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Account Delivery Manager Jobs in Florida (NOW HIRING)

Thrive

Client Delivery Manager

Tampa, FL · On-site

The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize ... Manage contract P&L to deliver to expectations and improve year over year. * Expand revenue in ...

Deloitte

Origami Risk Delivery Manager

Tampa, FL

... into account the wide range of factors that are considered in making compensation decisions ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...

Wabtec

Hosted Service Delivery Manager

Jacksonville, FL · On-site

$104K - $149K/yr

Proven experience managing multiple customer accounts in a service delivery or operations role * Excellent communication, stakeholder management, and escalation handling skills * Experience ...

eight&four

Social Account Director

Miami, FL · On-site

Excellent project management capabilities and an eye for best-practice delivery * Confident and ... Key client contact on a large retained social account with the ability to develop strong ...

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All JobsAccount Delivery JobsAccount Delivery Manager JobsAccount Delivery Manager Jobs in Florida

Account Delivery Manager information

See Florida salary details

$22K

$49.2K

$79.2K

How much do account delivery manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for account delivery manager in Florida is $49,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $58,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an account delivery manager, and why are they important?

To thrive as an Account Delivery Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a relevant degree. Familiarity with project management tools (like Jira or MS Project), CRM systems, and ITIL or PMP certifications is highly valued. Exceptional communication, problem-solving, and negotiation skills help foster client trust and coordinate diverse teams. These competencies are crucial for ensuring successful project delivery, maintaining client satisfaction, and driving ongoing business growth.

What is the difference between Account Delivery Manager vs Client Services Manager?

AspectAccount Delivery ManagerClient Services Manager
Primary FocusOverseeing project delivery and client satisfaction for specific accountsManaging client relationships and service quality across multiple accounts
ResponsibilitiesEnsuring project timelines, budgets, and deliverables are metMaintaining ongoing client relationships and addressing service issues
Work EnvironmentProject teams, client sites, internal coordinationClient-facing, account management teams, customer support
Required CredentialsRelevant industry experience, project management skills, possibly certifications like PMPCustomer service experience, communication skills, industry knowledge

While both roles focus on client satisfaction, the Account Delivery Manager primarily ensures successful project delivery within specific accounts, whereas the Client Services Manager emphasizes ongoing client relationships and service quality across multiple accounts.

What is an account delivery manager?

An Account Delivery Manager is a professional responsible for overseeing the delivery of services or products to clients, ensuring their needs are met and expectations exceeded. They act as the primary point of contact between the client and the delivery teams, managing project timelines, budgets, and quality standards. Account Delivery Managers also work to build strong client relationships, resolve issues, and identify opportunities for business growth. Their role is crucial in maintaining client satisfaction and ensuring successful project outcomes.

How much do account delivery managers get paid?

Account Delivery Managers typically earn between $70,000 and $130,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, often including bonuses and benefits.

How does an account delivery manager typically collaborate with clients and internal teams to ensure successful project outcomes?

An Account Delivery Manager acts as the main liaison between clients and internal delivery teams, ensuring clear communication and alignment on project objectives. They regularly meet with clients to understand needs, address concerns, and provide updates, while also coordinating with project managers, technical staff, and support teams to manage resources and timelines. This role requires balancing client expectations with internal capabilities, proactively identifying risks, and facilitating solutions to keep projects on track. Strong collaboration and relationship management skills are essential for success in this position.

Is delivery manager a stressful job?

A delivery manager role can be stressful due to managing project deadlines, client expectations, and team coordination. The job often requires strong organizational skills, problem-solving, and the ability to handle pressure in fast-paced environments.
What are the most commonly searched types of Account Delivery jobs in Florida? The most popular types of Account Delivery jobs in Florida are:
What are popular job titles related to Account Delivery Manager jobs in Florida? For Account Delivery Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Account Delivery Manager jobs in Florida look for? The top searched job categories for Account Delivery Manager jobs in Florida are:
What cities in Florida are hiring for Account Delivery Manager jobs? Cities in Florida with the most Account Delivery Manager job openings:
Account Delivery Manager jobs near you
Infographic showing various Account Delivery Manager job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,184 per year, or $23.6 per hour.

Client Delivery Manager

Thrive

Tampa, FL • On-site

Full-time

Posted 25 days ago

Job description

About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize full value from contracted services while managing contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success.
Location: Remote / Hybrid (travel to client sites)
Requirements
Understands Customer Business Problems
  • Build strategic relationships with key client stakeholders.
  • Identify current pain points and desired outcomes affected by services under contract.
  • Provide measurable value to the customer (Value Realization).

Drive Customer Success Outcomes
  • Solve complex customer problems by partnering with Thrive resources to meet customer expectations.
  • Help customers optimize utilization of existing and available products and/or services.
  • Ensure best practice adoption across the customer environment.
  • Lead future lifetime value through higher product adoption, customer satisfaction, and overall health scores (including advocacy and reference-ability).
  • Manage contract P&L to deliver to expectations and improve year over year.
  • Expand revenue in accounts through opportunity identification.
  • Prepare and drive successful contract renewals.
  • Ideal candidate would have a strong mixture of ITIL and business acumen leaning on ITIL as the foundation.

Oversee Activities
  • Manage customer onboarding activities.
  • Facilitate training and enablement.
  • Drive customer advocacy initiatives.
  • Manage and resolve escalations promptly.

Tools
  • ServiceNow Platform
  • CustomerGauge

Key Performance Indicators (KPIs)
  • NPS / CSAT
  • Retention
  • NRR / GRR (FY27)
  • Engagement (account activity, executive/POC engagement)

Qualifications
Skills
  • Customer relationship management
  • Business operations
  • Change management (end-to-end)
  • Process improvement
  • Project management (scoping, planning, milestone tracking, documentation)
  • Risk management

Attributes
  • Customer-centric attitude and proactive approach
  • Team player: capable of working with and across functional teams
  • Results oriented: takes accountability as customer advocate and Thrive business owner
  • Digitally fluent: understands basic AI and workflow principles
  • Active listener: attentive to both customer and internal partners
  • Learning agility: willing to advance current knowledge level

Experience
  • 5+ years of digital experience as a CDM (Managed Services experience a plus)
  • Strong general business acumen (financial/P&L acumen a plus)
  • ITIL/ITSM, Lean Six Sigma, and other relevant industry certifications
  • College degree preferred in a related field or commensurate work experience
  • General understanding of technology and managed services

Desired Behaviors
  • Teamwork: works well across customer and Thrive environments
  • Adaptability: embraces constant change
  • Honest and high integrity
  • Strong work ethic (dependable, confident)
  • Willingness to learn and continuously improve
  • Willingness to lean in (run to the fire)
  • Ownership and accountability
  • Initiative: proactive - acts without waiting to be told

Added Skills That Will Help
  • Agile methodology
  • Six Sigma

Apply