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Technical Account Manager Tam Jobs (NOW HIRING)

Mendix

Technical Account Manager

Boston, MA · Remote

$160K - $270K/yr

The TAM is both a technical practitioner, capable of hands-on prototyping and integrations, and a strategic advisor, enabling customer success while channeling feedback to Siemens' product teams. A ...

Mendix

Technical Account Manager

Boston, MA · On-site

The TAM is both a technical practitioner, capable of hands-on prototyping and integrations, and a strategic advisor, enabling customer success while channeling feedback to Siemens' product teams. A ...

Worldpay, Inc.

Technical Account Manager

Milwaukee, WI · On-site

$121K - $207K/yr

The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support ...

Worldpay, Inc.

Technical Account Manager

Jacksonville, FL · On-site

$121K - $207K/yr

The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support ...

FIS

Technical Account Manager

New York, NY · On-site

$121K - $207K/yr

The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support ...

Worldpay, Inc.

Technical Account Manager

Atlanta, GA · On-site

$121K - $207K/yr

The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support ...

Worldpay, Inc.

Technical Account Manager

New York, NY · On-site

$121K - $207K/yr

The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support ...

FIS

Technical Account Manager

Milwaukee, WI · On-site

$121K - $207K/yr

The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support ...

FIS

Technical Account Manager

Atlanta, GA · On-site

$121K - $207K/yr

The TAM collaborates closely with client-assigned teams to deliver seamless and proactive technical engagement. About the team: The Technical Account Manager (TAM) is a part of the Client Support ...

Ingram Micro Inc.

NY · On-site

$90 - $120/hr

As a Technical Account Manager (TAM) for AWS at Ingram Micro, you will act as a trusted advisor to our AWS reseller partners across the Nordics. Your role is to provide technical guidance, solution ...

Bland

Technical Account Manager

San Francisco, CA · On-site

$120K - $180K/yr

And now we're hiring our next game-changing teammate: a Technical Account Manager (TAM) who lives at the intersection of customer success, and solutions. Why this role exists We need someone who will ...

NICE

OR · On-site

The Technical Account Manager (TAM) is a trusted advisor to NICE's customers and will provide both proactive and reactive post-implementation support ensuring alignment with the Customer's priorities ...

Modern Treasury

Technical Account Manager

Modern Treasury is hiring a Technical Account Manager (TAM) to own the end-to-end post-sale customer journey from onboarding and implementation through long-term operation and growth. This role ...

Trace3

Technical Account Manager

Houston, TX · On-site

The Technical Account Manager (TAM) will be a technical liaison between the pre-sales engineering and sales team with the customer's technical stakeholders. This position will have a strong ...

Modern Treasury

Technical Account Manager

Modern Treasury is hiring a Technical Account Manager (TAM) to own the end-to-end post-sale customer journey from onboarding and implementation through long-term operation and growth. This role ...

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$86.4K

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How much do technical account manager tam jobs pay per year?

As of Aug 13, 2026, the average yearly pay for technical account manager tam in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What is a technical account manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a technical account manager (TAM)?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges technical account managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.
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Technical Account Manager Tam jobs near you
Infographic showing various Technical Account Manager Tam job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Technical Account Manager

Mendix

Boston, MA • Remote

$160K - $270K/yr

Full-time

Re-posted 12 days ago

Job description

Mendix is a low-code app development platform:

First, what is low-code? Low-code is a visual approach to software development that enables you to abstract and automate every step of the application lifecycle. Gartner predicts that “by 2024, low-code application development will be responsible for more than 65% of application development activity.”
 
Mendix, the global leader in enterprise low-code, is fundamentally reinventing the way applications are built. The Mendix platform was created to promote collaboration between Business & IT teams so that an entire organization can participate in the application development process. With Mendix, thousands of forward-thinking companies around the world like Ford Auto, Zurich Insurance, Freshfields, and Red Bull, can unleash their best ideas quickly. 
  
Mendix is repeatedly ranked a Leader in analyst reports from Gartner and Forrester. In the 2021 Gartner® Magic Quadrant for Multiexperience Development Platforms, Mendix placed at the very top of the Leaders quadrant. 
 
Mendix is a Siemens Business:
 
Siemens is a Top 10 Global Software Company and a leader on Fast Company’s Most Innovative Companies in the World! With the acquisition of Mendix in 2018, Siemens Digital Industries Software is driving transformation to enhance the digital enterprise where engineering, manufacturing and electronics meet the future of innovation. Mendix employees have the opportunity to work in a hyper-growth environment with the support of Siemens’ unbeatable legacy and resources. 
 

Technical Account Manager

The Technical Account Manager (TAM) is a post-sales technical lead responsible for driving the successful adoption, scaling, and self-sufficiency of advanced software solutions, including Mendix, Graph Studio, AI Cloud, and SAS Language Compiler tools. This role focuses on guiding customers toward effective product utilization, establishing robust architectural views, and fostering trusted relationships with senior stakeholders. The TAM is both a technical practitioner, capable of hands-on prototyping and integrations, and a strategic advisor, enabling customer success while channeling feedback to Siemens' product teams.

A successful TAM ensures that customers achieve productive use of sold software through clear technical account plans, seamless orchestration across teams, and empowered, self-sufficient customer teams. They drive account growth by surfacing new technical use cases, de-risking expansions, and sharing adoption best practices to scale know-how across the organization. Additionally, they act as the voice of the customer, channeling structured field insights to Product teams while ensuring customers recognize their needs reflected in Siemens’ roadmap.

The TAM serves as the post-sale technical hub, enabling adoption and expansion by providing technical input to the Account Executive and aligning strategies with Expert Services for implementation. They coordinate across Specialists, Renewal Specialists, and Partner AEs for seamless execution and planning, while advising customer architects on product integration without taking ownership of architecture decisions. Acting as the bridge to the Field CTO, the TAM delivers field insights upstream and roadmap context to customers, while commercial aspects like QBRs, CSAT/NPS, upsells, and renewals remain with the AE, Renewal Specialists.SA

Responsibilities

Technical Account Strategy & Planning

  • Build trusted relationships with customer stakeholders like CIOs, CTOs, and enterprise architects. Serve as their strategic technical advisor.
  • Collaborate with AEs and Partner Managers to align technical adoption and growth priorities.
  • Maintain a clear view of customer architecture, advising on product integration.
  • Develop and own Customer Adoption Plans aligned to customer strategies, ensuring progress and alignment.

Adoption & Technical Execution

  • Lead technical kickoffs and adoption enablement activities (e.g., workshops, account reviews) to drive customer self-sufficiency.
  • Prototype and lightly integrate solutions as needed; engage Specialists for heavy builds.
  • Align with Expert Services for implementations, focusing on adoption health.

Footprint Growth & Bid Support

  • Shape new technical use cases and identify scaling opportunities across products.
  • Route potential commercial signals to the account team and contribute expert technical input on bids and RFx processes.

Internal Operations & Orchestration

  • Track adoption health and pipelines while supporting internal reviews and account planning.
  • Collaborate across Siemens teams and use internal tools to streamline processes.

Knowledge Sharing & Mentoring

  • Share adoption best practices and contribute to playbooks and reference materials.
  • Mentor TAMs and team members, driving technical excellence.

Field Signal & Product Feedback

  • Capture adoption insights and provide structured feedback to the Field CTO.
  • Advocate for customer needs internally, ensuring alignment and addressing blockers.

General

  • Uphold Siemens' values, maintain compliance, and complete necessary administrative tasks.

Requirements

Competencies:

  • Deep Adoption Expertise: Expertise in the adoption and account discipline, with breadth across all four products and practitioner-level hands-on capability for prototyping, demos, and product work.
  • Software, Data & AI Practices: Proficiency in delivery practices and technical execution across software, data, and AI solutions.
  • Wider Siemens Portfolio Awareness: Familiarity with the broader Siemens portfolio to identify integration opportunities and adjacent solutions.
  • Technical Account Planning: Develop technical account plans and align adoption strategies with customer goals and priorities.
  • Architectural Advisory: Advise on architectural landscape mapping and integration of products into customer environments.
  • Stakeholder Relationship Management: Build and maintain relationships with senior stakeholders such as CIOs, CTOs, enterprise architects, and business leaders.
  • Orchestration & Collaboration: Coordinate across teams (AEs, Specialists, Expert Services, Partner Managers) for seamless execution and adoption.
  • Voice-of-Customer Advocacy: Capture structured feedback and represent customer needs to influence product roadmaps while providing technical input to bids and RFx processes.
  • Mentoring & Knowledge Sharing: Coach TAM peers, contribute to adoption best practices, and enable customer self-sufficiency.
  • Growth Mindset & AI Proficiency: Embrace self-development, a growth mindset, and skilled use of generative AI to improve efficiency and quality in daily work.

Education and Experience:

  • Degree in computer science, engineering, or a related field; advanced degrees are welcome.
  • Demonstrated experience in technical customer management, consultancy, presales, or similar roles within software or technology.
  • Flexible work environment with potential travel as required for customer engagements.
Comp is OTE
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
 
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
 
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
 
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California residents have the right to receive additional notices about their personal information. To learn more, click here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.