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Manager Remote Msp Jobs in Florida (NOW HIRING)

TrovaSearch

MSP Sr. Engineer

Orlando, FL · Remote

$97K - $133K/yr

We are looking for a senior-level engineer with a strong MSP background who is ready to take on ... remote desktop services, access management, zero trust, endpoint security, and backup/DR platforms ...

L3HHCM20

Manager, IT Business Analysis

Tallahassee, FL · On-site +1

$116K - $216K/yr

Remote Opportunity J ob Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours ... MSP Direction & Oversight: Serve as the primary point of contact for the MSP, overseeing their day ...

Phsorg

$100K - $175K/yr

Provides leadership and effectively communicates with all levels of management in areas related to ... Work experience with an MSP * Project experience with healthcare application deployments

Hays

Project Manager

Tampa, FL · On-site +1

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office ... MSP/SI programs--delivered individually or as blended models. You will own the full project ...

Cordis

Senior Systems Engineer (REMOTE)

Miami Lakes, FL · On-site +1

$94K - $129K/yr

Work closely with managed service providers (MSP) to develop and deliver complete Linux, Windows and cloud architecture solutions with ability to resolve complex issues in creative, efficient, and ...

Thrive

Systems Engineer

Sarasota, FL · On-site +1

Manage the daily prioritization, coding, and routing of service incidents and requests. * Follow ... MSP experience preferred. * Experience with ticketing systems (e.g., ServiceNow), remote support ...

Sangoma

Director of Marketing

Sarasota, FL · Remote

Director of Marketing - Remote US or Canada Sangoma is a global leader in business communications ... Partner with Revenue Operations and Sales leadership to optimize lead management, conversion rates ...

Fay Servicing

Special Loans Analyst I

Tampa, FL · On-site +1

$19 - $25/hr

This role assists in managing special loan accounts, including those in default, modification or ... Knowledge of MSP ARM Workstation controls preferred * Strong verbal and written communication ...

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Manager Remote Msp information

What are some common challenges faced by a manager in a remote MSP environment, and how can they be addressed?

Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.

What is a Manager Remote MSP?

A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.

What is the difference between Manager Remote Msp vs Service Delivery Manager?

AspectManager Remote MspService Delivery Manager
CredentialsIT certifications (e.g., CompTIA, Microsoft)IT or business management certifications
Work EnvironmentRemote, managed service provider settingTypically office-based or hybrid, client-facing
Employer & IndustryManaged Service Providers, IT servicesIT service companies, corporate IT departments
Search & Comparison IntentFocus on remote MSP management rolesFocus on service delivery and client management

The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.

What are the key skills and qualifications needed to thrive as a Manager Remote MSP?

To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.
What are the most commonly searched types of Remote Msp jobs in Florida? The most popular types of Remote Msp jobs in Florida are:
What are popular job titles related to Manager Remote Msp jobs in Florida? For Manager Remote Msp jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Manager Remote Msp jobs in Florida look for? The top searched job categories for Manager Remote Msp jobs in Florida are:
What cities in Florida are hiring for Manager Remote Msp jobs? Cities in Florida with the most Manager Remote Msp job openings:
Manager Remote Msp jobs near you

MSP Sr. Engineer

TrovaSearch

Orlando, FL • Remote

$97K - $133K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago

Job description

About the Role
We are a growing managed IT services company. We are looking for a senior-level engineer with a strong MSP background who is ready to take on broader leadership. This is a multi-faceted role that may flex across operations team management, project management, and hands-on cybersecurity implementation depending on the candidate's strengths and our team's needs.
The ideal candidate is a proven technical leader who has lived in the MSP world - someone comfortable owning escalations, mentoring technicians, standardizing processes, and driving complex projects to completion. Familiarity with cybersecurity compliance frameworks, particularly CMMC, is a plus.
This is a remote position with no office requirement; however, the role includes periodic on-site visits to client sites as needed, typically quarterly. Must be local to Orlando, FL
Responsibilities
Operations & Service Delivery
     Serve as a senior escalation point for complex technical issues across infrastructure, cloud, and security platforms.
     Help lead day-to-day service delivery operations, supporting SLA performance, ticket triage, and time-to-resolution across client environments.
     Mentor, coach, and develop helpdesk and field technicians; contribute to hiring, onboarding, training, and performance management.
     Standardize service processes, escalation workflows, and documentation to improve consistency and quality across the team.
Project Management & Implementation
     Plan, scope, and manage project solutioning and implementation from kickoff through delivery.
     Research, evaluate, and deploy new servers, network, and security technologies.
     Lead or support implementation of the MSP technology stack - EDR/MDR, SIEM, Zero Trust, Backup/DR, etc.
Cybersecurity & Compliance
     Support cybersecurity initiatives across client environments, including endpoint security (EDR/MDR), identity and access management, MFA/SSO, and firewall/VPN configuration.
     Assist with compliance readiness and alignment of environments to required controls - CMMC, SOC 2, and similar frameworks.
     Contribute to incident response planning, documentation, and outage recovery.
Qualifications
Required
     MSP experience: Demonstrated background working within a managed services provider, including familiarity with PSA, RMM and technology stack.
     Seniority: Minimum 5+ years in IT, with senior-level depth across servers, networking, virtualization, and Microsoft 365 / Entra ID (Azure AD).
     Technical breadth: Strong hands-on skills with firewalls, networking, Windows Server, remote desktop services, access management, zero trust, endpoint security, and backup/DR platforms, etc.
     Leadership & communication: Excellent customer-service skills, sound judgment, and the ability to lead, mentor, and stay composed under pressure.
Strongly Preferred
     Operations or project management experience within an MSP or technical services environment - leading teams, managing SLAs, or owning project delivery.
     Cyber compliance familiarity - CMMC, SOC 2, etc. Not a requirement, but a meaningful advantage.
Benefits
We are committed to supporting the well-being and success of our team. Our comprehensive benefits package is designed to promote a healthy work-life balance and reward your hard work, and includes:
     Medical, Dental & Vision: Comprehensive plans covering doctor visits, prescriptions, preventive care, dental services, and vision needs.
     Paid Time Off & Vacation: A generous PTO and vacation policy so you can rest, recharge, and return revitalized.
     Sick Days: Time to recover when you need it, without worrying about your job.
     Paid Holidays: Several paid holidays throughout the year to celebrate with family and friends.
 

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