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Entry Level Technical Account Manager Jobs in Florida

viLogics

Technical Account Manager (TAM)

Naples, FL · On-site

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

viLogics

Technical Account Manager (TAM)

Naples, FL

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

CI0 Tech

Account Manager Team Lead

Tampa, FL · On-site

$55K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will also coach and develop the Technical Account Manager while helping establish the processes needed to grow the account management department. ConnectWise Manage and IT Glue will be core tools ...

CIO Technology Solutions

Account Manager Team Lead

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will also coach and develop the Technical Account Manager while helping establish the processes needed to grow the account management department. ConnectWise Manage and IT Glue will be core tools ...

CI0 Tech

Account Manager Team Lead

Tampa, FL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will also coach and develop the Technical Account Manager while helping establish the processes needed to grow the account management department. ConnectWise Manage and IT Glue will be core tools ...

ATLAS MOMENTUM INC

Be Seen First

Account Manager | Entry Level Sales

Jacksonville Beach, FL · On-site

$39K - $47K/yr

Presently, we're looking for an Entry Level Account Manager with customer service, marketing, or ... Basic technical proficiency in using digital tools and a willingness to learn new skills * No prior ...

New

ATLAS MOMENTUM INC

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Account Manager | Entry Level Sales

Jacksonville Beach, FL · On-site

$39K - $47K/yr

Presently, we're looking for an Entry Level Account Manager with customer service, marketing, or ... Basic technical proficiency in using digital tools and a willingness to learn new skills * No prior ...

New

American Health Associates

ACCOUNT MANAGER - Entry Level

FL · On-site

$41K - $50K/yr

  • Retirement

  • PTO

ACCOUNT MANAGER - Entry Level AHA's Maryland team is seeking to hire an Entry-Level Account Manager who will be responsible for managing existing customer accounts and establishing new clients by ...

New

PLATINUM EXECUTIVES INC

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Account Manager | Entry Level Sales

Cape Coral, FL · On-site

$50K - $75K/yr

Entry Level Account Manager (Training Provided) Are you competitive, motivated, and ready to start a career in sales and business development? Platinum Executives is looking for energetic and ...

PLATINUM EXECUTIVES INC

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Account Manager | Entry Level Sales

Cape Coral, FL · On-site

$50K - $75K/yr

Entry Level Account Manager (Training Provided) Are you competitive, motivated, and ready to start a career in sales and business development? Platinum Executives is looking for energetic and ...

Atlas Hartmann Inc

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Entry Level Account Manager

Boca Raton, FL · On-site

$1.2K - $1.5K/yr

  • Medical

  • PTO

Start in an entry-level role and advance to leadership positions in sales, account management, or marketing. * Comprehensive Training : Our hands-on, paid training equips you with all the tools and ...

Atlas Hartmann Inc

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Entry Level Account Manager

Boca Raton, FL · On-site

$1.2K - $1.5K/yr

  • Medical

  • PTO

Start in an entry-level role and advance to leadership positions in sales, account management, or marketing. * Comprehensive Training : Our hands-on, paid training equips you with all the tools and ...

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All JobsTechnical Account JobsEntry Level Technical Account Manager JobsEntry Level Technical Account Manager Jobs in Florida

Entry Level Technical Account Manager information

What does an entry level technical account manager do?

An Entry Level Technical Account Manager serves as a bridge between a company's technical teams and its clients. They help clients understand and utilize the company's products or services, answer technical questions, and resolve basic issues. Their role often involves onboarding new customers, providing product training or demos, and assisting with troubleshooting common problems. As they gain experience, they may take on more complex accounts and responsibilities.

What are the key skills and qualifications needed to thrive as an entry level technical account manager?

To thrive as an Entry Level Technical Account Manager, you generally need a background in business, information technology, or a related field, along with strong problem-solving and customer service skills. Familiarity with CRM platforms (like Salesforce or HubSpot), basic IT troubleshooting, and sometimes technical certifications such as CompTIA A+ or ITIL Foundation are commonly expected. Excellent communication, relationship-building, and time management skills help you stand out in this client-facing role. These skills and qualities are crucial to effectively manage client relationships, coordinate technical solutions, and ensure customer satisfaction.

What are some common challenges faced by entry level technical account managers during their first year, and how can they overcome them?

Entry Level Technical Account Managers often face challenges such as quickly learning a broad range of technical products, building relationships with clients, and effectively communicating technical information to non-technical stakeholders. To overcome these hurdles, new hires should proactively seek mentorship within their team, participate in product training sessions, and practice clear, concise communication. Additionally, collaborating closely with senior account managers and technical support teams can provide valuable insights and accelerate the learning curve.

What is the difference between Entry Level Technical Account Manager vs Customer Support Specialist?

AspectEntry Level Technical Account ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, technical knowledge, certifications like IT or product-specificHigh school diploma or equivalent, customer service skills
Work EnvironmentClient-facing, technical problem-solving, account managementSupport center, troubleshooting, customer communication
Employer & Industry UsageTech companies, SaaS providers, enterprise solutionsRetail, telecom, software companies

While both roles involve customer interaction, the Entry Level Technical Account Manager focuses on managing client accounts and technical solutions, requiring technical certifications and account management skills. In contrast, Customer Support Specialists primarily handle troubleshooting and customer inquiries, often with less technical certification requirements.

What are the most commonly searched types of Technical Account Manager jobs in Florida?

The most popular types of Technical Account Manager jobs in Florida are:

What are popular job titles related to Entry Level Technical Account Manager jobs in Florida?

For Entry Level Technical Account Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Account Manager jobs in Florida look for?

The top searched job categories for Entry Level Technical Account Manager jobs in Florida are:

What cities in Florida are hiring for Entry Level Technical Account Manager jobs?

Cities in Florida with the most Entry Level Technical Account Manager job openings:

Entry Level Technical Account Manager jobs near you
Infographic showing various Entry Level Technical Account Manager job openings in Florida as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 96% In-person, and 4% Remote job distribution.

Senior Technical Account Manager

Relativity

Jacksonville, FL • On-site

$134K - $202K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

Apply