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Account Delivery Manager Jobs Near Me

Own overall account satisfaction (CSAT/CSI) and engagement health * Represent TCS as the face of ... Escalation Management * Identify delivery risks proactivel y: o Resource gaps (e.g., onsite ...

New

Overview : Role: Account Manager - Insurance Locations: Columbus, Ohio Additional location ... Ensure timely and successful delivery of services as per client expectations. * Identify ...

Make special or emergency deliveries if needed * Contribute to annual budgeting and forecasting ... and management in an effort to achieve account goals * Interact with Kendall management and ...

Make special or emergency deliveries if needed * Contribute to annual budgeting and forecasting ... and management in an effort to achieve account goals * Interact with Kendall management and ...

Client Delivery Leader

Columbus, OH · On-site

$110 - $170/hr

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

Client Delivery Leader

Columbus, OH · On-site

$110 - $170/hr

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

Serve as the primary point of contact for assigned accounts, delivering a high level of service and ... Manage pipeline activity and account notes within Salesforce. * Track customer interactions ...

Serve as the primary point of contact for assigned accounts, delivering a high level of service and ... Manage pipeline activity and account notes within Salesforce. * Track customer interactions ...

.Net developer

Columbus, OH · On-site

$46.50 - $61.50/hr

DEDICATED CLIENT SERVICE DELIVERY TEAMS: To provide the focus to each client, TekWissen has created dedicated, client-specific recruiting teams, anchored by tenured Account/Delivery Managers who are ...

The Account Manager independently owns and deepens a portfolio of customer relationships and is ... Deliver Compelling Insights - Create and present data-backed recommendations that help customers ...

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Account Delivery Manager information

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$29.5K

$65.8K

$106K

How much do account delivery manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for account delivery manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Account Delivery Manager jobs?

Cities with the most Account Delivery Manager job openings:

What states have the most Account Delivery Manager jobs?

States with the most job openings for Account Delivery Manager jobs include:

What are the most commonly searched types of Account Delivery jobs?

The most popular types of Account Delivery jobs are:

A map of the United States highlighting the number of Account Delivery Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Account Delivery Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Delivery Manager

Northern Base

Columbus, OH • On-site

Full-time

Posted 3 days ago

New


Job description

Job Description
Must Have Technical/Functional Skills
1. Strong Customer facing skills
2. Enable farming of account and develop growth opportunities
Roles & Responsibilities
 1. Client Relationship & Account Ownership
• Act as primary interface between client leadership and TCS
• Build strong relationships with Directors, Business Heads, and Account Stakeholders
• Own overall account satisfaction (CSAT/CSI) and engagement health
• Represent TCS as the face of delivery at onsite
________________________________________
2. End-to-End Service Ownership (Across Towers/Portfolios)
• Drive integrated delivery across various portfolios 
• Ensure SLA/KPI adherence, quality, and timeliness of deliverables 
• Oversee: 
o Incident / Problem / Change governance
o Production stability and business continuity
________________________________________
3. Demand Management & Business Alignment
• Understand client business priorities (Utilities domain – grid, billing, trading, compliance)
• Convert business needs into: 
o Enhancements
o Projects
o Transformation initiatives
• Work with delivery teams to shape solutions and execution strategy
________________________________________
4. Governance & Executive Reporting
• Lead all governance forums: 
o Weekly operational reviews
o Monthly PMR / QBR
o Leadership connects
• Present: 
o SLA/KPI performance
o Risks & mitigation plans
o Improvement roadmap
• Track and ensure closure of actions from governance meetings
________________________________________
5. Financial & Commercial Accountability
• Own account-level metrics: 
o Revenue realization
o Resource utilization
o Gross margin
• Identify growth opportunities (new SoW, additional applications scope) 
• Support contract renewals, pricing, and commercial discussions
________________________________________
6. Risk & Escalation Management
• Identify delivery risks proactivel y: 
o Resource gaps (e.g., onsite bandwidth issues) 
o SLA/KPI risks
• Manage: 
o Client escalations
o Critical incidents with high business impact
• Drive RCA-based corrective and preventive actions
________________________________________
7. Onsite–Offshore Coordination
• Ensure seamless coordination between: 
o Onsite team (client-facing)
o Offshore delivery teams
• Maintain structured cadence: 
o Daily ops calls
o Weekly service reviews
o Leadership connects 
• Enable alignment on priorities, risks, and deliverables
________________________________________
8. Client Feedback & Continuous Improvement
• Capture structured client feedback and expectations 
• Drive: 
o Automation initiatives (RiO, productivity)
o Service improvements
o Innovation adoption
• Translate feedback into actionable improvement plans
________________________________________
9. Compliance & Utilities Domain Governance
• Ensure adherence to: 
o Security standards (e.g., NERC/CIP for utilities)
o Audit and compliance requirements
• Align delivery with: 
o Regulatory standards
o Customer-specific policies