technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the typical daily tasks and responsibilities for someone working in Remote Automotive Technical Support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is a Remote Automotive Technical Support job?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in the Remote Automotive Technical Support position, and why are they important?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

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Remote Automotive Technical Support jobs near you
Technical Support Specialist

Technical Support Specialist

Vispero

Clearwater, FL • On-site, Remote

$23/hr

Full-time

Posted 4 days ago

Job description

At Vispero you will be part of a global team enhancing solutions that make a difference in people's lives. Vispero is a leading assistive technology provider for people who are blind or have low vision. Our products help individuals reach their full potential at work school and home.
Vispero is seeking a Technical Support Specialist to provide troubleshooting technical support and end user assistance for our software. Additional duties may include system configuration resolving issues and creating how to documentation. If you are a problem solver with strong customer service skills who enjoys a fast paced environment we are looking for you.
About You
  • Experience with Windows Office multiple browsers PC and laptop configuration registry settings Remote Desktop and VPN environments
  • Strong analytical troubleshooting and problem solving skills
  • Ability to communicate effectively with customers and internal teams
  • Experience with Windows desktop operating systems
  • Good organizational and time management skills
  • Ability to maintain confidentiality

Scope of Work
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.
  • Provide comprehensive technical support and monitoring for all Vispero software.
  • Assist users who are blind or have low vision via our ticketing system, by email or phone.
  • Document customer interactions, common issues, and resolutions in our ticketing system.
  • Manage computer information systems, including configuration, monitoring, and maintenance tasks.
  • Contribute to network troubleshooting and related problem-solving activities.
  • Handle additional duties and projects as needed.

Supervisory Responsibilities
This position has no supervisory responsibilities.
Required Knowledge/Skills/Abilities
Qualifications:
  • At least 1 year prior experience in customer support, technical support, or a related role.
  • Familiarity with assistive technology.
  • Ability to explain technical concepts in a clear and simple manner.
  • Proficient in Windows desktop, server operating systems, MacOS, IOS, Microsoft Office, various browsers, PC/Laptop configuration, registry systems, remote desktop, and VPN environments, including accessibility settings and system configurations.
  • Excellent problem solving, analytical, and troubleshooting skills.
  • Outstanding verbal and written communication skills; ability to effectively convey information to executives, business stakeholders, technical staff, and vendors.
  • Demonstrated customer service excellence and strong interpersonal abilities.
  • Capable of working independently as well as collaboratively in team settings.
  • Experience working with visually impaired individuals or in the assistive technology field.
  • Ability to research and apply technical documentation.

Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The typical salary range of the Technical Support Specialist is between $20.00 per hour and $23.00 per hour depending on experience, location and qualifications. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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