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Technical Account Manager Tam Jobs (NOW HIRING)

Rapid7

Technical Account Manager (TAM)

Tampa, FL · On-site

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing the relationship between Rapid7 and its most significant enterprise and federal accounts. This role is ...

SpyCloud

Technical Account Manager (TAM)

Austin, TX

The Technical Account Manager (TAM) works closely with SpyCloud's customers and draws on their exceptional customer-facing skills and technical acumen to help our customers successfully adopt our ...

Rapid7

Technical Account Manager (TAM)

Tampa, FL

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader ...

Rapid7

Technical Account Manager (TAM)

Austin, TX

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader ...

SpyCloud

Technical Account Manager (TAM)

Austin, TX · On-site +1

The Technical Account Manager (TAM) works closely with SpyCloud's customers and draws on their exceptional customer-facing skills and technical acumen to help our customers successfully adopt our ...

viLogics

Technical Account Manager (TAM)

Naples, FL

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

viLogics

Technical Account Manager (TAM)

Naples, FL · On-site

Salary: 20 As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. Youll act as the ...

Ibotta

Technical Account Manager (TAM)

Denver, CO · On-site

$135K - $156K/yr

Ibotta is seeking a Technical Account Manager (TAM) for our Ibotta Performance Network (IPN) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The mission ...

Ibotta

Technical Account Manager (TAM)

Denver, CO

$135K - $156K/yr

Ibotta is seeking a Technical Account Manager (TAM) for our Ibotta Performance Network (IPN) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.The mission for ...

Okta

Sr. Technical Account Manager

Chicago, IL

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

New

Okta

Sr. Technical Account Manager

Chicago, IL · On-site

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

CubX Inc.

Technical Account Manager (TAM)

Lakewood, NJ · On-site

$60K - $85K/yr

As a Technical Account Manager, you will play a pivotal role in building strategic partnerships with clients, ensuring their IT environments are optimized, secure, and aligned with business ...

CubX Inc.

Technical Account Manager (TAM)

Lakewood, NJ · On-site

$60K - $85K/yr

As a Technical Account Manager, you will play a pivotal role in building strategic partnerships with clients, ensuring their IT environments are optimized, secure, and aligned with business ...

Infosight, Inc.

Technical Account Manager

Hialeah, FL · Remote

$65K - $85K/yr

Vision insurance Technical Account Manager (TAM) Compensation: Base $65 to 85K with an annual OTE of $130K to $150K About InfoSight Inc.: InfoSight Inc. is a leading provider of cybersecurity ...

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How much do technical account manager tam jobs pay per year?

As of Jun 11, 2026, the average yearly pay for technical account manager tam in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What is a Technical Account Manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a Technical Account Manager (TAM), and why are they important?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges Technical Account Managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.
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What cities are hiring for Technical Account Manager Tam jobs? Cities with the most Technical Account Manager Tam job openings:
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Technical Account Manager Tam jobs near you
Infographic showing various Technical Account Manager Tam job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 1% Full Time, 67% Part Time, 25% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.
Technical Account Manager (TAM)

Technical Account Manager (TAM)

Rapid7

Tampa, FL • On-site

Full-time

Posted 25 days ago

Job description

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing the relationship between Rapid7 and its most significant enterprise and federal accounts. This role is crucial for guiding customers through successful deployment, ensuring product adoption, and maximizing the use of Rapid7 solutions to achieve their desired security outcomes and long-term technical success.
About the Team
The Technical Account Management (TAM) team is committed to delivering a premier, "white-glove" experience. We offer customers a trusted, dedicated technical partnership with highly skilled cybersecurity professionals who are experts in Rapid7's product suite. Our core mission is to build personalized, seamless, and high-value experiences that customers not only trust and value but are also eager to recommend.
About the Role
As a Technical Account Manager, your primary responsibility will be to ensure customer success through strategic technical partnership.
Specifically, your focus will be to:
  • Understand customer business and security objectives and apply technical expertise to drive successful outcomes
  • Serve as the technical owner for assigned accounts, supporting both planning and execution needs
  • Go beyond break/fix support by helping shape customer strategy and long-term security programs
  • Meet regularly with customers to review system health, best practices, upcoming releases, and program progress
  • Act as the advocate and voice of the customer within Rapid7, ensuring requirements are understood across teams
  • Direct crisis and incident response by coordinating with Customer Success, Support, and Engineering teams
  • Maintain deep technical knowledge of Rapid7's product offerings and mentor others on best practices
  • Demonstrate and exemplify Rapid7's Core Values:
    • Bring You: Embracing individuality, authenticity, and diverse perspectives to foster an inclusive environment.
    • Be an Advocate:Serving as champions for customers, the community, and the broader digital world, advocating for better security.
    • Impact Together: Collaborating, sharing knowledge, and acting as a team to create meaningful results.
    • Never Done: Fostering a mindset of continuous learning, growth, and improvement.
    • Challenge Convention: Encouraging innovation and pushing boundaries to find new, better ways to solve cybersecurity challenges.
  • Travel up to 10% to meet with customers onsite

The skills and qualities you'll bring include:
  • 7+ years of experience in a TAM, professional services, solutions engineer, or technical support role with exposure to networking and security technologies
  • Strong account management and project management skills
  • 4+ years of hands-on Linux experience, including supporting Linux-based applications
  • 3+ years of networking experience
  • Excellent communication and customer service skills, both written and verbal
  • Adaptability and eagerness to learn new technologies
  • Collaborative mindset with the ability to make independent decisions
  • Proven problem-solving skills and ability to define solutions for complex challenges
  • A strong commitment to driving positive, material impact on the business, demonstrated through a customer-centric mindset.

Nice to Have:
  • Industry certifications such as CISSP, CSP, CEH, Security+, or OSCP
  • SQL experience (required baseline)
  • Familiarity with scripting languages
  • Familiarity with Cloud Security (AWS, AZURE, GCP)
  • Proficiency with Rapid7 or similar cybersecurity products
  • Penetration testing experience
  • 3+ years of direct security experience

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
#LI-BD1
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,500+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

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