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Remote Automotive Technical Support Jobs in Ohio

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

... technical problems. All Riverside Research opportunities require U.S. Citizenship. Position Overview Riverside Research is seeking a full-time Remote Sensing Scientist in support of the National Air ...

CollisionRight

ADAS Analyst

Dublin, OH · Remote

$18 - $25/hr

... technical support is provided by CollisionRight. Location: Remote, United States Pay: $18 - $25 per ... Use automotive service information programs to identify proper repair procedures and communicate ...

Mistras Group

TECHNICAL DIRECTOR

Heath, OH · Remote

The Technical Director is a leadership and operational role focused on driving scalability ... engineering support. * Manage performance, alignment, and communication across a remote ...

Booz Allen Hamilton, Inc.

Technical Editor

Beavercreek, OH · On-site +1

$55K - $126K/yr

Remote Work: No Job Number: R0244233 Location: Beavercreek,OH,US Share job via: Share Technical ... To support engagement and effective communication, employees working virtually are generally ...

TEKsystems

Service Desk Analyst

Westlake, OH · Remote

$18 - $23/hr

The ideal individual is comfortable handling high ticket volume, providing excellent customer service, and troubleshooting a broad range of technical issues in a remote support setting. Job Type ...

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All JobsAutomotive Technical Support JobsRemote Automotive Technical Support JobsRemote Automotive Technical Support Jobs in Ohio

Remote Automotive Technical Support information

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Automotive Technical Support jobs in Ohio?

For Remote Automotive Technical Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Technical Support jobs in Ohio look for?

The top searched job categories for Remote Automotive Technical Support jobs in Ohio are:

What cities in Ohio are hiring for Remote Automotive Technical Support jobs?

Cities in Ohio with the most Remote Automotive Technical Support job openings:

Remote Automotive Technical Support jobs near you
Infographic showing various Remote Automotive Technical Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Sensing Scientist

Riverside Research

Dayton, OH • Remote

$91K - $140K/yr

Full-time

Re-posted 15 days ago

Job description

Riverside Overview

Riverside Research is an independent National Security Nonprofit dedicated to research and development in the national interest. We provide high-end technical services, research and development, and prototype solutions to some of the country’s most challenging technical problems. All Riverside Research opportunities require U.S. Citizenship.

Position Overview

Riverside Research is seeking a full-time Remote Sensing Scientist in support of the National Air and Space Intelligence Center (NASIC) at Wright Patterson AFB, OH. You will be working with a team of Riverside Research, government, military, and contractor personnel to apply experience with intelligence analysis and remote sensing technologies to answer specific science, technology, and innovation problems. This work is in support of US Air Force and Intelligence Community programs.

Responsibilities

  • Identify candidate technologies that show promise to disrupt the evolutionary advance of military technologies
  • Assess viability of novel technologies identified and prioritize and/or recommend areas that require more detailed evaluation
  • Prioritize topics of interest; identify both open and classified sources of information on foreign research in relevant topic areas
  • Identify conferences or symposia addressing critical technology
  • Document state of research and leading research actors in relevant candidate technologies
  • Other duties as assigned

Qualifications

Required Qualifications:

  • Active TS/SCI security clearance
  • Bachelor’s degree in Electrical Engineering, Physics, or comparable technical degree; non-technical degree with experience will be considered
  • 4-5 years of experience working with overhead EO-IR data
  • Experience with intelligence community overhead EO-IR data sources
  • Experience with common remote sensing EO-IR data formats

Desired Qualifications:

  • Master's degree in Electrical Engineering, Physics, or comparable technical degree
  • Experience working with spectral and thermal signatures and libraries
  • Knowledge of standard spectral and thermal imaging data formats

Global Comp

$91,000 - $140,000 This represents the typical compensation range for this position based on experience, location and other factors.

Closing Statement

Riverside Research Institute is a not-for-profit, technology-oriented defense company, where service to our customers and support of our staff is our overall mission. Riverside is an affirmative action-equal opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring. Riverside offers comprehensive compensation and benefit packages to our employees. Riverside bases its employment decisions solely on technical experience, qualifications and other job-related criteria related to our organizational purpose as a not-for-profit company, and without regard to race, color, religion, age, sex marital status, sexual orientation, national origin, physical or mental disability, veteran’s status or any other status legally protected by applicable federal, state, and local law.

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