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Technical Account Manager Tam Jobs (NOW HIRING)

SpyCloud

Technical Account Manager (TAM)

Austin, TX

$96K - $125K/yr

The Technical Account Manager (TAM) works closely with SpyCloud's customers and draws on their exceptional customer-facing skills and technical acumen to help our customers successfully adopt our ...

Rapid7

Technical Account Manager (TAM)

Tampa, FL · On-site

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader ...

Rapid7

Technical Account Manager (TAM)

Tampa, FL · On-site

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader ...

Rapid7

Technical Account Manager (TAM)

Austin, TX

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader ...

SpyCloud

Technical Account Manager (TAM)

Austin, TX · On-site +1

$96K - $125K/yr

The Technical Account Manager (TAM) works closely with SpyCloud's customers and draws on their exceptional customer-facing skills and technical acumen to help our customers successfully adopt our ...

Radicl Defense

Technical Account Manager (TAM)

Boulder, CO · On-site

$170K - $180K/yr

About the role As a Technical Account Manager (TAM), you will serve as the primary relationship owner for our most strategic customers. You are a key point of accountability for these accounts ...

viLogics

Technical Account Manager (TAM)

Naples, FL · On-site

Salary: 20 As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. Youll act as the ...

viLogics

Technical Account Manager (TAM)

Naples, FL

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

Ibotta

Technical Account Manager (TAM)

Denver, CO · On-site

$135K - $156K/yr

Ibotta is seeking a Technical Account Manager (TAM) for our Ibotta Performance Network (IPN) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The mission ...

Ibotta

Technical Account Manager (TAM)

Denver, CO · On-site

$135K - $156K/yr

Ibotta is seeking a Technical Account Manager (TAM) for our Ibotta Performance Network (IPN) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.The mission for ...

Okta

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

Okta

Sr. Technical Account Manager

Chicago, IL · On-site

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

Okta

Sr. Technical Account Manager

Bellevue, WA · On-site

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

CubX Inc.

Technical Account Manager (TAM)

Lakewood, NJ · On-site

$60K - $85K/yr

As a Technical Account Manager, you will play a pivotal role in building strategic partnerships with clients, ensuring their IT environments are optimized, secure, and aligned with business ...

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Technical Account Manager Tam information

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$40K

$86.4K

$169K

How much do technical account manager tam jobs pay per year?

As of Jun 15, 2026, the average yearly pay for technical account manager tam in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What is a Technical Account Manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a Technical Account Manager (TAM), and why are they important?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges Technical Account Managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.
More about Technical Account Manager Tam jobs
What cities are hiring for Technical Account Manager Tam jobs? Cities with the most Technical Account Manager Tam job openings:
What states have the most Technical Account Manager Tam jobs? States with the most job openings for Technical Account Manager Tam jobs include:
What job categories do people searching Technical Account Manager Tam jobs look for? The top searched job categories for Technical Account Manager Tam jobs are:
Technical Account Manager Tam jobs near you
Infographic showing various Technical Account Manager Tam job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 1% Full Time, 67% Part Time, 25% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.
Technical Account Manager (TAM)

Technical Account Manager (TAM)

SpyCloud

Austin, TX

$96K - $125K/yr

Other

Posted 2 days ago

Job description

The Technical Account Manager (TAM) works closely with SpyCloud's customers and draws on their exceptional customer-facing skills and technical acumen to help our customers successfully adopt our products. With a goal of becoming a trusted consultant and advisor, the TAM unlocks value and finds solutions that leverage our products and services. A successful TAM utilizes their relationship management skills and technical credibility to effectively communicate to all levels of the organization.

What You'll Do:

  • Project Management:
    • Project manage enterprise onboarding/integration, ensuring timely and successful launches.
    • Monitor the product/program/project from initiation through delivery, interfacing with customers on technical matters.
  • Customer Collaboration:
    • Work closely with Customer Success Management and other internal teams to identify opportunities and translate customer goals into executable technical setups with adoption plans.
    • Understand the customer and identify and address technical challenges, owning the process including communication of issues, goals, requirements, and solutions.
  • Technical Guidance:
    • Maintain a deep understanding of SpyCloud's products.
    • Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
  • Best Practices Development:
    • Develop best practices and assets based on learnings from customer engagement to support initiatives to scale.
  • Customer Advocacy:
    • Be a customer advocate, representing our customers internally.
    • Provide feedback and find ways to improve the customer's experience through processes and collateral, driving value realization.

Requirements:

  • Technical Acumen:
    • Strong technical acumen and experience influencing change at all levels.
    • A solid working knowledge of various web technologies with an understanding of APIs and databases.
    • Good knowledge of REST technology, previous work with APIs, and ability to understand and troubleshoot cloud solutions.
  • Documentation and Process Management:
    • A track record of creating documentation of processes, playbooks, and other information for use by TAMs.
  • Team Collaboration:
    • Ability to work effectively in teams of both technical and non-technical individuals across multiple concurrent projects.
  • Business-Technical Translation:
    • Experience translating business goals into technical solutions.
  • Data Analytics:
    • Understands data analytics to identify key performance indicators and perform data analysis to drive insights.
  • Customer Interaction:
    • Ability to seamlessly work with the customer's development team.
    • Practical experience with a solid background in problem analysis and resolution of SaaS enterprise platforms.
  • BA/BS/Undergraduate degree required.

Nice to Have

  • 3-5+ years of Technical Account Management or Sales Engineering experience in a customer-facing role.
  • Familiarity with Software as a Service (SaaS) solutions.
  • Hands-on experience with programming/scripting languages and their usage with APIs.
  • Cybersecurity and ATO prevention experience a plus.
  • Experience with either Active Directory, Entra ID, Splunk, XSOar, Sentinel, SOAR/SIEM

Base Salary Range: $96,000 - $125,000

The salary range reflects the expected base compensation for a fully qualified candidate at this level based on experience, qualifications, and market data at the time of posting.

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