About the role At AMPECO the Account Delivery Manager (ADM) is the central role in servicing our clients: one person who owns the customer end-to-end and orchestrates a constellation of specialists ...
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About the role At AMPECO the Account Delivery Manager (ADM) is the central role in servicing our clients: one person who owns the customer end-to-end and orchestrates a constellation of specialists ...
Quick apply
About the role At AMPECO the Account Delivery Manager (ADM) is the central role in servicing our clients: one person who owns the customer end-to-end and orchestrates a constellation of specialists ...
Primary owner for account delivery & mgmt. of all projects under the assigned account: account level SLAs, reviews, resource planning, CSAT & budget. * Partner with WMG to manage capacity planning ...
Primary owner for account delivery & mgmt. of all projects under the assigned account: account level SLAs, reviews, resource planning, CSAT & budget. * Partner with WMG to manage capacity planning ...
Primary owner for account delivery & mgmt. of all projects under the assigned account: account level SLAs, reviews, resource planning, CSAT & budget. * Partner with WMG to manage capacity planning ...
Primary owner for account delivery & mgmt. of all projects under the assigned account: account level SLAs, reviews, resource planning, CSAT & budget. * Partner with WMG to manage capacity planning ...
... and Account Delivery Manager. o Understand and convey to the teams regarding client expectations at a program level. o Manage Customer requirement handling and help Account management evolve ...
... and Account Delivery Manager. o Understand and convey to the teams regarding client expectations at a program level. o Manage Customer requirement handling and help Account management evolve ...
Chicago, IL ยท On-site
Working alongside key go-to-market stakeholders including Account Executives, Customer Success ... The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding ...
Chicago, IL ยท On-site
Working alongside key go-to-market stakeholders including Account Executives, Customer Success ... The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding ...
New York, NY ยท On-site
Working alongside key go-to-market stakeholders including Account Executives, Customer Success ... The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding ...
New York, NY ยท On-site
Working alongside key go-to-market stakeholders including Account Executives, Customer Success ... The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding ...
Chicago, IL ยท On-site
Working alongside key go-to-market stakeholders including Account Executives, Customer Success ... The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding ...
Chicago, IL ยท On-site
Working alongside key go-to-market stakeholders including Account Executives, Customer Success ... The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding ...
New York, NY ยท On-site
Working alongside key go-to-market stakeholders including Account Executives, Customer Success ... The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding ...
New York, NY ยท On-site
Working alongside key go-to-market stakeholders including Account Executives, Customer Success ... The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding ...
$500K/yr
Workato Delivery Managers are essential to the growth of our SaaS business and play an integral ... Ensure successful project closure, aligning customer stakeholders and internal account teams on ...
$500K/yr
Workato Delivery Managers are essential to the growth of our SaaS business and play an integral ... Ensure successful project closure, aligning customer stakeholders and internal account teams on ...
Iselin, NJ ยท On-site
$180K - $200K/yr
Role: Onshore Delivery Manager (ODM) - Insurance, Hybrid, NJ Purpose: The delivery leader is ... Create, strategize and sign off P&L budgets along with the Sub-vertical leaders, handled accounts ...
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Iselin, NJ ยท On-site
$180K - $200K/yr
Role: Onshore Delivery Manager (ODM) - Insurance, Hybrid, NJ Purpose: The delivery leader is ... Create, strategize and sign off P&L budgets along with the Sub-vertical leaders, handled accounts ...
Palo Alto, CA ยท Remote
Workato Delivery Managers are essential to the growth of our SaaS business and play an integral ... Ensure successful project closure, aligning customer stakeholders and internal account teams on ...
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Palo Alto, CA ยท Remote
Workato Delivery Managers are essential to the growth of our SaaS business and play an integral ... Ensure successful project closure, aligning customer stakeholders and internal account teams on ...
Santa Clara, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Santa Clara, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Sonoma, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Sonoma, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Santa Rosa, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Santa Rosa, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
San Jose, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
San Jose, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Sunnyvale, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Sunnyvale, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Fremont, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Fremont, CA ยท On-site
$100K - $140K/yr
Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000 ... Identify and pursue opportunities for account growth, expansion, and operational synergies in ...
Allstate Beverage Company, LLC Position Description Delivery Manager Class A Drivers License ... Ensure that all account receivables are collected according to company policies. * Ensure that all ...
Allstate Beverage Company, LLC Position Description Delivery Manager Class A Drivers License ... Ensure that all account receivables are collected according to company policies. * Ensure that all ...
Montgomery, AL ยท On-site
Allstate Beverage Company, LLC Position Description - Delivery Manager Class A Drivers License ... Ensure that all account receivables are collected according to company policies. * Ensure that all ...
Montgomery, AL ยท On-site
Allstate Beverage Company, LLC Position Description - Delivery Manager Class A Drivers License ... Ensure that all account receivables are collected according to company policies. * Ensure that all ...
Allstate Beverage Company, LLC Position Description - Delivery Manager Class A Drivers License ... Ensure that all account receivables are collected according to company policies. * Ensure that all ...
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Allstate Beverage Company, LLC Position Description - Delivery Manager Class A Drivers License ... Ensure that all account receivables are collected according to company policies. * Ensure that all ...
$29.5K - $36.5K
5% of jobs
$36.5K - $43.4K
11% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$43.4K - $50.4K
15% of jobs
$50.4K - $57.3K
14% of jobs
The median wage is $60K / yr.
$57.3K - $64.3K
14% of jobs
$64.3K - $71.2K
12% of jobs
$75.1K is the 75th percentile. Wages above this are outliers.
$71.2K - $78.2K
9% of jobs
$78.2K - $85.1K
7% of jobs
$85.1K - $92.1K
6% of jobs
$92.1K - $99K
4% of jobs
$99K - $106K
3% of jobs
$29.5K
$65.8K
$106K
| Aspect | Account Delivery Manager | Client Services Manager |
|---|---|---|
| Primary Focus | Overseeing project delivery and client satisfaction for specific accounts | Managing client relationships and service quality across multiple accounts |
| Responsibilities | Ensuring project timelines, budgets, and deliverables are met | Maintaining ongoing client relationships and addressing service issues |
| Work Environment | Project teams, client sites, internal coordination | Client-facing, account management teams, customer support |
| Required Credentials | Relevant industry experience, project management skills, possibly certifications like PMP | Customer service experience, communication skills, industry knowledge |
While both roles focus on client satisfaction, the Account Delivery Manager primarily ensures successful project delivery within specific accounts, whereas the Client Services Manager emphasizes ongoing client relationships and service quality across multiple accounts.

Full-time
Re-posted 29 days ago
Own the customer relationship
โข Own a portfolio of customers end-to-end, building a deep understanding of their business model, technical environment and commercial goals;
โข Act as the primary point of contact for operational and technical stakeholders, ensuring their priorities and our platform stay aligned;
โข Handle straightforward commercial topics directly, and partner with Business specialists on contract negotiations, expansion and C-level relationships.
Run service delivery and operations
โข Own incident and escalation management end-to-end - from SLA tracking and governance of open items to direct, hands-on resolution of service requests where your involvement is the fastest path to a customer outcome;
โข Manage the onboarding of new customers in collaboration with AMPECOโs experts;
โข Run a clear cadence of operational reviews, status updates and account health checks so nothing drifts.
Orchestrate the specialists supporting you
โข Know when, how and why to pull in Business or Technical specialists - and provide the needed context so they can address the request of the customer quickly;
โข Translate customer needs into structured requirements, then work with product, engineering and solution teams to assess feasibility, scope and timelines;
โข Keep internal stakeholders aligned and the customer informed throughout cross-functional delivery.
Advise and shape the product
โข Act as a trusted advisor on day-to-day product use and adoption, and signal expansion opportunities as they emerge;
โข Surface customer feedback, recurring patterns and product gaps to internal stakeholders so we keep improving the platform;
โข Stay current on eMobility, EV charging trends and our evolving product capabilities.
โข 3+ years in a customer-facing role at a software company - Account Management, Technical Account Management, Customer Success, Service Delivery or similar. B2B SaaS or complex B2B products preferred;
โข A track record of building strategic relationships with both operational and technical stakeholders;
โข Solid technical fluency: you can reason about software architecture, integrations and SaaS platforms, and translate between business and technical conversations;
โข Strong project management and coordination skills, with experience driving cross-functional delivery against deadlines;
โข Comfort in orchestrating internal experts and aligning multiple parties around a common goal;
โข A growth mindset - you pick up new skills as the role and product evolve;
โข Fluent written and spoken English.