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Msp Account Manager Jobs (NOW HIRING)

Thriveon

MSP Account Executive Mid-Market

Eden Prairie, MN · On-site

$180K - $220K/yr

We deliver a clearly differentiated managed IT service that combines Fractional CIO leadership ... The Role Thriveon is seeking an MSP Account Executive Mid-Market to drive net-new growth across our ...

Versa Networks

MSP Account Executive

$200K - $280K/yr

As a Channel Account Manager, you will be responsible for managing our channel partners and driving ... Manage Channel Partnerships: Build and maintain strong relationships with our existing channel ...

bingoo

On Site Coordinator

Spokane, WA · On-site

This includes serving as Compliance Auditor for all HCPs, as a Recruiter for the subcontractor when submitting profiles to a MSP account; and as an Account Manager Coordinator when confirming ...

Thriveon

MSP Account Executive Mid-Market

Eden Prairie, MN · On-site

$180K - $220K/yr

The company delivers a clearly differentiated managed IT service that combines Fractional CIO ... Recognized on the Inc. 5000 and Channel Futures MSP 501, Thriveon is poised for significant growth.

Versa Networks, Inc.

$200K - $280K/yr

As a Channel Account Manager, you will be responsible for managing our channel partners and driving ... Manage Channel Partnerships: Build and maintain strong relationships with our existing channel ...

The 20 MSP

Account Manager

Danville, IL · On-site

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners ... Account Managers will own the relationship with their clients. They will build long-lasting ...

Calix

This role is focused on ecosystem creation, program architecture, market development, and organizational leadership rather than direct MSP partner account management. Strategic and high‑value MSP ...

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Msp Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do msp account manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for msp account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

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Msp Account Manager jobs near you
Infographic showing various Msp Account Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

MSP Account Executive Mid-Market

Eden Prairie, MN • On-site

Thriveon
IT Services • 11 - 50 employees
Learn more about Thriveonexternal

$180K - $220K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 9 days ago

Job description

Thriveon is Minnesota's leading IT provider, locally owned and operated since 2002. We deliver a clearly differentiated managed IT service that combines Fractional CIO leadership, cybersecurity, and proactive IT management into one cohesive solution. Recognized on the Inc. 5000 and Channel Futures MSP 501, and repeatedly named one of the 100 Best Companies to Work in Minnesota based on employee feedback, Thriveon is poised for significant growth.
The Role
Thriveon is seeking an MSP Account Executive Mid-Market to drive net-new growth across our Minnesota market. This is a full-cycle, net-new hunting role: you own the sales process from prospecting through close, and - most importantly - you self-generate your own first-time appointments through outbound prospecting. You will lead consultative conversations with CEOs and executive leadership and partner with our Fractional CIOs to design solutions that tie technology to business outcomes. This role is ideal for a proven self-starter who fills their own calendar and thrives on ownership.
Responsibilities
• Self-generate a minimum of 2 first-time appointments per week through your own outbound prospecting - cold calls, in-person drop-ins, email, and LinkedIn. Referrals and networking are additive, not a substitute for self-sourced outbound.
• Own the full sales cycle: prospecting, discovery, solution alignment, proposal, and close. By month 6, that pipeline converts to roughly one new client per month.
• Lead consultative discovery with CEOs, Partners, and executive leadership.
• Uncover client pain points related to IT strategy, cybersecurity, AI, and operational efficiency.
• Collaborate with Fractional CIOs and technical leaders to design tailored solutions.
• Maintain accurate pipeline activity, forecasting, and reporting in HubSpot.
• Meet and exceed activity, conversion, and revenue goals.
Requirements
• A demonstrated history of personally self-sourcing new-business meetings by phone at volume - not relying on SDRs, marketing, or an existing book of business.
• Proven experience in full-cycle B2B sales, ideally within IT services, MSP, or consulting.
• This is a hunting role for net-new logos. Not Account-management.
• Comfort engaging C-level executives and business owners in value-based discovery.
• Organized, self-motivated, and accountable to weekly activity and pipeline metrics.
• Experience using CRM tools (HubSpot preferred) to manage pipeline and forecast.
• Authorized to work in the United States without current or future employer sponsorship.
Compensation & Benefits
• Base Salary: $80,000-$90,000. On-Target Earnings (OTE): $180,000-$220,000, uncapped.
• Medical and dental insurance (75% of family premium covered).
• 401(k) with 4% company match.
• Three weeks PTO plus paid holidays.
Culture & Growth
• Mission-driven organization focused on empowering business success through information and technology.
• Results-oriented, close-knit team with weekly coaching and clear career pathing.
• Growth-focused leadership with a clear long-term vision, and recognition as a top workplace.
• Our promise to our sales team: make more money than you have anywhere before, learn more than you ever have, and love coming to work.

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