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Senior Technical Account Manager Jobs in Florida

Monitise

Technical Account Manager

Jacksonville, FL · On-site

As a Technical Account Manager, you will serve as a primary technical contact for bank clients ... senior leadership. * Identify opportunities to improve client processes, expand solution adoption ...

Varonis

Technical Account Manager

Jacksonville, FL · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

EASYVISTA

Technical Account Manager

Miami, FL

As an EasyVista Technical Account Manager, you will be involved in all aspects of the post-sales customer journey. You will play a key role in helping us radically improve the service experience as ...

EasyVista

Technical Account Manager

Miami, FL · On-site

As an EasyVista Technical Account Manager, you will be involved in all aspects of the post-sales customer journey. You will play a key role in helping us radically improve the service experience as ...

EASYVISTA

Technical Account Manager

Miami, FL

As an EasyVista Technical Account Manager, you will be involved in all aspects of the post-sales customer journey. You will play a key role in helping us radically improve the service experience as ...

viLogics

Technical Account Manager (TAM)

Naples, FL · On-site

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

viLogics

Technical Account Manager (TAM)

Naples, FL

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

CI0 Tech

Account Manager Team Lead

Tampa, FL · On-site

You will also coach and develop the Technical Account Manager while helping establish the processes needed to grow the account management department. ConnectWise Manage and IT Glue will be core tools ...

OrangePeople

Senior Technical Project Manager

Orlando, FL · On-site

$103K - $141K/yr

As a Senior Technical Project Manager, you will identify, plan, and coordinate related projects ... Provide status reports to OP Account Management as requested. About us: At OP, we help you harness ...

Kaseya Careers

Strategic Account Manager

Miami, FL · On-site

Partner with Sales Engineers, Technical Account Managers, Product Management, and Support to ensure ... Strong commercial acumen and negotiation skills, with the ability to engage senior-level executives ...

Stantec

Senior Process Technical Advisor

Miami, FL · On-site

Support business development, client account management, proposal strategy, interviews, and pursuit positioning with senior technical credibility. * Target utilization 60% to 65% Qualifications Your ...

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Senior Technical Account Manager information

See Florida salary details

$31K

$75.2K

$119.2K

How much do senior technical account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior technical account manager in Florida is $75,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $91,200.00 per year, depending on experience, location, and employer.

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What are popular job titles related to Senior Technical Account Manager jobs in Florida?

For Senior Technical Account Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Senior Technical Account Manager jobs in Florida look for?

The top searched job categories for Senior Technical Account Manager jobs in Florida are:

What cities in Florida are hiring for Senior Technical Account Manager jobs?

Cities in Florida with the most Senior Technical Account Manager job openings:

Senior Technical Account Manager jobs near you
Infographic showing various Senior Technical Account Manager job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 62% In-person, and 38% Remote job distribution, with an average salary of $75,175 per year, or $36.1 per hour.

Senior Technical Account Manager

Relativity

Jacksonville, FL • On-site

$134K - $202K/yr

Other

Posted 17 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

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