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Technical Account Manager Tam Jobs (NOW HIRING)

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

Salary: 20 As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. Youll act as the ...

What you'll do The Senior Technical Account Manager (TAM) accelerates customer value realization with Docusign IAM by serving as a strategic, data-driven technical solution advisor to enterprise ...

What you'll do The Senior Technical Account Manager (TAM) accelerates customer value realization with Docusign IAM by serving as a strategic, data-driven technical solution advisor to enterprise ...

Ibotta is seeking a Technical Account Manager (TAM) for our Ibotta Performance Network (IPN) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The mission ...

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta ...

As a Technical Account Manager, you will play a pivotal role in building strategic partnerships with clients, ensuring their IT environments are optimized, secure, and aligned with business ...

As a Technical Account Manager, you will play a pivotal role in building strategic partnerships with clients, ensuring their IT environments are optimized, secure, and aligned with business ...

Technical Account Manager

Hialeah, FL · Remote

$65K - $85K/yr

Vision insurance Technical Account Manager (TAM) Compensation: Base $65 to 85K with an annual OTE of $130K to $150K About InfoSight Inc.: InfoSight Inc. is a leading provider of cybersecurity ...

As a Technical Account Manager, you will play a pivotal role in building strategic partnerships with clients, ensuring their IT environments are optimized, secure, and aligned with business ...

The Technical Account Manager (TAM) will connect on a regular basis with our existing customers and perform technical checkups. The TAM will serve as the primary point of contact for his/her ...

The Technical Account Manager (TAM) will connect on a regular basis with our existing customers and perform technical checkups. The TAM will serve as the primary point of contact for his/her ...

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Technical Account Manager Tam information

See salary details

$40K

$86.4K

$169K

How much do technical account manager tam jobs pay per year?

As of Jul 12, 2026, the average yearly pay for technical account manager tam in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What is a Technical Account Manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a Technical Account Manager (TAM), and why are they important?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges Technical Account Managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.
More about Technical Account Manager Tam jobs
What cities are hiring for Technical Account Manager Tam jobs? Cities with the most Technical Account Manager Tam job openings:
What states have the most Technical Account Manager Tam jobs? States with the most job openings for Technical Account Manager Tam jobs include:
Infographic showing various Technical Account Manager Tam job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Technical Account Manager (TAM) - Plano, Texas

Nile Global Inc

Plano, TX

Full-time

Re-posted 7 days ago


Job description

Technical Account Manager (TAM)
Location: Onsite: 7500 Dallas Pkwy, Plano, TX 75024

Company Overview:

Nile is on a mission to build the world's most secure networks and deliver them as-a-service, acting as a force multiplier for IT. Nile brings together principles of zero-trust, autonomous operations and the cloud to offer next-generation wired and wireless solution for branch and campus deployments worldwide.

Role Overview

The Technical Account Manager (TAM) provides a strategic technical advocate and advisor for the Customer across its Nile deployment. The TAM focuses on operator readiness, adoption, and ongoing satisfaction, ensuring that the Customer realizes the intended business and operational outcomes from the Nile platform. This includes

Provide a consistent technical leadership interface between the Customer and Nile.

Coordinate operator training, enablement, and readiness activities.

Oversee early-life “hyper-care” and drive continued health and adoption thereafter.

This role includes Operator Readiness Planning, Training and Enablement Coordination, Hyper-Care Oversight, Health and Adoption Reviews, Roadmap and Feedback Loop

Act as the primary technical advocate for the Customer at a program level.

Maintain and update a customer operator readiness and enablement plan.

Coordinate training schedules and ensure attendance tracking and follow-up.

Drive and lead hyper-care periods after major deployments or milestones.

Host regular health and adoption reviews, capturing and tracking action items.

Communicate relevant roadmap items, early access programs, and best practices to Customer.

Responsiblities

Own and manage all required third-party tool and service integrations

Plan and execute migration from the existing network and associated infrastructure to Nile.

Operate and manage the end-user Help Desk.

Manage and coordinate support for all third-party infrastructure tools and services.

Designate a primary empowered point of contact (POC) for all project and service management, communications, and escalations.

Nominate operator and engineering stakeholders for readiness planning and training.

Ensure participation of appropriate personnel in training, health reviews, and roadmap sessions.

Provide feedback on service experience, training effectiveness, and feature requirements.

Collaborate in defining and tracking success metrics (for example, incident trends, operator satisfaction).

TAM leads or participates in quarterly or semi-annual service reviews, as agreed.

TAM maintains an agreed set of KPIs/OKRs related to Customer outcomes (for example, time-to-resolution trends, training coverage, feature adoption).

Communication channels may include scheduled meetings, email summaries, and shared documentation or workspaces.