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Global Technical Account Manager Jobs (NOW HIRING)

Mendix

Technical Account Manager

Boston, MA · Remote

$160K - $270K/yr

Siemens is a Top 10 Global Software Company and a leader on Fast Company's Most Innovative ... Technical Account Manager The Technical Account Manager (TAM) is a post-sales technical lead ...

MBR Partners

Technical Account Manager

Dallas, TX · On-site

Headquartered in Silicon Valley, our client has global offices in Dallas, Seattle, Australia, Dubai ... Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced ...

Mobile Mentor

Be Seen First

Technical Account Manager

Brentwood, TN · On-site

$90K - $105K/yr

We are a global leader in the endpoint ecosystem - securing all devices, apps and data. We are a ... The Technical Account Manager (TAM) is a strategic partner to our clients, responsible for aligning ...

New

Mendix

Technical Account Manager

Boston, MA · On-site +1

$160K - $270K/yr

Siemens is a Top 10 Global Software Company and a leader on Fast Company's Most Innovative ... Technical Account Manager The Technical Account Manager (TAM) is a post-sales technical lead ...

Monitise

Technical Account Manager

Jacksonville, FL · On-site

If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Account Manager About your role: As a Technical Account Manager, you will serve as a primary ...

Monitise

Technical Account Manager

Alpharetta, GA

If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Account Manager About your role: As a Technical Account Manager, you will serve as a primary ...

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site +1

Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Sr Technical Account Manager ...

Claroty

Technical Account Manager

New York, NY · On-site +1

$140K - $160K/yr

Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the ... As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our ...

Fiserv, Inc.

Technical Account Manager

Alpharetta, GA · On-site

If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Account Manager About your role: As a Technical Account Manager, you will serve as a primary ...

Koch Industries

Technical Account Manager

Houston, TX · On-site

Technical Account Manager - Data Center Interconnect Solutions Location: Houston, Texas Remote Role ... Our Team The Global Sales and Marketing/Taiwan based ODM team partners with some of the world ...

varonis

Technical Account Manager

Dallas, TX · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

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Global Technical Account Manager information

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$40K

$86.4K

$169K

How much do global technical account manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for global technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is a global technical account manager?

A Global Technical Account Manager (GTAM) is a professional responsible for managing and supporting the technical needs of a company's key clients across multiple regions or countries. They act as the main point of contact between the client and the company's technical teams, ensuring that products and services are delivered effectively and any technical issues are resolved quickly. GTAMs often work with multinational clients, providing strategic guidance, facilitating communication, and coordinating resources to meet global requirements. Their goal is to build strong client relationships and ensure customer satisfaction with the company's technical offerings.

How does a global technical account manager typically collaborate with international clients and internal teams?

As a Global Technical Account Manager, you will regularly coordinate with both international clients and cross-functional internal teams, such as sales, engineering, and support. This role requires strong communication skills to manage client expectations, provide technical guidance, and ensure seamless delivery of solutions across different time zones and cultures. You'll often act as the primary technical point of contact, facilitating regular status updates, troubleshooting complex issues, and driving alignment between client requirements and internal resources. Adapting to diverse work styles and leveraging virtual collaboration tools are key to success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a global technical account manager, and why are they important?

A Global Technical Account Manager requires strong technical expertise, customer relationship management experience, and typically a degree in computer science or a related field. Familiarity with CRM platforms, cloud services, and technical support systems, as well as relevant certifications like ITIL or AWS, is highly beneficial. Exceptional communication, problem-solving, and cross-cultural collaboration skills help build trust and navigate complex client environments. These competencies are crucial for delivering high-value solutions, ensuring client satisfaction, and managing international accounts effectively.

What is the difference between Global Technical Account Manager vs Technical Support Engineer?

AspectGlobal Technical Account ManagerTechnical Support Engineer
CredentialsTechnical certifications, industry-specific knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, strategic account managementTechnical issue resolution, customer support
Employer & IndustryTech companies, enterprise solutionsIT service providers, software companies
Search & Comparison IntentUnderstanding strategic roles, account managementTechnical troubleshooting, support roles

The Global Technical Account Manager focuses on strategic, long-term relationships with clients, ensuring product success and satisfaction. In contrast, a Technical Support Engineer primarily handles technical issues and troubleshooting. Both roles require technical expertise, but their focus and daily tasks differ significantly.

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Global Technical Account Manager jobs near you
Infographic showing various Global Technical Account Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Head of Global Technical Account Management

Remote

ScaleOps
See more jobs at ScaleOpsexternal

Full-time

Re-posted 20 days ago

Job description

Job Summary:
ScaleOps is a leader in real-time automated cloud resource management, revolutionizing how DevOps teams manage their cloud-native application infrastructures. As the Head of Global Technical Account Management, you will lead the global Technical Account Management organization, ensuring customers realize the full value of the ScaleOps platform through strategic guidance and technical support.
Responsibilities:
• Own the global Technical Account Management strategy, driving technical success and long-term customer outcomes.
• Build, lead, and scale a global team of Technical Account Managers, including hiring, onboarding, enablement, and career development.
• Define clear engagement models, success metrics, and best practices for post-sale technical account management.
• Ensure customers achieve measurable, ongoing value from the ScaleOps platform, including cost savings, performance improvements, and operational efficiency.
• Develop deep, trust-based relationships with technical and operational stakeholders within customer organizations.
• Guide customers through adoption, optimization, and scaling of the platform in real-world production environments.
• Act as a strategic technical advisor, helping customers align ScaleOps with their evolving infrastructure and business goals.
• Serve as the senior technical escalation point for strategic accounts.
• Proactively identify risks, gaps, and underutilized capabilities, drive mitigation and optimization plans, and surface these to leadership.
• Ensure customers operate stable, healthy environments while continuously improving outcomes.
• Partner closely with Account Managers to drive retention, expansion through value, and long-term customer health.
• Work with Support to ensure seamless escalation and resolution of technical issues.
• Collaborate with Product and Engineering to surface customer insights, feature requests, influence roadmap priorities, and improve platform usability and reliability.
• Represent the customer perspective in internal discussions and planning.
• Define and track KPIs such as adoption, value realization, customer health and satisfaction.
• Build scalable playbooks, processes, and documentation to support global growth.
• Continuously refine how ScaleOps delivers technical value to customers at scale.
Qualifications:
Required:
• Proven experience leading or scaling Technical Account Management or post-sale technical customer success teams in B2B SaaS.
• Strong working knowledge of Kubernetes and cloud-native/container platforms (must).
• Experience supporting enterprise customers running production, mission-critical environments.
• A strong customer-first mindset, with demonstrated success driving adoption, optimization, and long-term value.
• Ability to translate complex technical capabilities into clear customer outcomes.
• Excellent leadership, communication, and stakeholder management skills.
• Comfortable operating in a fast-growing, global environment.
Company:
ScaleOps is redefining cloud resource management from the ground up. Founded in 2022, the company is headquartered in New York, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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