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Senior Msp Account Manager Jobs (NOW HIRING)

FUSE3

MSP Account Manager

Fair Oaks, CA · On-site

$27 - $45/hr

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

Red Cup IT Inc

Senior MSP Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting ... Collaborate with account management to provide technical input for roadmaps, proposals, and client ...

Red Cup IT, Inc.

Senior MSP Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting ... Collaborate with account management to provide technical input for roadmaps, proposals, and client ...

FUSE3

MSP Account Manager

Fair Oaks, CA · On-site

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

FUSE3

MSP Account Manager

Fair Oaks, CA · On-site

Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap * Meet with clients in person and by phone to develop profitable opportunities * Schedule ...

Nexthink

MSP Account Director

Boston, MA · On-site

As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ... Prepare and give business reviews to the senior management team regarding progress and roadblocks ...

Red Cup IT

Senior MSP Engineer

$107K - $146K/yr

... account management to provide technical input for roadmaps, proposals, and client strategy ... senior, lead, or mentoring role within an MSP. Company : Red Cup IT is an enterprise-grade ...

Nexthink

MSP Account Director

Boston, MA · On-site +1

As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ... Prepare and give business reviews to the senior management team regarding progress and roadblocks ...

Nexthink

MSP Account Director

Boston, MA

As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ... Prepare and give business reviews to the senior management team regarding progress and roadblocks ...

Nexthink

MSP Account Director

Boston, MA · On-site

As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ... Prepare and give business reviews to the senior management team regarding progress and roadblocks ...

Nexthink

MSP Account Director

Boston, MA

As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ... Prepare and give business reviews to the senior management team regarding progress and roadblocks ...

Nexthink

MSP Account Director

Boston, MA · On-site +1

As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ... Prepare and give business reviews to the senior management team regarding progress and roadblocks ...

Nexthink

MSP Account Director

Boston, MA · On-site

As an MSP Account Director, you will have the exciting opportunity to deliver on our growth ... Prepare and give business reviews to the senior management team regarding progress and roadblocks ...

Nexthink

MSP Account Director

Boston, MA · On-site

As a MSP Account Director, you will have the exciting opportunity to deliver on our growth strategy ... Prepare and give business reviews to the senior management team regarding progress and roadblocks ...

Red Cup IT, Inc.

Senior MSP Engineer (Remote)

Los Angeles, CA · Remote

$107K - $146K/yr

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting ... Collaborate with account management to provide technical input for roadmaps, proposals, and client ...

Total Secure Technology

Account Manager

Sacramento, CA · On-site

$26 - $35/hr

At least two years of account management or client success experience within an MSP. * Strong ... understanding of managed services, recurring revenue, renewals, client retention, and technology ...

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote ... accounts and troubleshoot email delivery issues Detect and remove viruses and malware Precisely ...

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote ... accounts and troubleshoot email delivery issues Detect and remove viruses and malware Precisely ...

Velecor Services

Be Seen First

Senior MSP Technician

Cincinnati, OH · On-site

$80K - $100K/yr

Position Summary Velecor is seeking an experienced Senior MSP Engineer to join our Managed Services team. This position serves as a senior technical resource responsible for advanced troubleshooting ...

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

SENIOR MSP ENGINEER Job Summary Our Senior Support Center Engineers support end-users by remote ... accounts and troubleshoot email delivery issues Detect and remove viruses and malware Precisely ...

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Senior Msp Account Manager information

See salary details

$41.5K

$100.6K

$159.5K

How much do senior msp account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior msp account manager in the United States is $100,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $122,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Msp Account Manager vs Msp Account Manager?

AspectSenior Msp Account ManagerMsp Account Manager
CredentialsTypically requires more experience, certifications like CompTIA or Microsoft, and advanced industry knowledgeRequires relevant certifications and experience but generally less extensive
Work EnvironmentManages key accounts, develops strategic relationships, and oversees complex solutionsHandles daily client interactions, manages service delivery, and supports account growth
Employer & Industry UsageCommon in managed service providers, IT consulting firms, and technology companiesWidely used across MSPs, IT service companies, and tech vendors

The main difference between a Senior Msp Account Manager and an Msp Account Manager lies in experience, responsibilities, and strategic involvement. Senior managers typically handle larger accounts, develop long-term strategies, and require more advanced certifications. Both roles are vital in MSP environments, but the senior position involves higher-level client management and leadership responsibilities.

More about Senior Msp Account Manager jobs

What cities are hiring for Senior Msp Account Manager jobs?

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Senior Msp Account Manager jobs near you
Infographic showing various Senior Msp Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $100,597 per year, or $48.4 per hour.

MSP Account Manager

FUSE3

Fair Oaks, CA • On-site

$27 - $45/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

FUSE3 is a Managed Service Provider in the Sacramento region. We pride ourselves on solving problems for small to mid-size businesses. We are always accepting resumes and inquiries from dedicated people who want to work in a fast-paced industry for a company with a family culture.
Client Success Manager
The Client Success Manager will ensure that our clients are getting the full value out of their investment in FUSE3 and help provide the highest level of quality service through managing client expectations. The CSM is also responsible for driving additional revenue and profit through upselling products and services to existing and new clients.
Basic Functions:
  • Develop strong relationships with key personnel at targeted managed accounts to create a technology roadmap
  • Meet with clients in person and by phone to develop profitable opportunities
  • Schedule and follow the FUSE3 QBR/vCIO process
  • Troubleshoot and Quality Assure the Client experience for all Clients
  • Attend events as directed to promote the brand and value proposition of FUSE3 to Clients and prospects
  • Work closely with the Business Development Rep to establish a Sales CSM culture for optimizing long-term Client relationships
  • Work closely with the Business Development Rep to manage the transition of new Clients to account management as needed
  • Work closely with the client's team lead for needs review and solution design
  • Participate with FUSE3 management in the creation and implementation of detailed strategic and tactical initiatives to optimize the impact of the CSM role
  • Communication with clients, keeping them informed of incident progress, notifying them of impending changes, or agreed on outages
  • Work with vendors/partners as needed to resolve client issues
  • Maintain all aspects of the opportunity pipeline and deliver quotes and close sales on a timely basis
  • Document all client issues, meeting discussions and requests/concerns, and develop a plan to address until the client is satisfied that their issues have been successfully addressed

Additional Duties and Responsibilities:
  • Maintain a high level of client satisfaction
  • Work in a team and communicate effectively
  • Manage clients licensing and inventory
  • Develop in-depth knowledge of the service catalog and how it relates to customer's needs
  • Address and help resolve and service issues that may arise
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
  • Regularly document processes and procedures related to duties and responsibilities
  • Responsible for entering time and expenses in ConnectWise as they occur
  • Maintain certifications required for the position

Qualification:
  • Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care
  • Comfortably discuss technical issues and offer suggested solutions
  • Ability to multi-task and adapt to changes quickly
  • Ability to de-escalate the situation
  • Understanding of support tools, techniques, and how technology is used to provide IT services
  • Typing skills to ensure quick and accurate entry of service request details
  • Self-motivated with the ability to work in a fast-moving environment
  • Managed Service Provider experience is highly desired

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
We offer competitive compensation including medical, dental, vision, PTO, 401k, etc. If you feel you possess the traits listed above reply to this post.

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