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Technical Account Manager Tam Jobs (NOW HIRING)

Rapid7

Technical Account Manager (TAM)

Tampa, FL · On-site

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader ...

SpyCloud

Technical Account Manager (TAM)

Austin, TX

$96K - $125K/yr

The Technical Account Manager (TAM) works closely with SpyCloud's customers and draws on their exceptional customer-facing skills and technical acumen to help our customers successfully adopt our ...

Rapid7

Technical Account Manager (TAM)

Tampa, FL · On-site

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader ...

Rapid7

Technical Account Manager (TAM)

Austin, TX · On-site

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader ...

SpyCloud

Technical Account Manager (TAM)

Austin, TX · On-site +1

$96K - $125K/yr

The Technical Account Manager (TAM) works closely with SpyCloud's customers and draws on their exceptional customer-facing skills and technical acumen to help our customers successfully adopt our ...

viLogics

Technical Account Manager (TAM)

Naples, FL

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

viLogics

Technical Account Manager (TAM)

Naples, FL · On-site

Salary: 20 As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. Youll act as the ...

Ibotta

Technical Account Manager (TAM)

Denver, CO · On-site

$135K - $156K/yr

Ibotta is seeking a Technical Account Manager (TAM) for our Ibotta Performance Network (IPN) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The mission ...

Ibotta

Technical Account Manager (TAM)

Denver, CO

$135K - $156K/yr

Ibotta is seeking a Technical Account Manager (TAM) for our Ibotta Performance Network (IPN) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.The mission for ...

Okta

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

Okta

Sr. Technical Account Manager

Chicago, IL · On-site

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

Okta

Sr. Technical Account Manager

Bellevue, WA · On-site

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

CubX Inc.

Technical Account Manager (TAM)

Lakewood, NJ · On-site

$60K - $85K/yr

As a Technical Account Manager, you will play a pivotal role in building strategic partnerships with clients, ensuring their IT environments are optimized, secure, and aligned with business ...

CubX Inc.

Technical Account Manager (TAM)

Lakewood, NJ · On-site

$60K - $85K/yr

As a Technical Account Manager, you will play a pivotal role in building strategic partnerships with clients, ensuring their IT environments are optimized, secure, and aligned with business ...

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Technical Account Manager Tam information

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$40K

$86.4K

$169K

How much do technical account manager tam jobs pay per year?

As of Jun 14, 2026, the average yearly pay for technical account manager tam in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What is a Technical Account Manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a Technical Account Manager (TAM), and why are they important?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges Technical Account Managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.
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What cities are hiring for Technical Account Manager Tam jobs? Cities with the most Technical Account Manager Tam job openings:
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Technical Account Manager Tam jobs near you
Infographic showing various Technical Account Manager Tam job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 1% Full Time, 67% Part Time, 25% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.
Technical Account Manager (TAM)

Technical Account Manager (TAM)

Rapid7

Tampa, FL • On-site

Full-time

Posted 28 days ago

Job description

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader guides customers through complex deployments, drives deep product adoption, and acts as a strategic technical partner to maximize long-term security outcomes.
About the Team
The Technical Account Management team is committed to delivering a premier, white-glove experience. Through dedicated partnerships with highly skilled cybersecurity professionals, we build personalized, high-value experiences that customers trust, value, and recommend.
About the Role
As a Technical Account Manager, your primary responsibility will be to ensure customer success through strategic technical partnership. Specifically, your focus will be to:
  • Translate customer business and security objectives into technical solutions to drive successful outcomes.
  • Act as the primary technical owner for assigned enterprise and federal accounts, guiding long-term planning and execution.
  • Deliver proactive security guidance to shape customer programs beyond standard break-fix support.
  • Meet regularly with key accounts to evaluate system health, highlight best practices, and preview upcoming releases.
  • Advocate for the voice of the customer internally, driving alignment and requirements across cross-functional product groups.
  • Orchestrate crisis and incident response by aligning Customer Success, Support, and Engineering teams during critical escalations.
  • Develop and maintain deep technical knowledge of security technologies and Rapid7 product offerings.
  • Mentor team members and cross-functional partners on product best practices and deployment strategies.

The skills and qualities you'll bring include:
  • Bring 7 or more years of experience in a technical account management, professional services, solutions engineering, or technical support role.
  • Apply 4 or more years of hands-on Linux experience, including supporting and troubleshooting Linux-based applications.
  • Utilize 3 or more years of networking experience alongside solid troubleshooting skills.
  • Communicate clearly to convey technical objectives, manage crisis escalations, and build trust with senior customer stakeholders.
  • Build a global network and work across boundaries to coordinate customer support, customer success, and product engineering teams.
  • Embrace difficult conversations with customers during security incidents, actively listening and checking for understanding to resolve escalations.
  • Drive personal and team accountability for meeting customer-facing commitments and securing optimal technical outcomes.
  • Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
#LI-BD1
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,500+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

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