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Vcio Jobs in Florida (NOW HIRING)

Account Manager

Jupiter, FL · On-site

$17 - $22/hr

Conduct regular business reviews (QBRs / vCIO meetings) * Ensure clients are aligned with best practice IT and cybersecurity roadmaps * Act as the client advocate internally within 2JData Revenue ...

Account Manager

Jupiter, FL · On-site

$17 - $22/hr

Conduct regular business reviews (QBRs / vCIO meetings) * Ensure clients are aligned with best practice IT and cybersecurity roadmaps * Act as the client advocate internally within 2JData Revenue ...

Vcio information

See Florida salary details

$34.7K

$67.3K

$109.1K

How much do vcio jobs pay per year?

As of Aug 11, 2026, the average yearly pay for vcio in Florida is $67,291.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,371.00 and $77,668.00 per year, depending on experience, location, and employer.

What is a vCIO?

A VCIO (Virtual Chief Information Officer) is a strategic IT leader who helps businesses align their technology with their goals. They provide high-level IT consulting, manage technology roadmaps, and assist with budgeting and security planning. Unlike a traditional CIO, a VCIO typically works on a part-time or contract basis, offering expertise to multiple organizations. Their role focuses on optimizing IT efficiency, mitigating risks, and ensuring technology supports business growth.

What are the key skills and qualifications needed to thrive as a vCIO?

To thrive as a vCIO (Virtual Chief Information Officer), you need a strong background in IT strategy, business alignment, and technology management, usually supported by a degree in information technology or business and significant leadership experience. Familiarity with tools such as ITSM platforms, cloud infrastructure, cybersecurity frameworks, and certifications like CISSP or ITIL are commonly important. Excellent communication, problem-solving, and relationship-building skills help set successful vCIOs apart, enabling them to effectively advise clients and manage teams. These skills are crucial for delivering strategic guidance and ensuring technology solutions support business goals in a consulting or remote leadership capacity.

How to become a vCIO?

To become a vCIO, professionals typically need extensive experience in IT management, a strong understanding of business strategy, and relevant certifications such as CISSP or CISM. Developing skills in cybersecurity, cloud computing, and vendor management is also important, along with demonstrating leadership and strategic planning abilities. Many vCIOs have a background in IT consulting or senior IT roles before transitioning into this position.

What are the typical responsibilities of a vCIO?

A vCIO typically leads IT strategy sessions with clients, assesses technology needs, and develops roadmaps to align IT initiatives with business goals. Other key responsibilities include monitoring cybersecurity risks, overseeing technology budgets, providing guidance on vendor selection, and staying abreast of emerging technologies. Collaboration with internal technical teams and external stakeholders is common to ensure seamless project implementation. The role requires balancing proactive planning with responsive troubleshooting, making adaptability and continual learning important for long-term success.

What are the most commonly searched types of Vcio jobs in Florida? The most popular types of Vcio jobs in Florida are:
What are popular job titles related to Vcio jobs in Florida? For Vcio jobs in Florida, the most frequently searched job titles are:
Infographic showing various Vcio job openings in Florida as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $67,291 per year, or $32.4 per hour.

Account Manager

2 J DATA

Jupiter, FL • On-site

$17 - $22/hr

Full-time

Medical, PTO

Re-posted 16 days ago


Job description

Account Manager – 2JData (Managed IT Services)

***** This position is in office *****
Jupiter, FL | Full-Time
About 2JData

2JData is a high-performance Managed Service Provider delivering enterprise-grade IT, cybersecurity, cloud, and compliance solutions to small and mid-sized businesses. We focus on measurable business value, white-glove service, and long-term strategic partnerships with our clients.
We are seeking a client-focused, results-driven Account Manager who thrives on building relationships, increasing client satisfaction, and serving as the central communication hub between our clients and service teams.
Position Overview
The Account Manager serves as the primary point of contact for clients, ensuring an exceptional customer experience while driving revenue growth, retention, and service adoption.
This role also functions as the front-line communication and dispatch coordinator, helping to route service requests, manage priorities, and maintain SLA alignment.
Key Responsibilities
Client Relationship Management

  • Own and manage relationships for a portfolio of MSP clients
  • Conduct regular business reviews (QBRs / vCIO meetings)
  • Ensure clients are aligned with best practice IT and cybersecurity roadmaps
  • Act as the client advocate internally within 2JData
Revenue Growth & Retention

  • Identify upsell and cross-sell opportunities (security, cloud, backup, compliance, hardware, licensing)
  • Maintain high client retention and satisfaction scores
  • Assist in contract renewals and service expansions
  • Track account performance against revenue and margin targets
Phone Dispatch & Service Coordination

  • Serve as the primary inbound call handler for client service requests
  • Create, categorize, and prioritize service tickets in the PSA system
  • Dispatch tickets to the appropriate technical resources based on:
    • SLA
    • Priority
    • Skillset
    • Client impact
  • Monitor ticket queues to ensure response and resolution targets are met
  • Communicate status updates to clients in a timely and professional manner
  • Schedule onsite and remote service appointments
  • Coordinate emergency and after-hours escalations when required
  • Ensure accurate documentation of client requests and call notes
Client Experience & Communication

  • Provide white-glove customer service on every interaction
  • Translate technical updates into business-friendly language
  • Proactively follow up on open issues and projects
  • Identify service trends and recurring issues affecting client satisfaction
Strategic Planning

  • Help clients budget and plan for future IT initiatives
  • Align technology solutions to business outcomes
  • Present proposals, quotes, and solution roadmaps
Technical & Industry Familiarity (Preferred)
  • Experience in a Managed IT Services (MSP) environment
  • PSA / ticketing systems (Autotask, Kaseya, ConnectWise, or similar)
  • Microsoft 365 and cloud environments
  • Cybersecurity solutions (MFA, EDR, backups, compliance)
  • Understanding of network and endpoint support workflows
Management & Professional Skills
  • Strong phone presence and communication skills
  • Exceptional customer service mindset
  • Ability to multitask and manage competing priorities
  • Highly organized and process-driven
  • KPI and SLA focused
  • Team collaboration mindset
Success Metrics
  • Client retention rate
  • Monthly recurring revenue (MRR) growth
  • CSAT score
  • SLA response & resolution performance
  • Ticket routing accuracy and efficiency
  • Agreement renewals & expansions
Compensation & Benefits
  • Competitive base salary + performance incentives
  • Health benefit options
  • Paid time off
  • Career growth within a rapidly scaling MSP
  • Ongoing training & certification support
Why Join 2JData?
  • High-impact, client-facing role
  • Central position in the daily service operation
  • Work with a fast-growing, process-driven MSP
  • Direct collaboration with leadership and Tech teams
Ideal Candidate
You are a relationship builder, problem solver, and master of communication who can balance client success, service coordination, and revenue growth in a fast-paced MSP environment.