ZipRecruiter

Log In

1

Msp Account Manager Jobs (NOW HIRING)

i-Tech Support

MSP Account Executive

Orlando, FL

$150K - $175K/yr

Account Executive/Technology Success Consultant Position Type: Full-Time, Salaried Employee ... Manage pipeline, activities, and forecasting in CRM (HubSpot preferred) * Provide regular reporting ...

Quasar Data Center

Be Seen First

Data Center / MSP Account Executive

Houston, TX · On-site

$65K - $220K/yr

Account Executive - MSP & Data Center Services Build Your Career with Houston's Premier MSP & Data ... What You'll Sell • Managed IT Services: 24/7 monitoring, helpdesk, cybersecurity, backup/DR • ...

Tech Guardian

Be Seen First

Client Account Manager (MSP)

Lake Elsinore, CA · On-site

$27 - $32/hr

This role is ideal for a commercially strong account manager with MSP or IT services experience, strong consultative selling skills, and enough technical fluency to lead first-pass discovery and ...

bingoo

On Site Coordinator

Spokane, WA

This includes serving as Compliance Auditor for all HCPs, as a Recruiter for the subcontractor when submitting profiles to a MSP account; and as an Account Manager Coordinator when confirming ...

Versa Networks

MSP Account Executive - Chicago

Chicago, IL · On-site +1

$200K - $280K/yr

As a Channel Account Manager, you will be responsible for managing our channel partners and driving ... Manage Channel Partnerships: Build and maintain strong relationships with our existing channel ...

NinjaOne

About the Role The Enterprise Account Executive, MSP is a strategic, quota-carrying sales role ... Experience with Salesforce or a comparable CRM * You align with our values Curiosity, Integrity ...

NinjaOne

Enterprise Account Executive, MSP

NC · On-site +1

$300K/yr

About the Role The Enterprise Account Executive, MSP is a strategic, quota-carrying sales role ... Experience with Salesforce or a comparable CRM * You align with our values Curiosity, Integrity ...

NinjaOne

About the Role The Enterprise Account Executive, MSP is a strategic, quota-carrying sales role ... Experience with Salesforce or a comparable CRM * You align with our values Curiosity, Integrity ...

NinjaOne

Enterprise Account Executive, MSP

Kansas, KS · On-site +1

About the Role The Enterprise Account Executive, MSP is a strategic, quota-carrying sales role ... Experience with Salesforce or a comparable CRM * You align with our values Curiosity, Integrity ...

next page

Showing results 1-20

People also search for

All JobsMsp Account Manager Jobs

Msp Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do msp account manager jobs pay per year?

As of May 31, 2026, the average yearly pay for msp account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

More about Msp Account Manager jobs
What cities are hiring for Msp Account Manager jobs? Cities with the most Msp Account Manager job openings:
What are the most commonly searched types of Msp Account jobs? The most popular types of Msp Account jobs are:
What states have the most Msp Account Manager jobs? States with the most job openings for Msp Account Manager jobs include:
What job categories do people searching Msp Account Manager jobs look for? The top searched job categories for Msp Account Manager jobs are:
Msp Account Manager jobs near you
MSP Account Executive

MSP Account Executive

i-Tech Support

Orlando, FL

$150K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Description: Account Executive/Technology Success Consultant
Position Type: Full-Time, Salaried Employee
Location: Onsite, Ocoee, FL

Overview

We are seeking an experienced outside sales representative to drive the growth of our Managed IT Services (MSP) and Managed Security Services (MSSP) offerings in the SMB market. This is a quota-carrying hunter-farmer role for someone who can both develop new relationships and deepen existing ones. You will be the face of the company meeting clients at their locations, attending trade shows, and engaging with industry associations. You are the bridge between technology and client success. The ideal candidate has a solid understanding of IT fundamentals and excels at aligning technology solutions with real business outcomes. Equally important, you will work cross-functionally with operations, service delivery, and technical teams to ensure successful onboarding, ongoing satisfaction, and contract expansion.

Core Responsibilities

New Business Development

  • Prospect and engage SMBs through cold outreach, referrals, and networking
  • Lead deeply consultative discovery conversations to uncover business goals, IT challenges, and risk
  • Develop proposals and close multi-year recurring service agreements
  • Educate prospects on the value of proactive IT and cybersecurity services
  • Identify opportunities to cross-sell ERP and complementary solutions

Industry & Vertical Expertise

  • You'll quickly build credibility across key SMB verticals, including:
    • Healthcare(HIPAA-driven IT & security requirements)
    • Financial Services(compliance and layered security solutions)
    • Manufacturing & Distribution(uptime, scalability, and infrastructure)
    • Education & Non-Profits(grant-funded technology and compliance needs)
  • Understand each vertical's operational and regulatory challenges
  • Stay current on industry trends and risk profiles
  • Position i-Tech's services as scalable, tailored solutions

Sales Process & Collaboration

  • Manage pipeline, activities, and forecasting in CRM (HubSpot preferred)
  • Provide regular reporting and competitive insights to leadership
  • Follow internal quoting, contracting, and handoff processes
  • Partner with technical engineers and operations teams throughout the lifecycle of the client's relationship with i-Tech.

What You Bring

Technical & Sales Acumen

  • Working knowledge of MSP services (RMM, Help Desk, BDR, Security, M365, Azure)
  • Familiarity with cybersecurity models (SIEM, vulnerability management, compliance, SOC/SOCaaS)
  • Ability to translate technical concepts into clear business outcomes
  • Strong CRM discipline (HubSpot experience a big plus)

Business Mindset

  • Strong understanding of SMB business models and budgets
  • Ability to position IT as ROI, risk reduction, and operational efficiency
  • Comfortable navigating multi-stakeholder buying decisions
  • Confident selling to owners, CFOs, and non-technical leaders

Experience & Qualifications

  • 3+ years of outside B2B Technology sales experience (MSP/MSSP or IT services highly preferred)
  • Proven success meeting or exceeding quota in a recurring revenue model
  • Experience with both new business development and account growth
  • Strong communication skills (verbal and written)
  • Experience with HubSpot (or similar CRM), ZoomInfo, cold calling, and outbound prospecting.

Compensation

  • Base Salary:$100,000 (based on experience)
  • On-Target Earnings (OTE):$150,000-$175,000+
  • Commission:Uncapped, top performers are rewarded for overachievement
    • This role offers a balanced compensation structure that supports long-term relationship selling while still rewarding strong hunters who consistently generate and close new business.

Benefits

You will be eligible for immediate enrollment into our benefits program with a lead time that ranges between thirty (30) and sixty (60) days before coverage begins.

Highlights of the current benefits are as follows:

  • Medical, dental, and vision insurancewith competitive plan options
  • 401K plan + employer match + immediate vesting
  • Employer paid long-term disability insurance+ life insurance
  • 22 days off per year (15 days of accrued PTO + 7 paid holidays)
  • 6 weeks paid parental leave
  • Company issued laptop
  • Company paid training as necessary
Employment Type: FULL_TIME

Apply