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Account Delivery Manager Jobs Near Me

Own overall account satisfaction (CSAT/CSI) and engagement health * Represent TCS as the face of ... Escalation Management * Identify delivery risks proactivel y: o Resource gaps (e.g., onsite ...

Overview : Role: Account Manager - Insurance Locations: Columbus, Ohio Additional location ... Ensure timely and successful delivery of services as per client expectations. * Identify ...

Client Delivery Leader

Columbus, OH · On-site

$110 - $170/hr

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

Make special or emergency deliveries if needed * Contribute to annual budgeting and forecasting ... and management in an effort to achieve account goals * Interact with Kendall management and ...

Make special or emergency deliveries if needed * Contribute to annual budgeting and forecasting ... and management in an effort to achieve account goals * Interact with Kendall management and ...

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

Client Delivery Leader

Columbus, OH · On-site

$110 - $170/hr

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

Serve as the primary point of contact for assigned accounts, delivering a high level of service and ... Manage pipeline activity and account notes within Salesforce. * Track customer interactions ...

Serve as the primary point of contact for assigned accounts, delivering a high level of service and ... Manage pipeline activity and account notes within Salesforce. * Track customer interactions ...

... into account the wide range of factors that are considered in making compensation decisions ... Managing client relationships for assigned delivery areas and communicating status, risks, issues ...

New

.Net developer

Columbus, OH

$46.50 - $61.50/hr

DEDICATED CLIENT SERVICE DELIVERY TEAMS: To provide the focus to each client, TekWissen has created dedicated, client-specific recruiting teams, anchored by tenured Account/Delivery Managers who are ...

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Account Delivery Manager information

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$29.5K

$65.8K

$106K

How much do account delivery manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for account delivery manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Account Delivery Manager jobs?

Cities with the most Account Delivery Manager job openings:

What states have the most Account Delivery Manager jobs?

States with the most job openings for Account Delivery Manager jobs include:

What are the most commonly searched types of Account Delivery jobs?

The most popular types of Account Delivery jobs are:

A map of the United States highlighting the number of Account Delivery Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Account Delivery Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Delivery Manager

Northern Base

Columbus, OH • On-site

Full-time

Posted 10 days ago


Job description

Job Description
Must Have Technical/Functional Skills
1. Strong Customer facing skills
2. Enable farming of account and develop growth opportunities
Roles & Responsibilities
 1. Client Relationship & Account Ownership
• Act as primary interface between client leadership and TCS
• Build strong relationships with Directors, Business Heads, and Account Stakeholders
• Own overall account satisfaction (CSAT/CSI) and engagement health
• Represent TCS as the face of delivery at onsite
________________________________________
2. End-to-End Service Ownership (Across Towers/Portfolios)
• Drive integrated delivery across various portfolios 
• Ensure SLA/KPI adherence, quality, and timeliness of deliverables 
• Oversee: 
o Incident / Problem / Change governance
o Production stability and business continuity
________________________________________
3. Demand Management & Business Alignment
• Understand client business priorities (Utilities domain – grid, billing, trading, compliance)
• Convert business needs into: 
o Enhancements
o Projects
o Transformation initiatives
• Work with delivery teams to shape solutions and execution strategy
________________________________________
4. Governance & Executive Reporting
• Lead all governance forums: 
o Weekly operational reviews
o Monthly PMR / QBR
o Leadership connects
• Present: 
o SLA/KPI performance
o Risks & mitigation plans
o Improvement roadmap
• Track and ensure closure of actions from governance meetings
________________________________________
5. Financial & Commercial Accountability
• Own account-level metrics: 
o Revenue realization
o Resource utilization
o Gross margin
• Identify growth opportunities (new SoW, additional applications scope) 
• Support contract renewals, pricing, and commercial discussions
________________________________________
6. Risk & Escalation Management
• Identify delivery risks proactivel y: 
o Resource gaps (e.g., onsite bandwidth issues) 
o SLA/KPI risks
• Manage: 
o Client escalations
o Critical incidents with high business impact
• Drive RCA-based corrective and preventive actions
________________________________________
7. Onsite–Offshore Coordination
• Ensure seamless coordination between: 
o Onsite team (client-facing)
o Offshore delivery teams
• Maintain structured cadence: 
o Daily ops calls
o Weekly service reviews
o Leadership connects 
• Enable alignment on priorities, risks, and deliverables
________________________________________
8. Client Feedback & Continuous Improvement
• Capture structured client feedback and expectations 
• Drive: 
o Automation initiatives (RiO, productivity)
o Service improvements
o Innovation adoption
• Translate feedback into actionable improvement plans
________________________________________
9. Compliance & Utilities Domain Governance
• Ensure adherence to: 
o Security standards (e.g., NERC/CIP for utilities)
o Audit and compliance requirements
• Align delivery with: 
o Regulatory standards
o Customer-specific policies