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Remote Automotive Technical Support Jobs in Ohio

Whitaker Networks Inc

Support Specialist

Fairlawn, OH · Remote

Provide remote technical support to clients, addressing hardware, software, and network issues * Monitor and manage client IT environments using remote monitoring and management (RMM) tools * Respond ...

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Detailed Description Support the Digital Payments Technology organization to develop, define, and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Detailed Description Support the Digital Payments Technology organization to develop, define, and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Detailed Description Support the Digital Payments Technology organization to develop, define, and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Motorola

Technical Service Manager

New Hampshire, OH · On-site +1

$90K - $105K/yr

This is a fully remote position, with up to 50% travel to customer sites across North Americ a ... Customer Support & Account Management * Develop a trusted advisor relationship with customer ...

Harris

(Remote) Technical Consultant

New Hampshire, OH · On-site +1

Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...

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All JobsAutomotive Technical Support JobsRemote Automotive Technical Support JobsRemote Automotive Technical Support Jobs in Ohio

Remote Automotive Technical Support information

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Automotive Technical Support jobs in Ohio?

For Remote Automotive Technical Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Technical Support jobs in Ohio look for?

The top searched job categories for Remote Automotive Technical Support jobs in Ohio are:

What cities in Ohio are hiring for Remote Automotive Technical Support jobs?

Cities in Ohio with the most Remote Automotive Technical Support job openings:

Remote Automotive Technical Support jobs near you
Infographic showing various Remote Automotive Technical Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Internship - Technical Support

The Bridge Group

Dayton, OH • On-site, Remote

$15 - $20/hr

Internship

Re-posted yesterday

Job description

Do you enjoy helping people with technology? Are you looking for a paid internship/entry level position to develop your skills in a professional work environment?


The Bridge Group provides managed IT services to a variety of organizations in southwest and central Ohio. We function as the IT department for organizations that don't have the resources to hire internally. You will gain experience with a variety of technologies and solutions as you work alongside our customers in making sure their IT investment is stable, secure, reliable and efficient.


Primary Responsibilities:

  • Guarantee that all customer requests are responded to, followed up on and completed thoroughly
  • Ensure that all customers have a positive and satisfactory experience
  • Assist customers with user of their technology stack
  • Troubleshoot technical issues
  • Coordinate work with vendors and other third parties to support our customers and their environments
  • Respond and follow-up with technical requests
  • Update customer documentation and review existing documentation as needed
  • Be aware of trends in support tickets to identify possible problems before they escalate


Qualifications:

  • High school diploma or equivalent
  • Valid driver's license and mode of transportation
  • Work experience in a technical support and/or customer service role
  • Superb customer service skills
  • Ability to think creatively
  • Ability to communicate information in written and verbal form


Location:

  • The intent is for this role to be remote/hybrid
  • Applicant must be located in the Dayton, Springfield or Columbus metro areas
  • Role can be office based in Dayton or Columbus if the applicant is unable to work remotely


Schedule:

  • Approximately 15-25 hours/week
  • Must be available Monday through Friday, 8:30 - 5:00 PM EST

Apply